1. University of California Libraries N EXT -G ENERATION T ECHNICAL S ERVICES Martha Hruska, Chair, NGTS Management Team Emily Lin, NGTS Communications Manager LAUC Spring Assembly, UCSC Extension Silicon Valley May 10, 2012

2. Why NGTS? Estimated total non-roman backlog: 81,979 (Enterprise Services report, Sept 2010) Estimated special collections and archives backlog: 13.5 miles (New Modes for Access report, Sept 2010) 2011: 1.8 trillion GB (1.8 ZB) of data created, more than doubling every 2 years (2011 IDC Digital Universe Study)

3. Why NGTS? “Success will be measured by... more resources made more discoverable, reduction in redundant work.”

4. Why NGTS? Getting information they need, when they need it

5. What is NGTS? Collaborative Collection Development Collaborative Technical Services Collaborative Digital Initiatives Financial and Technical Infrastructure for Collaboration

6. A New Model for Working Together

7. Some Guiding Concepts Transformation is an evolving, phased process, with occasional big leaps. Quick wins early and often are essential. Cost savings and cost avoidance are strategic. Focus on implementation and action vs. more study. Continuous vetting happens throughout the process and at all levels to keep all informed; communication plans are key. Draw members from existing ACGs and other groups, and leverage local experts for system-wide benefit. Continuously assess, revise, and adjust the NGTS implementation framework.

8. Project Management Working Group 8 members; 1 assigned per POT and overall PM (Joan Starr, CDL) Recognition of significant project management needs; NGTS multi- faceted, multi-phased Document, share resources and best practices for project management in UC Libraries

9. Communications Manager Develop communication plans to provide timely, consistent messaging Identify audience-specific messaging Engage, broaden participation; enhance our knowledge about next-generation services Photo courtesy of Bancroft Library

10. http://ucngts.tumblr.com

11. Collaborative Collection Development POT 7 - Develop a system-wide view of collections and transform collection development practices TASKCURRENT STATUS Track shared collection development commitments Current Inventory of UC Cooperative Collection Development Activities posted on CDC website February, 2012 Recommend strategies for collecting traditional & non- traditional digital collections system-wide & multi-campus Pilot project(s )for POT 6 Q2 2012 Pilot project(s) for POT1 Q4 2012 Redefine the roles and responsibilities of UC bibliographers Lightning Team in process Q2 2012

12. Collaborative Technical Services POT 2 – Transform Cataloging Practice TASKCURRENT STATUS Implement consortial shelf-ready program Drafted, to be submitted Q2 2012 Define UC Cataloging Record Standards BSR, collection level record drafts under review Q2 2012

13. Collaborative Technical Services POT 5 – Maximize the Effectiveness of Shared Cataloging TASKCURRENT STATUS Assess SCP record distributionCompleted, report to be reviewed Q2 2012 Evaluate SCP decision-making structure and priorities In process, Q3 2012

14. Collaborative Technical Services POT 6 - Develop system-wide collections services staffing TASKCURRENT STATUS Existing shared staffing agreements and projects Inventoried Q1 2012 Existing and needed tools in support of TS operations Inventoried Q1 2012 Eliminate current backlogsBacklog inventory Q1 2012 Propose pilots Q2 2012 Identify models for shared collection support services with POT 7 Identify pilot projects Q2 2012

15. Collaborative Digital Initiatives TASKCURRENT STATUS Submit DAMS requirementsQ2 2012 Investigate DAMS software products: build vs acquire Q3 2012 POT 1 – Build the system-wide infrastructure to support digitized and born-digital collections

16. Collaborative Digital Initiatives TASKCURRENT STATUS Deploy Archivists’ Toolkit system- wide Q3 2012 Define minimal collection record specification Q3 2012 Implement More Product Less Process practices Q3 2012 POT 3 – Accelerate processing of archival and manuscript collections

17. Financial and Technical Infrastructure of Collaboration TASKCURRENT STATUS Deposit account systemImplemented and assessed Q2 2012. Will continue to monitor Library Financial Data Best Practices Drafted and under review Q2 2012 SPOT 2 – Develop a stable funding model for system-wide work Drafted and under review Q2 2012 SPOT 3 – Monitor national developments in ERMS, Databases of Record, ILS Ongoing POT 4 – Simplify the recharge process

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