1. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Business Connection (formerly IP Business Bundle) Feb 12 Business Connection

2. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 2 Verizon Proprietary and Confidential 2 VERIZON PROPRIETARY AND CONFIDENTIAL This document and any attached materials are the sole property of Verizon and are not to be used by you other than to gain knowledge necessary to performing your job as a Verizon employee. This document and any attached materials are FOR INTERNAL USE ONLY, and should not to be disseminated, distributed, or otherwise conveyed to anyone outside of Verizon. ________________________________________________________________ The Verizon and Verizon Business names and logos and all other names, logos, and slogans identifying Verizon’s products and services are trademarks and service marks or registered trademarks and service marks of Verizon Trademark Services LLC or its affiliates in the United States and/or other countries. All other trademarks and service marks are the property of their respective owners.

3. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 3 Designed for businesses that want a cost-effective way to carry voice and data over the same IP network The complete business solution includes: High-speed Internet Dedicated Dynamic Voice over IP Mission Critical voice CPE, Installation & ongoing maintenance Business Connection (IPBB)

4. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 4 We are trusted around the corner and around the globe with the solutions that help organizations execute on their mission. We create connections, helping businesses communicate, collaborate, and exchange critical data – quickly, securely, and virtually anywhere. Upgrade your business performance with a single solution that fits your business – and your budget. WHY VERIZON

5. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 5 Business Connection Streamline Communication and Add Value –Cost-effective voice and data convergence Reduce costs and streamline business –Flexible bandwidth options Meet the growing bandwidth needs of your business from 1.5 Mbps to 50 Mbps Full bandwidth allocation is available for your internet connection unless calls are in progress. –Easy migration to VoIP Maintain focus on getting new business and meeting customers’ needs Gain efficiencies by moving voice traffic to an IP network Provide connectivity for local call networking, survivability and E911 emergency call failover –Leverage existing phone system Eliminate employee retraining on calling features and functions

6. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 6 Business Connection Components Coordinated installation –Functionality generally within 35 business days when ordering new numbers, 41 days if porting Dedicated Tier One Internet –Adjusts to your business needs. Dynamic Bandwidth is available for date, until a call is made. Voice over IP calling; unlimited local calling and up to 12,000 minutes of domestic long distance Works with existing phone sets, PBX and Key Systems Business continuity features –High quality business class VoIP service combined with Verizon’s Dedicated internet service –Quality of Service –Competitive SLAs; reporting features Web based feature management Unlimited Local CallingTotal Access 924e Adtran Router Business ContinuityWeb-based Feature Management Verizon VoIP Network

7. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 7 Customer Premise Equipment and Verizon Installation Available with Analog, Digital, and IP hand-off Coordinated Installation with your Telephone Vendor * Access Connection Router Install Porting Support Extend Demarc up to 100’ Rack or Plywood mount No special construction is included No Ethernet construction is included * Telephone Vendors are required

8. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 8 From IP Business Bundle to Business Connection T1 Only 4 Simultaneous Calls8 Simultaneous Calls12 Simultaneous Calls16 Simultaneous Calls24 Simultaneous Calls Unlimited Local Calling Standard Calling Features 1000 Domestic Long Distance Calling Overages $.021/min 2000 Domestic Long Distance Calling Overages $.021/min 3000 Domestic Long Distance Calling Overages $.021/min 4000 Domestic Long Distance Calling Overages $.021/min 6000 Domestic Long Distance Calling Overages $.021/min 1 DID Blocks (20 phone Numbers per block) 1 DID Blocks (20 phone Numbers per block) 1 DID Blocks (20 phone Numbers per block) 1 DID Blocks (20 phone Numbers per block) 2 DID Blocks (20 phone Numbers per block) Adtran 924 IAD Install 7x4x24 Maintenance Adtran 924 IAD Install 7x4x24 Maintenance Adtran 924 IAD Install 7x4x24 Maintenance Adtran 924 IAD Install 7x4x24 Maintenance Adtran 924 IAD Install 7x4x24 Maintenance $583 3yr $647 2yr $625 3yr $694 2yr $691 3yr $767 2yr $741 3yr $823 2yr $894 3yr $992 2yr < 24 users $100 < 75 users $250 < 24 users $100 < 75 users $250 < 24 users $100 < 75 users $250 < 24 users $100 < 75 users $250 < 24 users $100 < 75 users $250 Overage 1.6 ¢/minute No DID block TNs.20 MRC.25 NRC ea. 924e Next Gen CPE Verizon Install Verizon Maintenance 924e Next Gen CPE Verizon Install Verizon Maintenance OOF Fees Vary

9. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 9 Sales Tools – Customer Information Proving our Service http://www.verizonenterprise.com/terms/us/products/internet/sla/ Preparation Counts http://www.verizonenterprise.com/Support/customerreadiness/

10. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 10 Small to Medium customers US only Customers ready for new phone system < 100 employees No size limits Cost effective VoIP Unlimited local and LD Most calling features ANY wired internet access DR with automated failover Medium customers US only IP PBX/PBX or Key system at each location <250 employees <48 simultaneous calls Cost effective VoIP Mission Critical Voice Dynamic Bandwidth for ‘efficient’ convergence Extends life of existing CPE- avoid ‘re-training’ on new systems Service Level Agreements DR/ Pots Failover available Largest customers International Multi-site customers with centralized phone systems > 250 employees > 48 simultaneous calls Mission Critical Voice Verizon international experience Shared SIM calls with BEST Service Level Agreements DR/Failover available What to Sell When IPIA/IPT unbundledBusiness ConnectionVCE

11. 11 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. What You Need to Know

12. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 12 Availability  analog  digital  Ethernet Bandwidth48121624324048 T1  NAN/A 3M (2 x T1)   4.5 (3 x T1)   6M (4 x T1)   5M   10 M   20 M   30 M   40 M   50 M  

13. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 13 Features Note: Customer equipment system hand-off type determines available calling features Feature AvailableHand-off Type Some features are optionalIP/DigitalAnalog Call WaitingYes Call TransferNoYes Call ForwardingNoYes Calling Line ID with Name (Inbound & Outbound) Yes Calling Line ID BlockingYes Three-way callingNoYes Hunt GroupsYes Account CodesYes Authorization CodesYes Auto AttendantYes Telephone NumbersYes Call Forward UnreachableNoYes PBX Group UnreachableYesNo VIPERYes Voice MailYes Enhanced Calling NameYes

14. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 14 Make, Model, and Picture

15. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 15 Replaces Monthly Recurring Payment lease May require surety process depending on credit There are no “choices” on CPE – simply replaces MRP with purchase There are no ‘options for install or maintenance – the bundle comes with install and maintenance. Purchase is a finance option; it cannot be used to change the configuration Purchase Option

16. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 16 Required Submission with Order Submit with order – Customer Briefing Document Telephone Vendors are required Special Construction May apply – IP Justification Form – Letter Of Agency *

17. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 17 Robust and Simple Solution of Voice, Internet, and Equipment. –Carry voice and data over the same IP network –Works with virtually any type of existing key or PBX system –Eliminates large, capital investment in infrastructure and equipment –Complete solution with design, installation and maintenance services –Alleviates complexity and risk associated with technology management –Reliable performance of voice and connectivity services backed by competitive SLAs Business Connection Giving You Enterprise-level Power and Functionality IMAGE

18. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 18 Service Level Agreements VoIP MetricsDescription Jitter not to exceed 1 MSMonthly Jitter Performance Mean Opinion Score will not drop below 4.0 Measurement that predicts how the average user would perceive clarity See our scores for your self at http://www.verizonenterprise.com/terms/us/products/advantage/voicequality/ Internet MetricsDescription Availability 100%Monthly measurement of service availability Mean Opinion Score will not drop below 4.0 Measurement that predicts how the average user would perceive clarity Latency not to exceed 45 milliseconds Average round-trip transmissions between designated routers ("Hub Routers") in the contiguous U.S Network Packet Delivery 99.5% or greater Monthly packet delivery between designated Hub Routers in North America Denial of Service AttacksVerizon will respond to Denial of Service attacks within 15 minutes of customer opening a ticket