1. The Keystone Experience Merging! What made us do it? Merging! What made us do it? Chris Spackman General Manager

2. The Keystone Experience  $5.06 M income  62 staff  100 volunteers  Contractors  1200 clients  Own a factory unit  2 Community Centres Setting the scene

3. The Keystone Experience HACC services :  Shopping and Social Outings (Social Support)  One on one social support  Meals Delivery (frozen)  Centre based day care groups – dementia and stroke  Transport that goes along with the CBDC  Domestic Assistance  Internet shopping  Home modifications and maintenance – including the higher level home modifications for the region  Volunteer Recruitment Agency  HACC Training

4. The Keystone Experience Department of Social Services funded:  45 Home Care Packages Family and Community Services funded:  Community Builders  Carss Park Community Centre  Arncliffe Community Centre (and Mens Shed)  Community Information Service (based in Hurstville Westfield) Registered Training Organisation since 2013

5. The Keystone Experience

6. Keeping our ear to the ground

7. The Keystone Experience  UK experience  Open market – competitive environment  Regionalise/staetwide funding models  Less government funding  Little or no block funding after 2015  Workforce shortages  Increased complexity of care due to co- morbidity  A shift to Consumer Directed Care Challenges

8. The Keystone Experience  How would we survive without block funding?  How would we train and support staff?  How would we pay for administration?  How would we be competitive in an open market?  Can we keep community services locally based?  Volunteers are a crucial part of service delivery. There’s no mention of volunteer recruitment and support in the reforms. The Questions

9. The Keystone Experience Sustainability

10. The Keystone Experience Merger discussions begin

11. The Keystone Experience  The boards and CEOs have been working together since April 2013  We had 2 merger planning sessions with a consultant who had done more than 200 mergers in our industry  A merger plan was developed  Staff have been kept informed along the way  The Merger Agreement was recently signed  The implementation date is 1 July 2014  The new organisation will be able to offer a wider range of services to more people. It will be better positioned to meet the changes Merger progress in brief

12. The merged organisation will:  Be better positioned to meet the changes  Gain economic efficiencies to be competitive  Make better use of resources – financial and human  Provide a wider range of services  Provide access to services from 4 community centres  Have more career opportunities for staff  Be locally based The Keystone Experience

13. Who are we here for? The Keystone Experience

14. What’s the Message?