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5. 5 Customer Responsibility Determine eligibility and license position Choose eligible License Mobility partner Submit License Mobility verification form to Microsoft Sign Mobility Addendum to SPLA Agreement Provide link to mobility form for customer to complete Assist Microsoft in good faith to investigate non- compliance Microsoft Responsibility Certifies partner to offer License Mobility through Software Assurance Confirms customer eligibility to Service Provider customer and partner Provide explanation of denial within 10 days of application receipt

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11. 11 Questions and Answers, III

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13. 13 Use Case #1: Improperly Licensed

14. 14 Use Case #2: Growing Customer

15. 15 Use Case #3: Declining Customer

16. 16 Use Case #4: Additional SKU

17. 17 Use Case #5: Multi-Tenant Lync

18. 18 Use Case #6: O365 E4

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20. 20 License Mobility Program Guide Licensing Website Microsoft.com/SA Service Provider SPLA Addendum Hosting Service Providers LM SharePoint Answerbank List of Approved Mobility Partners List of submitted verification forms Partner facing FAQ Product Use Rights (PUR) License Mobility Verification Form US Form License Mobility Verification Form Guide Services Provider Use Rights (SPUR)

21. 21 Licensing Mobility through Software Assurance As of July 1, 2011, a new Software Assurance benefit called License Mobility through Software Assurance is available to Volume Licensing customers and the authorization process is open to service providers. Contact your Microsoft Services Providers License Agreement (SPLA) reseller or Microsoft account manager for the addendum to the SPLA. To learn more, review the following resources:Microsoft Services Providers License Agreement (SPLA) reseller License Mobility through Software Assurance LAR Resource Kit License Mobility through Software Assurance Program Guide for SPLA Partners License Mobility through Software Assurance FAQ for SPLA Partners License Mobility through Software Assurance Online Tutorial: Licensing Enhancements to Support Cloud Adoption License Mobility through Software Assurance Online Tutorial: Licensing Enhancements to Support Cloud Adoption License Mobility through Software Assurance Partner Training Recording License Mobility through Software Assurance Level 200 Overview License Mobility through Software Assurance Customer FAQ License Mobility through Software Assurance Customer Presentation

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