1. © Amor Group 2009 MCIS Support and Development MCIS SUG Meeting, 30 November 2009 Ross McCarron Real Time Programme Manager

2. © Amor Group 2009 Agenda Incident summary Progress since last SUG R3 release schedule Service feedback…

3. © Amor Group 2009 Incident Summary 79 new Incidents raised since last SUG 2 Incidents resolved outwith Service Levels Majority of incidents relate to: –Aggregate claim XML submission issues –General queries in relation to usage of MCIS and Cognos –Data manipulation to claims and re-profiling project dates

4. © Amor Group 2009 Progress Since Last SUG R3 Declarations development completed and released Further amendment to handle Transitional Support priorities being released today Core user specific discussion held, resulting in planned enhancements to upload process Support for VCLF projects investigated and confirmed R3 requirements and development being progressed…

5. © Amor Group 2009 R3 Release Schedule N+2 Report Amendments –Update to main report later this week (‘06.03 N Plus 2’) –Further updates to drill through and ’06.01 & 06.02 for Current Year and All Years’), due to be completed w/c 18 Dec v3.1.x (w/c 28 Jan 2010) –Workstreams MCIS-SAP Interface A16 Visits Support Irregularities and Claims Enhancements Core XML Upload Improvements (Error Handling, Dynamic Claim Schedule Validation, fix for resubmission of rejected claims) –No enforced changes to core data dictionary or schema

6. © Amor Group 2009 R3 Release Schedule v3.2.x (w/c 08 Mar 2010) –Programme and Aggregate Project Details Amendment –FEI and Major Project Amendments within MCIS Additional R3 items (post v3.2.x) –SFC2007 Integration –Fraud Detection (alert AA when fraud detected) –Grant Pot (ensure that correct amount is paid on final claim for projects undergone offer revision) –CA 5% checks (requirement and business need to be clarified) –Regulatory Reports (requirements and amendments to be clarified)

7. © Amor Group 2009 Service Feedback…

8. © Amor Group 2009 Irregularities and Claims Addendum –Irregularities Changes Mark a NIFF Irregularity with grant under £10k as SFIR Adjusting a concluded Irregularity Record the amount of partial clawback by Capital and Revenue –Claims and Payments Correcting claim indicators after payment is made Correcting claim expenditure after payment is made