1. Efficient Transport Chains Presentation at NMC Bodø Conference, Sep. 2nd 2005 by Hans Kristian Haram INTERREG IIIB North Sea Northern Periphery Part of European Shortsea Network

2. Efficient Transport Chains (ETC) Slide 2 Shared Objectives From Highway to Seaway –Shortsea Shipping and Northern Maritime Corridor Increased Shipping Volumes –Lines and Partners We make: Existing Services more Competitive

3. Efficient Transport Chains (ETC) Slide 3 Complex Transport Chains Enquiry Transport user Agent Shipping Line Agent Road Hauler Quote Manifest Payment Terminal

4. Efficient Transport Chains (ETC) Slide 4 Shippers Demand IT

5. Efficient Transport Chains (ETC) Slide 5 5-Year Prediction Integration% of Business Transactions Manual40% XML/EDI50% Web10%

6. Efficient Transport Chains (ETC) Slide 6 Transport Cost TRUCK 0% 100% Pre-Carriage On-Carriage Terminal Sjøfrakt INTERMODAL Ship Bunker Port Pilot

7. Efficient Transport Chains (ETC) Slide 7 Transport Admin TRANSPORT 0% 100% ADMINISTRATION 20-30% Marketing, planning, sales, purchase, booking, instructions, confirmation, invoices, payments etc.

8. Efficient Transport Chains (ETC) Slide 8 Achievements Operational No more Retyping and Errors Shared and Up-to-Date Process Automation Business Better Customer Service Efficent Transport Management Higher Utilization and Margins

9. Efficient Transport Chains (ETC) Slide 9 Liner Best Practice Sales and MarketingBookingPlanningOperationAdmin

10. Efficient Transport Chains (ETC) Slide 10 ETC Process Integration Loading Agent Discharge Agent Line Customer End Customer Receiver Road Haulier Port Terminal Stevedore Port Terminal Stevedore Schedules Request Booking BL/WB Instruction Tracking Notices Invoices

11. Efficient Transport Chains (ETC) Slide 11 Implementation Loading Agent Discharge Agent Line Customer End Customer Receiver Road Haulier Port Terminal Stevedore Port Terminal Stevedore Nor- Cargo Sea-Cargo Bergen Nor- Cargo Sea-Cargo Amsterd. Sea-Cargo VCK

12. Efficient Transport Chains (ETC) Slide 12 Short Sea Guides Port-to-Port Regular Lines Liner Ports www.shortseashipping.no

13. Efficient Transport Chains (ETC) Slide 13 www.shortseashipping.no

14. Efficient Transport Chains (ETC) Slide 14 New Guide Features Transhipments Door-to-Door Guide Enquiries Special Offers New Joint NMC / Short Sea Shipping service available at www.shortseashipping.no

15. Efficient Transport Chains (ETC) Slide 15 Benefits Quick and Easy to: Find Door-to-Door solutions Evaluate alternatives Book transport

16. Efficient Transport Chains (ETC) Slide 16 Door-to-Door Guide From/to address Alternatives Schedules Maps Enquiries

17. Efficient Transport Chains (ETC) Slide 17 Ålesund Borgundveien Munchen

18. Efficient Transport Chains (ETC) Slide 18

19. Efficient Transport Chains (ETC) Slide 19

20. Efficient Transport Chains (ETC) Slide 20

21. Efficient Transport Chains (ETC) Slide 21 Enquiries Choose schedule Make enquiry

22. Efficient Transport Chains (ETC) Slide 22 Reaching Europe www.shortsea.info

23. Efficient Transport Chains (ETC) Slide 23 Short Sea Super Highway Interoperabality Shared standards Efficient ”Pit-Stops” Easy transfer to other Transport Modes

24. Efficient Transport Chains (ETC) Slide 24 Relevant IT Projects REMARCC Dutch Ports Transport XML Norway: Efficient Terminals Norway: VITSAR project

25. Efficient Transport Chains (ETC) Slide 25 Short Sea XML Standard Interface –Schedules –Requests –Quotes –Bookings –Instructions –Port Call –Way Bills –Manifest –Tracking –Invoice Based on Transport XML Short Sea XML

26. Efficient Transport Chains (ETC) Slide 26 NMC II WP D Based on ETC and REMARCC II Antwerpen, Amsterdam Interoperability XML Standards Monitor Technology Technological Development and ICT Tools We will make Short Sea Shipping more Competitive