1. UTS Systems

2. Email and webmail Find, book, use student computers and computer labs Printing and student printers Do online study activities and see course materials Library catalogue, ejournals, online materials Connect your device to our wireless network View or change your subjects, enrolment activities, allocate classes Get note taking or other assistance Book into sessions, such as orientation Find job vacancies and other careers information Get help and special consideration Access locked rooms and labs Maps, websites, mobile apps UTS Systems

3. Information about UTS Systems is on the Current Student website Current student website http://www.uts.edu.au/current-students/managing-your-course/using- uts-systems/it-support UTS Systems

4. Get started UTS-WPA wireless service Current student > Managing your course > Using UTS systems > Wireless

5. Get started Open your settings Select wireless Choose UTS-WPA

6. Get started To connect you may be required to accept a certificate When requested enter your: student number IT account password

7. UTS-WPA Secure wireless while on site EDUROAM Secure wireless while visiting a participating university http://www.uts.edu.au/current-students/managing-your-course/using-uts- systems/uts-wireless

8. ask.uts.edu.au

9. Ask UTS is a knowledgebase containing helpful how-to information and guides to assist you throughout your study at UTS

11. www.onestopadmin.uts.edu.au Use My Student Admin to: – Update your contact details (phone and address) – Download your e-Invoice – Submit Commonwealth Assistance Forms (HECS) – Download your Study Plan (personalised course structure) – Enrol or withdraw from subjects – View your personalised exam timetable – View your results and download your transcript My Student Admin

14. My Subject Activities

16. mystudent.uts.edu.au eRequest special consideration Online Enquiries My Student Portal

17. E-request vs Online Enquiry Both accessed via Mystudent Portal 

18. E-Request vs Online Enquiry E-request is a formal application for changes to your study plan eg. Enrolling into a subject you aren’t able to self-enrol into; changing your major; special faculty approvals (subject substitution). Online Enquiry – UTS’s formal emailing system, email our staff for any enquiry you would normally go to a counter or call us about. Eg. how do I apply for credit recognition. We make sure it gets to the right person.

19. MyStudent Admin vs UTS Online MyStudent admin is official university data and feeds directly into your academic record – Serviced by SAU UTS Online – Forum for academics to share resources and announcements – not officially linked to any of your records or enrolment – Serviced by Faculty

20. ID Cards MUST register for an session to obtain your student ID cards - http://www.uts.edu.au/current-students/managing-your-course/your- student-info/student-id-cards#how-to-get-your-student-identity-card http://www.uts.edu.au/current-students/managing-your-course/your- student-info/student-id-cards#how-to-get-your-student-identity-card NO cards or travel concessions will be issued by Student Centres until 6 th March

21. Your IT account (MyAccount) User name or Login: Your student number Password: A password you establish Must be activated Make sure you have Set up your security questions

22. Your UTS email is used as an official communication tool of the University Uses Office 365 Log in using your account user name and password Email address: Firstname.Surname@student.uts.edu.au UTS email

23. Over the web https://email.itd.uts.edu.au/email/ On your computer Desktop clients like mac mail or outlook On your mobile See the settings on http://web.uts.edu.au/email/setup/index.html Get your email

24. Student computers – Computers are available in lab and open study spaces around campus in all buildings – Login to any UTS computer using your UTS access account Find available computers http://www.uts.edu.au/current-students/managing- your-course/using-uts-systems/computer-labs-and- facilities

25. How to Print From a UTS computer – Press print – Visit the nearest printer and “release” the file using your student ID card/number and password. Wireless using MyPrint – Upload your file and press print – Visit the nearest printer and “release” the file using your student ID card/number and password Specialist help – Student Print centre – Digital imaging service How to Add Credit Online – www.mymonitor.uts.edu.au www.mymonitor.uts.edu.au Card – City Library – KG Library – CB02.04 – CB05C Cash – CB02.04 – City Library – KG Library Printing Services

26. UTS: Student Printing Services Student PRINT CENTRE and Digital Imaging Service (Both Centres offer a range of printing and presentation services for students) A4, A3 digital printing & copying Poster Printing Plan Printing Binding Thesis Printing & Binding Pull up banners Contact: SPC Phone: 9514 2042 spc@uts.edu.au Location: Building 2, Level 3, Room 11 Photo Books T-Shirt Transfers Scanning Foamcore Mounting Laminating Fascimile Service Contact: DIS Phone: 9514 8030 digital.image@uts.edu.au Location: Building 6, Level 3, Room 11

27. www.online.uts.edu.au UTS Online is the system where you can find: – The subject outline – Lecture/Lab/Tutorial Notes – Important announcements – Contact details You can also use UTS Online to: – Complete online assessments – Submit assignments – View your grades – Participate in discussion forums Once you are comfortable using the web-based system, try out the Blackboard mobile learn app UTS Online

28. Service Connect Online support and self-service application for students seeking IT help ask questions, make requests and report problems to the IT Support Centre track the progress of your reported questions, requests and problems chat online in real-time with the IT Support Centre to get quick answers Find step by step instructions in the knowledge base

29. UTS IT & Web Systems Library lib.uts.edu.au utslibrary

30. www.lib.uts.edu.au Orientation tutorial Tours and workshops Catalogue, MyLibrary, eBooks Journals, databases, referencing The Library – what’s in there?

31. Catalogue: “Books, Journals, Subject Resources” UTS Subject: 26100 eBooks MyLibrary

32. Journals (magazines but academic) Databases (journal articles and more) Referencing (otherwise you imply they were all your ideas)

35. lib.uts.edu.au utslibrary This work is licensed under a Creative Commons Attribution 4.0 International License.Creative Commons Attribution 4.0 International License

36. Help online Library website & catalogue AskUTS for fees, subject, course queries ServiceConnect for IT systems

37. Help in person Library counter Student Centre for fees, subject, course IT Support Centres for IT systems