1. ENROLLMENT BROKER SERVICES
REQUEST FOR PROPOSAL on behalf of the Family and Social Services Administration
INDIANA DEPARTMENT OF ADMINISTRATION

2. GENERAL INFORMATION Attendee Sign-In Sheet
Sign-In Sheet and PowerPoint will be posted on State’s Solicitation Website
INDIANA DEPARTMENT OF ADMINISTRATION

3. RFP QUESTIONS AND ANSWERS
Questions answered verbally today are neither official nor binding and should be submitted in writing if it will affect your proposal response via Attachment H – Question and Answer Response Template.
All questions must be submitted using the Question and Answer Template provided by 3:00 PM Eastern Time on December 10, 2014
Fax:
INDIANA DEPARTMENT OF ADMINISTRATION

4. ACCESSING RFP DOCUMENTS
INDIANA DEPARTMENT OF ADMINISTRATION

5. ACCESSING RFP Documents
INDIANA DEPARTMENT OF ADMINISTRATION

6. INDIANA DEPARTMENT OF ADMINISTRATION

7. KEY RFP DATES
INDIANA DEPARTMENT OF ADMINISTRATION

8. PURPOSE AND SCOPE OF RFP 15-036
The purpose of this RFP is to select a vendor that can satisfy the State’s need for Enrollment Broker Services. It is the intent of FSSA to contract with a vendor that provides quality Enrollment Broker Services.
Enrollment Broker Services
The Contractor shall provide the following Enrollment Broker Services for the State’s Hoosier Healthwise, Healthy Indiana Plan (HIP), and Hoosier Care Connect programs:
Helpline Systems
Educational Materials
Data Entry & Correspondence
Information/Database Systems
Administrative Tasks
Quality Improvement
INDIANA DEPARTMENT OF ADMINISTRATION

9. RFP OUTLINE
INDIANA DEPARTMENT OF ADMINISTRATION

10. BUSINESS PROPOSAL Company Financial Information (Section 2.3.3)
Confidential information must be kept separate from the proposal in both hard and soft copy.
INDIANA DEPARTMENT OF ADMINISTRATION

11. COST PROPOSAL Project Directly on Screen
INDIANA DEPARTMENT OF ADMINISTRATION

12. TECHNICAL PROPOSAL
INDIANA DEPARTMENT OF ADMINISTRATION

13. MINORITY AND WOMEN’S BUSINESS ENTERPRISE
Complete Attachment A, MWBE Form
- Include sub-contractor letters of commitment
Goals for this RFP:
- 8% Minority Business Enterprise
- 8% Women’s Business Enterprise
INDIANA DEPARTMENT OF ADMINISTRATION

14. MINORITY AND WOMEN’S BUSINESS ENTERPRISE
This amount comes from Attachment E.
$$$$$$
INDIANA DEPARTMENT OF ADMINISTRATION

15. INDIANA VETERANS’ BUSINESS ENTERPRISES SUBCONTRACTOR COMMITMENT (ATTACHMENT A1)
Complete Attachment A1, IVBE Form
- Include sub-contractor letters of commitment
Goal for this RFP: 3%
INDIANA DEPARTMENT OF ADMINISTRATION

16. INDIANA VETERANS’ BUSINESS ENTERPRISES SUBCONTRACTOR COMMITMENT (ATTACHMENT A1)
This amount comes from Attachment E
$$$$$$
INDIANA DEPARTMENT OF ADMINISTRATION

17. INDIANA ECONOMIC IMPACT
The State defines FTE as a measurement of an employee's productivity on a specific project or contract.
A FTE of 1 would mean that there is one (1) worker fully engaged on a project; forty (40) hours a week, fifty-two (52) weeks a year. If there are two (2) employees each spending 1/2 of their working time, 20 hours per week, on a project that would also equal 1.
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INDIANA DEPARTMENT OF ADMINISTRATION

18. RFP SCORING AND EVALUATION
INDIANA DEPARTMENT OF ADMINISTRATION

19. QUESTIONS AND ANSWERS
INDIANA DEPARTMENT OF ADMINISTRATION

20. ADDITIONAL INFORMATION IDOA PROCUREMENT LINKS AND NUMBERS
BUYIN (8946) For Vendor Registration Questions
For Inquiries Regarding Substantial Indiana Economic Impact
Link to the developing “one stop shop” for vendor registry with IDOA and Secretary of State.
Secretary of State of Indiana: Can be reached at (317) for registration assistance.
Vendor Handbook: Online version available at
Minority and Women Owned Business Enterprises: for table of IDOA certified MBEs and WBEs. For more WBE’s information
RFP posting and updates: Go to (select “State of Indiana Opportunities” link) Drag through table until you find desired RFP/RFI number on left-hand side
and click the link.
INDIANA DEPARTMENT OF ADMINISTRATION