1. Exchange Infrastructure and Build, Service Delivery Reorganisation - move to Mark Williamson’s team Service Enablement team Slide Pack Owner - Lindsay Fells HR Business Partner – EIPB, BT Operate. Contact 07917 020445 September 2012 Communications embargo until 24 September 2012 3

2. © British Telecommunications plc 2 Purpose of this slide pack… Proposal With effect of 1 October 2012 we propose to lift 20 internationally based BT employees currently within Ciaran Fitzgerald’s team, ABK3, Exchange Infrastructure and Build, Service Delivery will move to Mark Williamson’s team, ABE, Service Enablement. Slide Pack Purpose This slide deck outlines the reasons for the moves, timeline and further contact details for any more information, questions or issues. People impacted 13 managers and 7 team members are impacted by this move. They are based in the following countries: Spain, Germany, UK, Portugal, France, USA, Netherlands, Japan, Belgium, India.

3. © British Telecommunications plc 3 Why change? What’s the rationale for the change? It is proposed that from 1 st October 2012, Paul Taylor’s Exchange Infrastructure and Build team, will focus solely on UK exchange infrastructure plan and build. Therefore Mark Williamson will be taking a leading role in managing the Global teams. It is proposed to combine teams with a similar focus managing the Global estate. This is purely an organisational lift and shift; there are no efficiencies associated with this change and there is no other work that is in scope. What the team does now and what will they be doing once the move takes place? Currently these 20 people design, plan, build and operate the Global Accommodation Infrastructure (Power, Cooling, Physical security) in BT `s Node Sites and Data Centres outside UK. The Front Office team take care for the Footprint delivery for all Sites across the Globe outside UK. When they move to Mark Williamson’s team, they will be doing exactly the same work just in a different part of BT. There are no changes to job descriptions.

4. © British Telecommunications plc 4 Timings and Contacts ActionTimeline Initial briefing by Mark Williamson to the BTECC12 September 2012 Briefing pack and engagement with Unions and Works Councils 17 to 24 September 2012 Line Managers brief to those impacted24 September 2012 OUC’s change1 October 2012 20 people moved into Mark’s team1 October 2012 Communication from Mark Williamson’s team to welcome people to new team 1 October 2012 Contacts for Further Information Lindsay Fells HR Business Partner – EIPB, BT Operate. Contact 07917 020445 Employee Relations – Matt Rogers, 07764 339288 / Chris Amos, 07918 605 633 Mark Williamson - Service Enablement Director, Tel: 075012 32332