1. Dyna Training Assessments Enquiries to: Melanie Harvard NQF Advisor NQ-Plus Networks 021 556 5856

2. Copyright NQ plus2 What is it? It is the final summative assessment of applied and theoretical competence, over time and back in the workplace. It is a portfolio of evidence of competence (in file format), which is compiled by the learner using a Dyna assessment guide. It is a nationally-recognised, officially approved way to become qualified.

3. Copyright NQ plus3 Why do it? Learners can: Turn best practice principles learnt on training into a HABIT (internalising learning through ongoing practical application) Achieve a nationally-recognised and internationally benchmarked National Qualifications Framework certificate. Achieve National Qualification Framework credits towards a full qualification. Become certificated/qualified without having to leave the workplace, using everyday workplace activities to prove competence. ‘Show their stuff’ – the assessments are practical and enable you to add value back to your workplace. It’s never too late to learn or to carry on learning... Invest in Yourself!

4. Copyright NQ plus4 Company Benefits Nationally-recognised certification for learners, and NQF credits awarded. Discretionary grant money can be accessed per credit achieved per learner Benchmarking learners against a nationally-recognised standard of competence.

5. Copyright NQ plus5 The Assessment Process BriefingFeedback

6. Copyright NQ plus6 The assessor’s role – To brief the learner on what the assessment is all about (telephonic or face-to-face). – To support the learners with any questions that arise during the process. – To acknowledge receipt of portfolios. – To assess portfolios once they are submitted. – To organise moderation of portfolios. – To notify learners and their managers If the POE becomes due/overdue (Core & BMS only) If a learner is assessed and remedial work is required. Of an assessment decision and organise certification where the learner is found competent. – To upload learners details and achievements onto the National Database.

7. Copyright NQ plus7 Assessors on Board Dyna & NQ Plus have many trained, registered (with ETD and the relevant SETA against the required unit standards) and competent assessors on staff. All Dyna trainers are also required to be exposed to basic assessor training. Although this is NOT the full listing of available assessors, for purposes of skills rebate or special funding claims to your SETA, you may quote the following assessor registration details: – Assessors R Innes – ETD Reg No: LRN1118236581IN, SSETA – 6901155022053 N Mouton – ETD Reg No: L967655Mou, SSETA - 6908265089084 M Harvard – ETD Reg No: LRN3118182581HA, SSETA – 7301190009-85 – Moderators N Mouton – ETD Reg No: L967655Mou, SSETA - 6908265089084 M Harvard – ETD Reg No: LRN3118182581HA, SSETA – 7301190009-85

8. Copyright NQ plus8 The learner’s Responsibilities To fully commit to the process To fully complete everything requested in the assessment guide To involve their manager and team in their progress To ask for help where needed To complete and submit the evidence on time.

9. Copyright NQ plus9 The manager’s role To ensure commitment of learner to the assessment before registering them for the process. To track the progress of their learner through regular meetings and interest shown in completed work To give the learner a chance to apply the assessment in real work situations – ie delegate activities which support the learning. To give succession planning learners a chance to manage others for one or more projects to exercise their management muscles and be able to complete the assessments needed.

10. Copyright NQ plus10 How do I get things started ? An order form needs to be faxed to NQ Plus on 0880215565856, indicating your need for assessment, what is to be assessed and the expected number of learners (please request this form). You will be invoiced, and the assessment guide delivered to the learner at or before the briefing. A learner briefing visit/phone call will be arranged, or the client company may elect to perform their own briefing. On or before the due date, the client company is tasked with the job of collecting and sending the completed POEs to the following address: Attention: NQ Plus Networks, Unit D7, Collingwood Bldg, Black River Park, Fir Street, Observatory, Cape Town. LEARNERS MUST MAKE & KEEP COPIES OF THEIR POES. NO POES WILL BE RETURNED, AND IF THEY GO MISSING IN TRANSIT THIS REMAINS THE LEARNERS'/COMPANY LIABILITY.

11. Copyright NQ plus11 2009 Prices BMS/Core Skills Programmes – R2 035 (ex VAT) per learner, due on placing of assessment order Customer Sense/Business Sense – R375 (ex VAT) per learner, due on placing of assessment order POWER Assessment support/evidence collection sessions – R450/hour + travel costs (only for learners who have attempted assessment guide)