1. Communication Assistant (CA) For NCP500/1000
- KX-NCS2010
- KX-NCS
- KX-NCS
- KX-NCS2301
- KX-NCS2401
Panasonic Communications CO.,LTD.

2. CA V1.0 to CA V1.5 Evolution

3. CA V1.0 to CA V1.5 Evolution What is “Evolution” of CA V1.5? “
CA V1.0 Solution:
NCP offers Server Less Solution which will encourage Telecom Dealers without Server Knowledge to promote CA.
CA V1.5 Solution:
CA V1.5 succeeds the features of CA V1.0 and allows you to try Operator Console as beta version.
It is possible to use CA on the environment of Thin Client and you can make an integration with the LDAP.
Your customer can select the type of solutions.
- Server Less Solution
- Server Solution
CA V1.5 allows you to manage CA users by the unified database like PA. The CA server is required to introduce the CA solution with the environment of Thin Client.

4. CA V1.5 Evolution (CA Model)“
CA V1.5 Evolution (CA Model)
CA Basic
CA Pro
CA has 4 operating modes:
- CA Basic
- CA Pro
- CA Supervisor
- CA Operator Console
Beta version
CA Operator Console
CA Supervisor

5. CA Operator Console (Beta version)“
CA Operator Console (Beta version)
CA Operator Console is released as Beta version.
The time limited activation key is required to use CA Operator Console Beta version. This activation key is available only for Beta version. This activation key is provided from PCCUK CS section or PCC Sales section.
CA Operator Console Beta version

6. CA V1.5 Server Less Solution“
CA V1.5 Server Less Solution
Server Less Solution CA V1.0
Server Less Solution CA V1.5
NCP500/1000 V1.0
NCP500/1000 V2.0 or NCP500/1000 V1.0 with Enhance key
1st party
LAN
1st party
LAN
CA Data
CA Data
CA Data
CA Data

7. CA V1.5 Server Solution “ Server Solution CA V1.5 CA Client Mode
Solution Type
Server Less
Server
CA Basic
Yes
CA Pro
CA Operator Console
Beta version
CA Supervisor No
NCP V2.0 or TDE Series
CA Server
3rd party
CA Cata
LAN
CA Data
CA Data
CA Data
CA Server keeps the user profile data and the common contact data.

8. Door phone and Door Opener“
Connection Diagram (Sample) -1
NCP500/1000 V1.0 with Enhance Key
TDE100/200 V2.01 with Enhance key
TDE600 V2.0 with Enhance key
D-PT I/F
Door phone and Door Opener
LAN
CA + D-PT
IP Camera
TVM
CA Server
CA + IP Soft Phone
CA + IP-PT

9. Connection Diagram (Sample) -2“
Connection Diagram (Sample) -2
Not Possible
NCP500/1000 V2.0 or TDE100/200/600 V3.0
SIP
ISDN-Tel
PBX Extension I/F
LAN PS
CA +
D-PT/A-PT
CA + IP Soft Phone
CA + IP-PT
CA + SLT

10. CA System Requirements - PBX“
CA System Requirements - PBX
To use CA, the software of your PBX should be matched with the requirements listed below.
: Enhance Key is needed
KX-TDE100
KX-TDE200
KX-TDE600
KX-NCP500
KX-NCP1000
CA V1.0 -
V1.0
CA V1.5 Server-less
V3.0
with KX-NCS3910
V2.0
CA V1.5 with CA Server
V2.0100
with KX-NCS4910
V2.000
with KX-NCS4950
CA V1.5 uses the function of Button Press on the interface of CSTA, therefore the enhance key is required. But KX-NCP V2.0 (KX-TDE V3.0) supports the function of Button Press without the enhance key.
KX-TDE600 users are strongly recommended to use CA Server with CA Client.

11. CA Specifications (CA Comparison) - 1“
CA Specifications (CA Comparison) - 1
CA Basic
CA Pro
CA Operator Console
CA Supervisor
License
KX-NCS2101 (1user)
KX-NCS2105 (5users)
KX-NCS2110 (10users)
KX-NCS2140 (40users)
KX-NCS2149 (128 users)
KX-NCS2201 (1user)
KX-NCS2205 (5users)
KX-NCS2210 (10users)
KX-NCS2240 (40users)
KX-NCS2249 (128 users)
KX-NCS2401 (1user)
KX-NCS2301 (1user)
Built-in License
Yes No
Trial Mode (60 days)
*1) Max. users (Server less)
128 4
*2) Max. users (Server)
256
*1) Up to 128 users
*2) Up to 256 users
CA Server does not support CA Supervisor Mode.

12. CA Specifications (CA Comparison) - 2“
CA Specifications (CA Comparison) - 2
CA Basic
CA Pro
CA Operator Console
CA Supervisor
Presence
(Yes)
Request Based, Push and Appear
Yes
Call History 10
1,000
Contact
Chat
VMA
CRM Integration by TAPI-TSP Outlook Tool Bar
IP Softphone
Yes (Softphone license required in NCP.)

13. CA Specifications (CA Comparison) - 3“
CA Specifications (CA Comparison) - 3
: New item
Feature
CA Basic
CA Pro
CA Operator Console
CA Supervisor
Manual Dialing from CA
Yes
ICD group login/logout No
Flexible Call Handling
(Arriving Screen)
Visible Call Park List
(Call Park Screen)
Extension Setting
Monitor/Seize CO line
(Outside Line Group Screen)
Listen-in
Busy override
Take over
ICD group supervisor functions
- Remote ICD-G Member log-In/Out
- Call Monitor

14. CA Specifications (CA Comparison) - 4“
CA Specifications (CA Comparison) - 4
: New item
Feature
CA Basic
CA Pro
CA Operator Console
CA Supervisor
User Contact with Additional Secretary & Group added
Yes
Ability to search by Group
Automatic Presence Change
(when log-in/log-out)
Basic LDAP Integration
(make outbound calls – click to dial) (*1)
Chat Call Back
Dock-able 12 Function Keys toolbar for easy operation
(*1) No Popup for incoming call, no integration / Sync. of LDAP contacts

15. CA Specifications (CA Comparison) - 4“
CA Specifications (CA Comparison) - 4
: New item
: With Server
Feature
CA Basic
CA Pro
CA Operator Console
CA Supervisor
Able to see contacts in list or icon view mode (per group)
Yes
Improved Presence icons with ability to change icons
Chat Proceeding Indication
Ability to collapse / expand left hand screen -
Missed Call Log (while log-out)
Refer Common Contact which is managed in CA Server
Indication of Available Communication Way based on Presence
Thin Client Environment (*2)
(*2) Activation Key for CA Thin Client Server Connection (KX-NCS2010) is required.

16. CA Specifications (Activation Key) - 1“
CA Specifications (Activation Key) - 1
Activation key
Model
Login Mode
No. of User
KX-NCS2010
CA Thin Client Server Connection -
KX-NCS2101
CA Basic 1
KX-NCS2105 5
KX-NCS2110 10
KX-NCS2140 40
KX-NCS2149
128
KX-NCS2201
CA Pro
KX-NCS2205
KX-NCS2210
KX-NCS2240
KX-NCS2249
KX-NCS2301
CA Supervisor
KX-NCS2401
CA Operator Console

17. CA Specifications (Activation Key) - 2“
CA Specifications (Activation Key) - 2
Server Solution PA V1.x
Server Solution CA V1.5
CA Server
PA Server
TDA/TDE/NCP
NCP500/1000 (TDE Series)
Registration
Keycode
Activation key

18. Activation Key (Issue CA Activation key file)“
Activation Key (Issue CA Activation key file)
Issuing CA Activation key procedure is the same as TDE100/200 and NCP.
URL:

19. Activation Key (Activate Activation key file) -1“
Activation Key (Activate Activation key file) -1
1- Connect the PCMC to the NCP and confirm the current activation status.
PCMC
PCC provides 10 days temporary activation key for all CA models.
Current CA Activation status

20. Activation Key (Activate Activation key file) -2“
Activation Key (Activate Activation key file) -2
2- Transfer activation key file to the NCP (SD Card)
Activation key file
PCMC
3- Open the Activation key display screen again, to activate key file.
New CA Activation status

21. CA Server Installation

22. CA Server System Requirements - PC“
CA Server System Requirements - PC
The table below summaries the minimum and recommended requirements for running CA Server.
Minimum
Recommended
CPU
1.0 GHz Intel Pentium / Celeron processor or comparable CPU
3.2 GHz Intel Pentium 4 or comparable CPU
RAM
1024 MB
2048 MB OS
Microsoft Windows XP Professional SP2 or later
Windows Vista Business
Windows Server 2003 Standard Edition
Windows Server 2008 Standard Edition
Hard Disk
1.5 GB available space
10 GB available space
Video Resolution
1024 x 768
1280 x 1024
Interface
10Base-T
10/100Base-T

23. CA Server Installation - 1“
CA Server Installation - 1
To begin the installation double click “Setup.exe”
To begin installation click “Next”

24. CA Server Installation - 2“
CA Server Installation - 2
Check “Agree to install”.
You can not use CA server and other WEB server on the same PC.
And then click “Next”

25. CA Server Installation - 3“
CA Server Installation - 3
And then click “Next”
Agree to the EULA by click the “I accept the terms in the license agreement”

26. CA Server Installation - 4“
CA Server Installation - 4
If you make the advance setting, please click here.
If you need to change the installation directory, this can be done here.
To use the default directory, click “Next”

27. CA Server Installation - 5“
CA Server Installation - 5
Installing now…

28. CA Server Installation - 6“
CA Server Installation - 6
The installation is finished.

29. CA Server Installation - 6“
CA Server Installation - 6
If your PBX is KX-TDE series, the System Password of your PBX is required.
CA Server starts

30. CA Client Installation

31. Number of Contacts in Contact List“
CA Client System Requirements - PC - 1
When CA Client is connected to your PBX directly, the number of contacts that can be displayed in the contact list depends on the specifications of your PC.
CPU
Memory
Number of Contacts in Contact List
Direct PBX
Connection
(Server Less)
CA Server
1.0 GHz Intel Pentium/Celeron processor
or compatible CPU
512 MB 32
1024
2.0 GHz Intel Pentium/Celeron processor
1 GB
128
2.6 GHz Intel Pentium/Celeron processor
256
2.6 GHz Intel Core 2 Duo processor
The above specifications are approximations and may vary according to the status of your PC, the network conditions, other programs running, etc.

32. CA Client System Requirements - PC - 2“
CA Client System Requirements - PC - 2
Other requirements for running CA Client.
Minimum
Recommended OS
Microsoft Windows XP Professional SP2 or later
Windows Vista Business
Hard Disk
1.5 GB available space
2.0 GB available space
Video Resolution
1024 x 768
1280 x 1024
Interface
10Base-T
10/100Base-T

33. CA Client Installation - 1“
CA Client Installation - 1
To begin the installation double click “Setup.msi”
We support MSI as the type of CA installer.
If you already installed CA…
If you wan to delete User Data Configuration, check this box.

34. CA Client Installation - 2“
CA Client Installation - 2
To begin installation click “Next”

35. CA Client Installation - 3“
CA Client Installation - 3
And then click “Next”
Agree to the EULA by click the “I accept the terms in the license agreement”

36. CA Client Installation - 4“
CA Client Installation - 4
If you install CA on the environment of Thin Client, select “Thin Client Environment”
And then click “Next”
If you select “Strong Password Checking”, CA will ask you the strong password of CA.

37. CA Client Installation - 5“
CA Client Installation - 5
If you need Outlook Tool-bar, check this box
And then click “Next”

38. CA Client Installation - 6“
CA Client Installation - 6
If you need to change the installation directory, this can be done here.
To use the default directory, click “Next”

39. CA Client Installation - 7“
CA Client Installation - 7
Clicking “Install” will install CA to the hard drive

40. CA Client Installation - 8“
CA Client Installation - 8
Installing now…

41. CA Client Installation - 9“
CA Client Installation - 9
If you want to create the shortcut, check this box.
If you start Windows with CA, check here.
To complete the installation, click “Next”

42. CA Client Installation - 10“
CA Client Installation - 10
If you want to run Communication Assistant, check this box.
After installation has completed click “Finish” to end the installation.

43. Enabling CA on the NCP

44. “
Enabling CA on the NCP
To enable CA on extensions select from the PCMC and go to “Option 9”
Three Options
- Disable (Extension can not use the CA feature)
- Basic Only (CA Basic only)
- Enable (CA Pro, CA Supervisor and CA Operator Console)
Select “Enable” or “Basic Only” depending on which features the extension requires.

45. Starting CA

46. “
Starting CA Client - 1
CA is started by double clicking the desktop icon. Or
By selecting the application from the “Start” menu

47. “
Starting CA Client - 2
The first time CA is run you will be prompted to choose the following:
New items
Language Selection
English
French
Germany
Italian
Spanish
Portuguese
Russian
Ukrainian
Chinese
Dutch
Polish
Croatian
Hungarian
Czech
International Access Code
International Area Code
CA User Mode
(Pro, Basic or Supervisor)
Tick if IP Softphone is used
If you need another Language, please contact our sales section.
Tick if ICD group agent feature is to be enabled
NB: If a user wish to change the blue setting items after installation, please un-install the CA from the PC and re-installation the CA again.

48. “
Starting CA Client - 3
Enter the IP address of the PBX or the CA Server.
Enter the CA extension number.
The password is left blank on first boot
Tick “Automatically Login” to bypass this screen in the future.
After setting has completed click “Login” to login to the CA.

49. CA Trial Mode

50. CA Trial Mode “ CA Basic License KX-NCS2101 (1user)
KX-NCS2105 (5users)
KX-NCS2110 (10users)
KX-NCS2149 (128users)
Free or Trial Mode
Built-in License
KX-NCP500/1000 : 5 users
KX-TDE100/200 : 10 users
KX-TDE : 20 users
CA Pro
License
KX-NCS2201 (1user)
KX-NCS2205 (5users)
KX-NCS2210 (10users)
KX-NCS2249 (128users)
Free or Trial Mode
Trial Mode (60 days)
KX-NCP500/1000 : 2 users
KX-TDE100/200 : 4 users
KX-TDE : 8 users
CA Supervisor
CA Operator Console
License
KX-NCS2301(1user)
KX-NCS2401(1user)
Free or Trial Mode No

51. CA Trial Mode (CA Basic)“
CA Trial Mode (CA Basic)
CA- Basic Log-In
Max. 5 users
Not possible to log in
No-License
CA-
Basic
CA-
Basic
CA-
Basic
CA-
Basic
CA-
Basic
CA-
Basic
CA-
Basic
CA- Basic Log-In
Max. 6 users
Not possible to log in
NCS2101 x1
CA-
Basic
CA-
Basic
CA-
Basic
CA-
Basic
CA-
Basic
CA-
Basic
CA-
Basic
CA- Basic Log-In
Max. 7 users
NCS2101 x2
CA-
Basic
CA-
Basic
CA-
Basic
CA-
Basic
CA-
Basic
CA-
Basic
CA-
Basic

52. CA Trial Mode (CA Pro) -1 “ CA- Pro Log-In
No-License
Max. 2 users
1st login
Trial Mode
2nd login
Trial Mode
CA-
Pro
CA-
Pro
CA-
Pro
CA-
Pro
CA install date
2008/Jan/01
2008/Jan/02
2008/Jan/03
2008/Jan/04
Valid CA Pro login date
2008/Feb/29
2008/Mar/01
2008/Mar/02
2008/Mar/03
First come, first log in, but the PC has valid period (60 days from installation date) for CA pro login.

53. CA Trial Mode (CA Pro) -2 “ CA- Pro Log-In
CA Pro 1 user
Trial Max. 2 users
NCS2201 x 1
Max. 3 users
1st login
CA Pro
2nd login
Trial Mode
3rd login
Trial Mode
The first CA-Pro log-In user
CA-
Pro
CA-
Pro
CA-
Pro
CA-
Pro
CA install date
2008/Jan/01
2008/Jan/02
2008/Jan/03
2008/Jan/04
Valid CA Pro login date
2008/Feb/29
2008/Mar/01
2008/Mar/02
2008/Mar/03
The first CA-Pro log-In user does not care the valid CA Pro login date.

54. Support the environment of Thin Client

55. Support the environment of Thin Client - 1“
Support the environment of Thin Client - 1
CA can be used in Thin Client Environment addition to the Windows
environment. Following Thin Client Environment are supported.
- Microsoft Terminal Services
- Citrix XenApp
IP Softphone, Outlook Tool-bar and 1st Party TAPI are not supported under the environment of Thin Client.
Thin Client Server
CA Server
3rd Party CSTA Interface
Install CA Client
NCP500/1000 TDE100/200/600
CA Client
CA Client
CA Client
CA Client is not installed.
CA Client is not installed.
CA Client is not installed.

56. Support the environment of Thin Client - 2“
Support the environment of Thin Client - 2
How to install the CA client into the Thin Client Server.
Thin Client Server
Install
Please check
CA Client
No need to install
The type of OS which CA V1.5 supports depends on OS of this client.

57. KX-NCS2010 (for Thin Client)“
Support the environment of Thin Client - 3
How to count the number of the license.
CA Server
NCP500/1000 TDE100/200/600
Install
Install
Thin Client Server
Thin Client Server
Activation key 1 4
CA Pro
CA Pro
6 Clients
& CA Thin Client Server Connection 2 5
CA Pro
CA Pro
Activation Key
KX-NCS (for 5 clients)
KX-NCS (for 1 clients) 3 6
CA Pro
CA Pro
KX-NCS (for Thin Client)

58. Thank You Very Much
For Your Attention
“ We are Panasonic Family”

59. Modification：
CAV15 Summary.ppt
- 1st release
CAV15 Summary.ppt
- Modify Page 14, : Remove the item about System Speed Dial