1. All Rights Reserved © Alcatel-Lucent 2006, ##### Alliance Performance SOLUTIONS NAME : Alliance (Microsoft) Status on 2011 July

2. All Rights Reserved © Alcatel-Lucent 2006, ##### 2 | Presentation Title | Month 2006 Alliance performance roadmap 2009201020112012 Network + Infra DatabaseFull solution R2.2 Citrix deployment: CALA R4.0R3.5 CALA country performance solved (response time identical to France) 60% performance increase thanks to software compression R5.0R5.1 28 % Performance improvement in Collaborative Requests (CREQ). Citrix deployment: APAC Alliance deployed in Australia and New-Zealand RAM increase TBC Introduction of CDR & CReq modules Transition to CDC  36% performance improvements in Sales Order management  16% response time reduction on Open Sales Order (will be increased with new master Win7/IE8).  41% performance improvements in Collaborative Requests

3. All Rights Reserved © Alcatel-Lucent 2006, ##### 3 | Presentation Title | Month 2006 Alliance performance: user surveys and stress tests timeline 200920102011 R2.2 Citrix for CALA R4.0 R3.5 R5.0 R5.1 Citrix for APAC R3.5R4.0 R3.4 R3.3/3.4 R3.4R3.3 Q1Q2Q3Q4 2012 R5.2 R5.1 – Win7 Microsoft’s recommendations Update of performance & technology roadmap FMO Data center location * R5.2 * Data center location (if moved from Europe to America) will have big impact on performance and technology roadmap: Info June 11: will probably remain in Europe. R2.2 R5.0 – IE8