1. Ivo Pekař ELBACOM CZ i.pekar@elbacom.com Ivo Pekař ELBACOM CZ i.pekar@elbacom.com

2. 2 Agenda Statistics & Customer Pains that Microsoft is focused on Introduction to DPM How DPM protects applications

3. 3 System Center Data Protection Manager Backup/Restore remains the single most costly IT administrative task. 74% of storage costs are for management and administration The cost of managing data protection and storage is 5x - 7x the cost of purchasing the hardware. More specifically, 74% of storage costs are for management and administration, with only 12% going to hardware. – Gartner

4. 4 System Center Data Protection Manager 97% of all tape restores are single files – Strategic Research 85% of tape restores are for data less than 30 days – IDC

5. 5 System Center Data Protection Manager Tape Restores fail 41% - according to Yankee Group 66% - according to Strategic Research 70% - according to Promise Due to a variety of reasons, including unreadable tape, corrupted indexes, mechanical issues with tape changer, unable to locate tape, etc.

6. 6 “Distributed backups are painful” Every office is backing itself up – with non-IT staff WAN not feasible to sustain centralized backups Branch offices must back up themselves using non-technical staff and non-scalable and less mature equipment Corporate IT must remotely administer and monitor ###’s of independent branch backup jobs Shrinking Backup Window Costs are too high Too many hours of labor spent on backup and recovery Too many tapes, hardware purchases Massive data growth increases costs All recoveries are done by IT administrators “70% of my backup costs are labor” “Backups are hard. Recoveries are worse” Recovery is unreliable and painful Finding and recovering data from tapes is slow – hours to days Typical recovery takes hours or days 42% of companies had a failed recovery in past year Enterprise backups can fail due to the size of the data Customer Data Protection Pain Points

7. 7 What does DPM do? Agent on production servers capturing byte-level changes as they occur Near continuous (hourly) protection of files Multiple scheduled snapshots per day Easy IT or End-User restore – fast from disk

8. 8 ActiveDirectory Solutions With DPM Disk to Disk … to Tape Active Directory Scheduled auto-discovery job Scheduled auto-discovery job Queries AD for new servers Queries AD for new servers Maintains ACL’s Maintains ACL’s Redirects shadow copies Redirects shadow copies Clients

9. 9 Agents Protects Win2000, 2003, WSS2003, SBS2003 – including R2 editions Protects Win2000, 2003, WSS2003, SBS2003 – including R2 editions Agents track / synchronize data from production servers to DPM Agents track / synchronize data from production servers to DPM All agent communication initiated from DPM All agent communication initiated from DPM Each protected volume has sync log (10% of volume size) Each protected volume has sync log (10% of volume size) Agent overhead 3-5% Agent overhead 3-5% Deployed via DPM UI Deployed via DPM UI Clients ActiveDirectory File Servers Solutions With DPM Disk to Disk … to Tape

10. 10 DPM Server Windows Server 2003 or Storage Server Windows Server 2003 or Storage Server AD, SQL, Reporting Services AD, SQL, Reporting Services Lots of disks (1.3X) Lots of disks (1.3X) Virtual Disk Service Virtual Disk Service Installed parallel to tape Installed parallel to tape Clients ActiveDirectory File Servers Solutions With DPM Disk to Disk … to Tape DPM Servers

11. 11 Clients ActiveDirectory File Servers Solutions With DPM Disk to Disk … to Tape DPM Servers Snapshots Snapshots created for quick recovery Snapshots created for quick recovery Multiple, schedule driven point-in-time copies Multiple, schedule driven point-in-time copies User-friendly, wizard driven set up and restore User-friendly, wizard driven set up and restoreSnapshots

12. 12 Customer Scenarios Fast Restoration from Disk Fast Restoration from Disk End User Recovery (via DPM client) End User Recovery (via DPM client) IT Admin can restore entire servers, volumes, shares IT Admin can restore entire servers, volumes, shares Clients ActiveDirectory File Servers Tape Library Solutions With DPM Disk to Disk … to Tape DPM Servers Snapshots

13. DEMONSTRATION 1.File Server Protection 2.End User Restoration

14. 14 DPM Walkthru Task : Configure Protection

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47. 47 DPM Walkthru Task : End-User Restore from Windows Explorer

48. 48 Original Files

49. 49 Overwritten

50. 50 Right-click on any file or directory

51. 51 PVC Previous Versions Client is an applet that extends Windows Explorer and Office applications with this simple new tab. Available since Windows Server 2003 and VSS. Usually installed silently via Group Policy

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54. 54 Open document

55. 55 Keep the new one AND Restore the old one

56. 56 Restore the old one

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59. Microsoft NDA only 59 WAN Support Easy bandwidth wizard On-the-wire Compression QOS usable IPsec capable

60. 60 Common Customer Characteristics DPM is a solution for customers of all sizes but the ideal customers are: Enterprises with lots of branch offices Many distributed branch office file servers Few or no dedicated IT staff in the branch Likely to currently use existing tape infrastructure High backup costs Medium-sized data centers 5 - 99 servers Significant backup window issues Frequent file recoveries from tape Few IT staff Familiarity with VSS and SCSF Have a Recovery Point Objective (RPO) of approximately one hour Have a faster Recovery Time Objective (RTO) than tape can provide 

61. 61 Implementation Scenarios Branch office data protection Backup process Agent deployed to branch office servers Agent captures data and replicates to DPM server in HQ DPM takes snapshots to enable recovery at multiple points in time Benefits Rapid & reliable recovery including end user recovery Less potential data loss Easy and efficient scheduling and management No trained staff needed in branch Reduce tape equipment requirements in the branch Corporate WAN New York Chicago Los Angeles Clients Headquarters DPM Server

62. 62 Completing the D2D2T scenario Allows for restore of DPM server itself (system state, replicas) Enables restore of any file object on production servers from tape Provides ISV’s ability to control this process through their software applications Solutions available: Yosemite, Veritas, CommVault, Windows Backup Clients ActiveDirectory File Servers DPM Servers Tape Library Snapshots

63. 63 DPM Protection Options DPM v1DPM v1-SP1DPM v2 Protect File Servers & Shares YES Protect Exchange YES KB 909644 YES KB 909644 YES Native DPM Protect SQL Server YES KB 910401 YES KB 910401 YES Native DPM Protect SharePoint YES KB 915181 YES KB 915181 YES Native DPM Protect System State YES TechNet YES TechNet YES Native DPM Protect R2 SIS Servers YES QFE hotfix YES Protect x64 Windows --YES Protect Clusters --YES ??? What else ??? -- ??? Beta Q2-06 Beta H2-06

64. 64 KB Support of DPM with Applications For any hot dB Use native tools to back up to flat file (e.g. BKF) Protect the file with DPM

65. 65 Top 10 Reasons To Deploy DPM Recover files in minutes instead of hours Eliminate the backup window of your production servers Shrink potential data loss down to 1 hour No more failed recoveries Get easy instant backup verification Enable end users to perform their own recoveries Setup and protect your file servers in minutes Advanced functionality at low cost Rich out-of-box reporting and monitoring functionality Remove tapes from branch offices and centralize backups at datacenter

66. 66 Software Industry Partners Hardware

67. 67 Resources/Tools for DPM Data Protection Manager -- Website www.microsoft.com/DPM Data Protection Manager -- Blog blogs.technet.com/DPM email dpmINFO@microsoft.com – General DPM inquiries

68. What about R2 and DFS? Doesn’t it do the same thing?

69. 69 DPM & Windows Server 2003 R2 for the branch office DPM = Backup & Restore (2000, 2003, and R2) Centralized Backup of branch offices Disk-based backup of recent data (7-30 days) prior to tape solution from ISV Fast restore from disk – by IT or End-User Separate purchased product DFS = Availability of Files (R2 only) Near current redundant copy available Transparent redirection / failover to alternate copy Part of Windows Server 2003 R2

70. 70 DPM & Windows Server 2003 R2 for the branch office DPM Data Protection Manager Agent on file server, captures “whatever application writes” (bytes or whole-file) in real-time - Even open files protected. Journals changes to file. Up to hourly transmits to DPM server Periodic snapshots End-User and IT restore Low CPU / Uses disk-journal DFS Replication & Namespaces Replicate (every 15 min) between copies of files RDC comparison algorithm actively compares changes within and between files to minimize bytes transferred over WAN Failover to alternate copy via DFS Namespaces Higher CPU for comparison logic

71. 71 DPM & Windows Server 2003 R2 for the branch office If client wants high availability/failover of branch office file servers, we recommend Windows Server 2003 R2. For centralized backup and fast recovery of branch office files with multiple recovery points, we recommend DPM. For both high availability/failover and centralized backup capabilities, recommend both Windows Server 2003 R2 and DPM. DFS Replication in R2Data Protection Manager DeliveryIn Windows OSApplication Primary SolutionAvailability of File SharesCentralized Backup & Fast Restore Platform SupportWindows Server R2 onlyWindows 2000, 2003 and R2 Data FrequencyEvery 15 minutesUp to Hourly - plus past iterations Data GranularityByte-level differencesWhatever application writes (bytes or whole file) Key Differentiators

72. Data Protection Manager for Embedded Systems Software Architecture (OS sold separately) Windows Server 2003 R2 for Embedded Systems OR Windows Storage Server 2003 R2 Contains complete OS in support of OEM Solution. 3 rd Party Microsoft OEM Key takeaway: DPM is a near-continuous backup application that runs over either Windows Sever 2003 for Embedded Systems SKUs or certain Windows Storage Server 2003 SKUs. Licensable SKU: Microsoft® SC Data Protection Manager 2006 for Embedded Systems (3 DPML Version) Additional server agent licenses available SC Data Protection Manager 2006 Disk based backup and recovery software application OEM Proprietary Software Embedded Application 3 rd Party Applications Anti-virus, SNMP, etc…

73. 73 © 2003-2004 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.