2. Civic Innovation Shaping Communities for the 21 st Century Florida League of Cities Presented by : Glenda Hood and Shelley Lauten, Partners August 16, 2013

3. 21 st Century Civic Innovation Session Outline: Who’s in Charge? What IS Civic Innovation? How do you organize today’s communities for change?  Successes  Set-Backs Assessing and Applying “Critical Success Factors”

4. Six Steps to Civic Innovation © Involve the Community 4 Build Consensus 3 Perform the Research 21 Define the Problem 6 Monitor Results 5 Develop an Action Agenda

5. Small Group Discussion Groups of 4-5: (15 minutes) (Half the room) Identify one Successful Community Change Initiative to “dissect” Who were the Champions/Leaders? What Steps Were Taken? (BRIEFLY evaluate using the 6 Steps) (Half the room) Identify one Community Change Initiative to “dissect” that experienced a major Set-Back Who were the Champions/Leaders? What Steps Were Taken? (BRIEFLY evaluate using 6 Steps) and why it was not successful

6. Case Study—How could we impact Central Florida’s Economy? Involve the Community 4 Build Consensus 3 Perform the Research 2 1 6 Monitor Results 5 Develop an Action Agenda Define the Problem Six Business Organizations came together: “What can we do to “kickstart” our economy?” “What were the Barriers?” “How can we be creative?”

7. Organizing Committee Initiating Partners

8. Stakeholders defined the problem All Three Sectors: Not just the “owners of the issue”, but a cross-section of Business, Government and Independent Sector Leaders examined barriers to business Involve the Community 4 Build Consensus 3 Perform the Research 2 1 6 Monitor Results 5 Develop an Action Agenda Define the Problem

9. Involve the Community 4 Build Consensus 3 Perform the Research 2 1 6 Monitor Results 5 Develop an Action Agenda Define the Problem Central FL is a region of 7 counties, 86 cities Majority of Businesses are doing business in AT LEAST 4 Counties/multiple cities Permitting was ID’d as key opportunity Research

10. On what could we agree? Involve the Community 4 Build Consensus 3 Perform the Research 2 1 6 Monitor Results 5 Develop an Action Agenda Define the Problem Had to be a Partnership between Business and Governments We Needed a Regional Solution…..

12. A shared vision Involve the Community 4 Build Consensus 3 Perform the Research 2 1 6 Monitor Results 5 Develop an Action Agenda Define the Problem REGIONAL WORK GROUPS Co-Chaired by Business/Government Leaders from different Counties and Cities County Managers and Staff Committed to a Regional Plan

13. Action plans Involve the Community 4 Build Consensus 3 Perform the Research 2 1 6 Monitor Results 5 Develop an Action Agenda Define the Problem Open For Business Video

14. Monitor results Involve the Community 4 Build Consensus 3 Perform the Research 2 1 6 Monitor Results 5 Define the Problem Develop an Action Agenda 7 Counties and 24 Cities launched in December, 2012 5 Additional Cities have joined Managers and Staff continue to meet to share “Best Practices” and seek other ways to work together across the region

15. Simple, right? Involve the Community 4 Build Consensus 3 Perform the Research 21 Define the Problem 6 Monitor Results 5 Develop an Action Agenda

16. Civic Innovation Lessons Learned: Ask: How Will This Be Different? All 3 Sectors must be included early Don’t skip over/rush any of the steps (especially 1 and 3) Partnerships are never easy; always better! Forget about “who gets credit” Relationships matter! The process remains the same, regardless of the civic innovation you’re seeking

17. Other Civic Innovations