1. User Guide -ViewIR21 status v2.ppt
Tax Clearance – View/Edit/Submit IR21
Access to myTax Portal via
Step No
Action 1
To login to myTax Portal to act on behalf of your organisation/business, select “I am logging in for….”
My Organisation/Business’ Tax Matters
To login to myTax Portal to act on behalf of client, select “I am logging in for….”
My Client’s Tax Matters 2
Click on
SingPass to login using SingPass
IRAS PIN to login using IRAS PIN
Note: You must first be duly authorised by your organisation via EASY to file on behalf of your employer before you can log in to myTax Portal. Similarly, you must also be duly authorised by your client via EASY before you can file on behalf of your client.
User Guide -ViewIR21 status v2.ppt

2. User Guide -ViewIR21 status v2.ppt
Tax Clearance – View/Edit/Submit IR21
Access to myTax Portal via
Step No
Action
Log In for My Organisation/Business’ Tax Matters 1
Select your Tax Reference Number type from the dropdown list and enter your tax reference number. 2
Enter your IRAS PIN. 3
Select your Organisation Tax Reference Number type from the dropdown list and enter the tax reference number. 4
Click on Log In to login to the system
Log In for “My Client’s Tax Matters”
Note: If you have logged in for your Client’s Tax Matters, you will be prompted to key client’s tax number.
Select your client’s Tax Reference number type from the dropdown list, enter your client’s tax reference number and click on Retrieve.
User Guide -ViewIR21 status v2.ppt

3. User Guide -ViewIR21 status v2.ppt
Tax Clearance – View/Edit/Submit IR21
Step No
Action 1
Upon successful login to myTax Portal, click on e-Services for Clearance at the Left Hand Side Menu and select “View/Edit/Submit IR21” to
View IR21 filing status.
Edit or submit e-IR21 saved as draft or pending approval. 2
To view a list of IR21 records, you can either retrieve them using employee ID or by filing status. 3
To search by Employee’s ID, enter Employee ID in the field provided and click Search.
If there is more than one record, the records will be listed by:
Filing status (Draft, Pending approval followed by Submitted); and
Date (descending order within each filing status)
If there is no IR21 record, the message “No Records found” will be displayed. 4
To search by filing status, click on the respective hyperlinks:
Draft: To display IR21 with draft filing status;
Pending Approval: To display IR21 with pending approval status;
Submitted: To display IR21 with submitted status;
ALL of the above: To display all IR21 records.
Note: You may view filing status of IR21 submitted via fax, post, EVN or myTax Portal. The records will be kept for up to 21 days from date of last update for e-IR21 or date of receipt for paper IR21.
User Guide -ViewIR21 status v2.ppt

4. User Guide -ViewIR21 status v2.ppt
Tax Clearance (Form IR21) – IR21 Status Page
Step No
Action 1
Records can be sorted by clicking on the heading of the respective columns. 2
To edit or submit a particular e-IR21 record, click on either Employee’s Name or Employee’s ID hyperlink. 3
To delete a particular IR21 record, check the box beside the S/N of the particular IR21 record and click on Delete Selected IR21 Record. 4
To continue with another filing, click on File a New IR21. 5
To go back to the Main Menu to View/Edit/Submit IR21, click on Go to View/Edit/Submit page.
User Guide -ViewIR21 status v2.ppt

5. User Guide -ViewIR21 status v2.ppt
Tax Clearance (Form IR21) – To retrieve Draft / Pending Approval e-IR21
Step No
Action 1
Upon successful login , you will see the following:
What I Need To Do
Useful Tax Info
Correspondence & Notices
Last Completed Portal Transactions
What’s New 2
Click on What I Need To Do. You will see the following messages:
File Form/Return
- No outstanding draft/pending approval e-IR21
Draft IR21 pending filing
Approve and submit e-IR21 3
Click on the “Draft e-IR21 pending filing” or “Approve and Submit e-IR21” links to bring you to the IR21 filing status page with e-IR21 of either Draft/Pending Approval.
Note : “No outstanding draft/pending approval e-IR21” message will be displayed when no action is required or action is done or upon expiry of 21 days from date of last saved draft e-IR21.
The information provided is intended for better general understanding and is not intended to comprehensively address all possible issues that may arise.
The contents are provided on an “as is” basis without warranties of any kind. IRAS shall not be liable for any damages, expenses, costs or loss of any kind however caused as a result of, or in connection with your use of this user guide.
While every effort has been made to ensure that the above information is consistent with existing policies and practice, should there be any changes, IRAS reserves the right to vary our position accordingly.
User Guide -ViewIR21 status v2.ppt