1. Presentation to ITS Georgia March 25, 2010 Presented by Jon Ringler & David Spinney, Serco Mark Battle & Mike Holt, World Fiber Technologies GDOT ITS Maintenance

2. Introduction & Welcome to our Facility Facility acquired in September 2009 Facility shared by World Fiber and Serco All GDOT ITS Maintenance equipment and materials stored at facility Warehouse = 38,500 SF Conference room, break room and offices World Fiber, Serco staff introductions

3. Keynote Speakers Representative Jon Burns –Residence: Newington, GA –Occupation: Agribusiness –Committees:  Agriculture & Consumer Affairs  Appropriations  Game, Fish & Parks – Secretary  Special Rules – Chairman  Transportation Representative Jay Roberts –Residence: Ocilla, GA –Occupation: Farmer –Committees:  Appropriations  Transportation - Chairman

4. Contract Overview

7. Network Operations Center (NOC) What the NOC does –Responsibilities across all aspects of the NaviGAtor ITS Maintenance Project  Routine Maintenance  Replacement (CMS, VDS/PDS, CCTV)  Preventive Maintenance –Monitoring of the NaviGAtor ITS Infrastructure –Receive & perform Triage for incidents created within M 3 –Dispatch Work Orders –Asset Management –Validation of all work performed to GDOT Operational Standards –Coordination with GDOT ITS PM & Quality Assurance Team

8. NOC – Device Maintenance Work Flow Serco

9. The Tools we use – System Pay for Performance Systems Ethernet Serial Monitoring& Maintenance Management ( M 3 ) System CCTV CMS VDS PDS RDS RMS Hub Native Device Mgmt Software WATTS,TACTICS, … SolarWinds Network Mgmt SW Event Log Server Read-only query of Log dbase TSS Log Server Read-only query of Log dbase Maximo Enterprise Asset Mgmt System Nagios

10. The Tools we use – Work Orders

11. The Tools we use – KPIs / Dashboards

12. Device Replacement ITS Devices to be replaced: –41 CMS (LED, Walk-in, Full Matrix [5 color], Type B) –CMS Structures (quantity dependent on inspection) –199 CCTV Systems, Type B (dome type):  Camera  Mounting arm/hardware  Cabling from camera to cabinet  Surge suppressors –585 Video Detection Systems  VDS camera  VDS cable  VDS system processor

13. Device Replacement Replacement schedule/strategy –CMS  Night work due to lane closure requirement  All CMS replaced within one year –CCTV  All CCTV replaced within one year –VDS/PDS  All VDS/PDS replaced within one year

14. Device Maintenance Minor repairs as needed Preventive maintenance –CCTV  Clean/vacuum cabinet, replace filters  Check cables/connectors  Check thermostat/fan/heater/light  Check incoming voltage  Visual inspection  Pest control  Verify video and control

15. Device Maintenance Preventive maintenance (continued) –VDS/PDS/RDS  Clean/vacuum cabinet, replace filters  Check cables/connectors  Check thermostat/fan/heater/light  Check incoming voltage  Visual inspection  Pest control  Verify video/data quality

16. Device Maintenance Preventive maintenance (continued) –Ramp Meters  Clean/vacuum cabinet, replace filters  Check cables/connectors  Check thermostat/fan/heater/light  Check incoming voltage  Visual inspection  Pest control  Verify detector operation/quality  Check alignment of signal heads and advance warning flashers  Wash signs and signal heads, if needed

17. Device Maintenance Preventive maintenance (continued) –CMS  Clean/vacuum cabinet, replace filters  Check cables/connectors  Check thermostat/fan/heater/light  Check incoming voltage  Visual inspection  Pest control  Replaced failed LED pixels  Perform diagnostic tests

18. Device Maintenance Preventive maintenance (continued) –Hubs  Site maintenance (pest control, vegetation, fence/gate/lock)  Building exterior (weatherproofing, sweeping, sealant, paint)  Building interior (vacuum, dust, mop, visual inspection)  Building mechanical (HVAC, alarms, security camera)  Power system (surge protection, disconnect, panel, cables)  Communications (conduits, cables, terminators, labels)  Electronics (equipment mounts, access points, dust)

19. Maintenance Equipment

25. Products selected for Replacement Phase Changeable Message Signs –Daktronics  Full Matrix Monochrome  Full Matrix Color –LEDstar  Full Matrix Monochrome Closed Circuit Television (CCTV) –Videolarm [Utilicom Supply Associates, LLC] Video Detection System (VDS) –Traficon [Control Technologies]

26. Contract Team Members

27. Vendor Display Booths

28. Close Special Presentation to ITS Georgia