1. Free Resources for SYSPRO Customers

2. Housekeeping
Please feel free to ask questions throughout the presentation using the Q & A entry area in GoTo Webinar
Questions will be answered at the end
Attendees will receive access to the recording and slide deck

3. Support Zone and Info Zone websites
SYSPRO 6.1 SP1 and earlier versions
Login:
New account registration:
Info Zone
SYSPRO 7
Login/register:
Same login credentials for both websites

4. Monthly Newsletter
Automatic subscription with Support Zone/Info Zone registration

5. Support Zone: overview of 6.1 resources
DESCRIPTION
Newsletter
Monthly, automatic subscription
Quick Reference Sheets
2 page “how-to” cheat sheets
Online Help
Press F1 for context-sensitive Help
Feature Demos
3-5 min recordings, various topics
FAQs
FAQs grouped by module
Tutorials
PDF lessons on various short topics
Training Guides
In-depth user’s manuals, per module
Webinars
1 hour recordings by product experts
Enhancements
Listed by date or module
Forums
Get answers from other users and SYSPRO staff
Prior Releases
Archived info on versions before 6.1 SP1

6. Support Zone: Quick Reference Sheets
1-2 page “cheat sheets” for common tasks, e.g. keyboard shortcuts, screen customization, printing

7. Support Zone: Quick Reference Sheets

8. SYSPRO 6.1: Online Help (F1)
Press F1 for context-sensitive Help

9. SYSPRO 6.1: Online Help (F1)
You can add Custom Notes to SYSPRO 6.1 Help

10. Support Zone: Feature Demos
3-5 min recordings of features/enhancements; requires Flash
Grouped by module

11. Support Zone: Feature Demos

12. Support Zone: FAQs

13. Support Zone: FAQs

14. Support Zone: Tutorials
PDF lessons on various short topics and processes

15. Support Zone: Tutorials

16. Support Zone: Tutorials

17. Support Zone: Training Guides
In depth User’s Manual for each module, approx 100 pages
Optionally perform exercises in SYSPRO training data

18. Support Zone: Training Guides

19. Support Zone: Training Guides

20. Support Zone: Webinars
1 hour recorded broadcasts by SYSPRO product experts
Requires AT&T Connect Participant player (free download from Support Zone)
Can download slides and recordings

21. Support Zone: Webinars

22. Support Zone: Webinars
Examples of useful webinars:
SYSPRO Role Based Security
SRS Document Printing and Automation
Power Tailoring Part 1, 2, 3
Trade Promotions Overview
e.net Solutions Overview
Inventory Optimization Overview
MRP - Cause and Effect
Etc.

23. Support Zone: Enhancements
List of enhancements in SYSPRO Ports
Explains business case behind enhancement, and where to see it
Sort enhancements by date or module

24. Support Zone: Enhancements

25. Support Zone – Prior Releases
Archived info on older versions of SYSPRO

26. Info Zone: Dedicated SYSPRO 7 website
Same login credentials as Support Zone
Login/register here:

27. Info Zone: overview of SYSPRO 7 resources
DESCRIPTION
Online Help (F1)
Press F1 for context-sensitive help
Feature Demos
3-5 min recordings, various topics
Conceptual Videos
Short videos explaining terms, concepts
Tutorials
PDF lessons on various short topics
Training Guides
In-depth user’s manuals, per module
e-Learning Modules
Interactive training, simulations
Webinars
1 hour live and recorded webinars
Reference Guides
The F1 Help, consolidated as PDF, per module
Enhancements
PDF list of released enhancements
Forums
Get answers from other users and SYSPRO staff

28. SYSPRO 7: Online Help Press F1 for context-sensitive Help
Can display Help directly in SYSPRO 7 program

29. Info Zone: Feature Demos
3-5 min YouTube recordings of features/enhancements
Remember to select desired playback quality, e.g. 1080p HD
Grouped by module

30. Info Zone: Feature Demos

31. Info Zone: Feature Demo (AP Invoice Posting)

32. Info Zone: Conceptual Videos
Short explanations of concepts/terms in SYSPRO

33. Info Zone: Tutorials
PDF lessons on various short topics

34. Info Zone: Tutorials

35. Info Zone: Training Guides
In-depth User’s Manuals, approx 100 pages
By module (A/P) or role (A/P Clerk)

36. Info Zone: Training Guides

37. Info Zone: Training Guides

38. Info Zone: Training Guides

39. Info Zone: e-Learning modules
Self-paced learning, download to your computer
Great for new users (e.g. Introduction to SYSPRO)
And for learning business processes (e.g. Require, Procure, Pay)
Interactive simulations guide you through lessons
View recorded how-to demos
Optionally perform exercises in SYSPRO training data

40. Info Zone: e-Learning modules
Examples of topics:
Introduction to SYSPRO for End Users
Obtain-Maintain-Dispose Business Process
Planning in a Make-to-Order Environment
Planning in a Make-to-Stock Environment
Planning in an Assemble-to-Order Environment
Planning in an Engineer-to-Order-Environment
Prospect-Transact-Care Business Process
Require-Procure-Pay Business Process
Schedule-Produce-Distribute Business Process
SYSPRO Basics

41. Info Zone: e-Learning modules

42. Info Zone: e-Learning modules

43. Info Zone: e-Learning modules

44. Info Zone: e-Learning module - Simulation

45. Info Zone: Webinars
Live and recorded broadcasts by SYSPRO product experts

46. Info Zone: Webinars

47. Info Zone: Reference Guides
The F1 online Help for an entire module, consolidated in one PDF

48. Info Zone: Reference Guides

49. Info Zone: Enhancements
List of enhancements released in SYSPRO 7
Grouped by module

50. Info Zone: Enhancements

51. SYSPRO Forums
Official SYSPRO forums, actively used by users and SYSPRO staff
Ask/answer questions, search previous posts
Separate registration/login than Support Zone / Info Zone

52. SYSPRO Forums: accessing from Support Zone

53. SYSPRO Forums: accessing from Info Zone

54. SYSPRO blogs Real-life advice on getting more value from your software
SYSPRO staff give you the benefit of their experience
Public site login not required
Subscribe for notifications

55. LinkedIn: SYSPRO Education group
Join the LinkedIn “SYSPRO Education” group
SYSPRO Education Dept notifies you when new features/materials are released

56. LinkedIn: SYSPRO Users group
Join the LinkedIn “SYSPRO Users” group
Ask questions, have discussions w/ other SYSPRO users

57. Lots of content! Where to start?
Start with shorter content, get an overview, then explore more detailed content
SHORT
MEDIUM
LONG
Quick Reference Sheets
e-Learning Modules
Training Guides
Feature Demos
Tutorials
Webinars
FAQs
Forums
Reference Guides
Online Help (F1)
Conceptual Videos

58. Example: find resources on Server-side Printing
Filter Feature Demos by area & topic
Similarly, filter Training Guides

59. Recommended resources for new users
Start with e-Learning modules, e.g. Intro to SYSPRO
Feature Demos
Tutorials
Online Help (F1)
SYSPRO Forums
LinkedIn “SYSPRO Users” group
Training Guides

60. How to stay up to date on new content
Register for Support Zone / Info Zone to receive monthly newsletter
Join “SYSPRO Education” LinkedIn group

61. Your to-do list Register for Support Zone / Info Zone
Register for Support Zone Forum
Join “SYSPRO Education” group on LinkedIn
Join “SYSPRO Users” group on LinkedIn
Subscribe to SYSPRO Blogs

62. Questions and Answers