1. SV8100 – Delta R4 –R5 Pre-Sales Support Release 5 Doc. Version 5.01
UNIVERGE SV8100
Release 5
Doc. Version 5.01

2. Agenda SV8100, from release R4 to release R5 Enhancements in:
Non-licensed items
Individually licensed items :
Skill Based Routing,
XMLPro
R5 Advanced Features licence

3. R5 Non-Licensed Items R5 Non-Licensed Items
Feature
Description
License
IP Address Collision Alarm
Checks for conflicting IP Addresses to CPU and VoIP
None –
Free with R5 Upgrade
IP Address of 3rd Party TAPI device
Command to show IP Address of device connected to 3rd Party TAPI connection of SV8100
Minibar
confirmation
Minibar confirmation Tones when entered on Guest phone.
Gives better comfort to Maid entering items
Guest IP DECT
In a hotel, if a guest calls an IP DECT phone, the guest name is shown
Non-licensed Item. The above items are available simply by upgrading the System Software.

4. IP Duplication
Non-Licensed Items
IP Duplication can cause several issues, one typical issue is one way speech.
The SV8100 will monitor IP duplication of CCPU IP address and VOIPDB(IPLA) IP addresses periodically by using “Gratuitous ARP”.
Alarm will be raised on duplication.
ARP
CPU: /09
VOIPDB(IPLA):84-26
Non-licensed Item. The above items are available simply by upgrading the System Software.

5. CTI device’s IP address
Non-Licensed Items
The SV8100 will show the IP address of CTI device which is currently connected to the 3rd party CTI interface.
CTI Server
Non-licensed Item. The above items are available simply by upgrading the System Software.

6. Minibar Confirmation Tones
Non-Licensed Items
Confirmation Tones will be given when entering MiniBar items on Guest phone. (Gives better comfort to Maid entering items)
Non-licensed Item. The above items are available simply by upgrading the System Software.

7. Individually Licensed Items
Feature
Description
License
Code
ACD skill base Routing
Skill based routing addition to the InACD
LK-SYS-ACD-SKILLBASE-LIC
BE110869
XMLPro
Data Programming interface for Applications. Allows applications to read and write data. Initially meant for MyCalls and BCT (they will have free access)
LK-SYS-XMLPro-LIC
BE110868

8. ACD Skill Based Routing
Individually Licensed
ACD incoming call to be distributed to the agent based on by skill level of the agent.
Skill Based Routing can set to each ACD group.
Skill Based Routing supports Normal Login and AIC Login.
Priority range is 1 to 7. Priority 1 is highest priority.
Priority 1
Idle
Incoming Call (3rd)
Priority 3
Idle
Ring 3rd Call
Ring 1st Call
Incoming Call (1st)
ACD Group
Trunk
Priority 2
Idle
Incoming Call (2nd)
Ring 2nd Call
Requires BE LK-SYS-ACD-SKILLBASE-LIC

9. XMLPro Individually Licensed XMLPro is a programming interface
Allows partnered applications such as MyCalls to access SV8100 System Data, etc
allows applications to self import areas such as extensions, DDI’s etc
makes installation easier, ultimately approaching near self configuration.
allows applications to make changes to data,
so give more control from the application user.
The interface is as powerful as the application driving it!
System Data
Requires BE LK-SYS-XMLPro-LIC

10. SV8100 R5 Enhancements
Feature
Description
License
Code
IP DECT enhancement
2nd Call (Call Waiting), CLI on Transfer. Makes IP DECT Phone more usable.
LK-SYS-V5000 Enhancements-LIC
BE110867
NetLink: Multi-SIP carriers
Allows multiple SIP carriers (number to be determined) when using Netlink. Gives local breakout and resilience possibilities
Callback to Cell Phone
Mobile Extension enhancement where SV8100 calls back allowing cost free calls from the mobile (call charge is against SV8100)
Memo function related to incoming call list
Allows up to 84 digits to be displayed against an Abb-dial . Give a kind of value screen pop, by giving some details on the phone.
Name history of outgoing call
Name (+ number) rather than just number in Outbound history on phone
Automatic Access to VM by Caller ID
If a user calls into his mailbox from external (CLI matched) then bypasses request for mailbox and password, jumping straight to your messages.
KCCIS callback
Can perform a callback (campon) over KCCIS
Paging Enhancement (VRS)
Allow recorded VRS prompts to be used for paging
All above items are included in a single purchasable License : R5 Advanced Features.

11. SV8100 R5 Enhancements (continued)
R5 Advanced Feature License Items
Feature
Description
License
Codes
Transfer of un-dialled ISDN lines
Allows an operator to give an outside line with relevant toll restriction to a extension.
LK-SYS-V5000 Enhancements-LIC
BE110867
Call-forward on one key.
Allows multiple forward keys with preset destinations to be set as keys. Key light if in use.
Note:
The R5 Advanced Features is a new concept. This Bundles of features is enabled by the purchase of a single license.
Each future version of Software (Major release) will have an Advanced features license. Each new version will also enable any features from previous advanced feature licenses.
For example R6 Advanced Feature Licenses will also enable the features in R5 Advanced features.

12. IP DECT 2nd Call Indication
R5 Licensed
SV8100 R5 will support a 2nd call indication. Whilst on a call a tone can be heard, the answer button/* can be used to toggle.
2nd call
1st call
Ext B
Ext A AP
2nd call
(Indication)
Requires: BE LK-SYS-V5000 Enhancements-LIC

13. IP DECT CallerID after transfer
R5 Licensed
Currently the transferring party number is displayed to an IP DECT phone.
SV8100 R5 will support the original CallerID display after a call transfer for both Supervised and Unsupervised transfer. AP
PSTN
Caller ID: 297XXXYYY
Ext100
Caller ID: 297XXXYYY
Requires: BE LK-SYS-V5000 Enhancements-LIC

14. NetLink: Multi SIP Carriers support
R5 Licensed
SV8100 R4 or lower supports one SIP carrier connection per system.
R5 will support multi SIP carries with Netlink.
NET LINK
NET LINK
SIP Carrier
SIP Carrier A
Primary
Primary
SIP Carrier settings are independent each other.
SIP Carrier B
Secondary
Secondary
Requires: BE LK-SYS-V5000 Enhancements-LIC

15. Call back to Cell Phone R5 Licensed
Extending the Mobile Extension functionality
remove outbound call charges.
One ring
Any call charges are billed to system
Number matched in Speed dial bin and system Calls Back
Answer and receive dialtone
Note: Digital trunks only. Requires: BE LK-SYS-V5000 Enhancements-LIC

16. Memo related to incoming call list
R5 Licensed
This function can display pre-programmed information when incoming caller ID matches Common speed dialing.
The information can be displayed automatically or key operation while ringing/conversation.
・Up to 84 characters.(28char x 3line)
・The information can be edited by PC programming
or Web Pro.
Incoming Call matches with CallerID entry
LINE 001
1st SMB Group
System data
Additional data
(Abb Dial)
Text
001
Addr:XXX ABC St.,
Dallas, TX
Store:2010/2/12
Press right key to see extra memo info
Addr:XXX ABC St.,
Dallas, TX
Store:２０１０/２/１２
Requires BE LK-SYS-V5000 Enhancements-LIC

17. Name history of outgoing call
R5 Licensed
Pre R5: Name was only shown as for Incoming history.
This new function can display
Speed dial name (Default) or
Speed dial name and Extension name for outgoing call history.
Pre Ｒ5 Ｒ5
Match to Common speed dial
REDIAL-01
　　　　　　　　　０３１２３４５６７８
　　↑　　　↓　　　Store　　DEL
REDIAL-01 　　　　 ABC Company
　　　　　　　　　０３１２３４５６７８
　　↑　　　↓　　　Store　　DEL
REDIAL-01
　　　　　　　　　　　　　　　　 ２３４
　　↑　　　↓　　　Store　　DEL
REDIAL-01 　　 　　　 James
　　　　　　　　　　　　　　　　 ２３４
　　↑　　　↓　　　Store　　DEL
Match to Extension
Requires BE LK-SYS-V5000 Enhancements-LIC

18. Auto Access to VM by Caller ID
R5 Licensed
This function enables automatic log in to pre-programmed mail box when incoming caller ID matches Common speed dialing.
You have 7
messages
PSTN
Number matched in Speed dial
No need to enter mailbox number and password
Requires BE LK-SYS-V5000 Enhancements-LIC

19. KCCIS Callback R5 Licensed
This feature allows an extension to set KCCIS Call Back when the extension dialed across KCCIS is busy.
When this feature has been set, the setting extension will receive call back as soon as the busy extension becomes available.
Busy
TEL 101
TEL 201
(1) Outgoing
(2) Busy
(3) Set Call Back
(4) Call Back OK
System A
System B
Requires BE LK-SYS-V5000 Enhancements-LIC

20. Paging Enhancement R5 Licensed
This function enables a VRS Message to be played while external paging.
Useful for repeated messages.
Dial External Paging code:
Enter External Page Group No: 1
Dial VRS number:
VRS
External speaker
Requires BE LK-SYS-V5000 Enhancements-LIC

21. Call Forward with Destination Key
R5 Licensed
A new CFW Key function with destination.
Allows multiple CFW keys to be programmed each having own forward type and destination.
Available key list:
10: call forward - immediate
11: call forward - busy
12: call forward - no answer
13: call forward - busy/no answer
14: call forward - both ring
Operation:
Dial service code 851
Press Programmable key
Dial 2 digits Key code (10,11…)
Dial number to be transferred
Press Hold
Requires BE LK-SYS-V5000 Enhancements-LIC

22. Dial Transfer R5 Licensed Will give the ability for a managing phone
e.g. Operator the chance to transfer trunk dialtone to other extensions.
Uses Walking Toll Restriction PRG21-14
New Key: #04: Change Restriction Class
Operation:
Ext101 calls operator (100).
Operator answers.
Operator presses the programmable key.
Ext 101 receives dialtone with toll restriction assigned by operator for that single call.
PSTN
Operator Ext 100 presses toll restricted transfer key
Dialtone
Ext 101 Receives Dialtone and can make external calls
Requires BE LK-SYS-V5000 Enhancements-LIC

24. Document History 02-02-2011 . 17-03-2011 . Copyright statement changed
Guest IP DECT added to non-licensed R5 feature
Copyright statement changed