1. www.FireInFive.com

2. Trust and Adjust www.FireInFive.com

3. From… www.FireInFive.com WHO IS HEATHER??

4. www.FireInFive.com WHO IS HEATHER?? To…

5. www.FireInFive.com WHO IS HEATHER?? Mom

6. www.FireInFive.com WHO IS HEATHER?? Adventurer

7. www.FireInFive.com WHO IS HEATHER?? Author

8. www.FireInFive.com WHO IS HEATHER?? Relationship Expert

9. www.FireInFive.com Heather is a: Certified DiSC facilitator Author of Find Your Fire and Teams On Fire! Certified Corporate Coach TV and Radio Show Host Business Owner for 18yrs

10. www.FireInFive.com Her Clients Include: Amex AT&T Kravet Fabrics Liberty Bank State Farm Insurance Symbol Technologies United Illuminating Weatherproof

11. Who Are You? www.FireInFive.com

12. Why? 3 hrs week wasted 3 x 100 x 26 = 7,800 More people impacted more wasted resources… www.FireInFive.com

13. Ever have a miscommunication? www.FireInFive.com

14. Discomfort www.FireInFive.com

15. DiSC Understand Self Appreciate Other Styles Adapt to Improve Communication www.FireInFive.com

16. Are You? Outgoing and Direct? Or Reserved and Indirect? www.FireInFive.com

17. Are You? More Competitive and Directing? Or More Talkative and Interactive? www.FireInFive.com

18. Are You? More Accepting and Doing? Or More Assessing and Thinking? www.FireInFive.com

19. How can we use this information? High D’s Need: Brief, direct communication Let them initiate Focus on results Independence

20. www.FireInFive.com How can we use this information? High i’s Need: Friendly interaction To verbalize thoughts and feelings Public recognition for accomplishments Written details

21. www.FireInFive.com How can we use this information? High S’s Need: Relaxed cooperation Consistency and stability Sincere appreciation Their contribution important to overall good

22. www.FireInFive.com How can we use this information? High C’s Need: Clear expectations and deadlines Precision and focus Less socializing Their high standards to be valued

23. Perspective www.FireInFive.com

24. Take Action! www.FireInFive.com “Appreciation is the first step to setting the inner spirit of your team aflame.” Heather Hansen O’Neill

25. Change… www.FireInFive.com

26. My Gift… www.FireInFive.com For YOU…

27. My Gift… www.FireInFive.com Top 10 Leader Questions PM Action Success Plan Team Development Video And More

28. www.FireInFive.com