1. Development of Information Systems

2. “Design is a funny word. Some people think design means how it looks. But of course, if you dig deeper, it's really how it works.” - Steve Jobs

3. The Nightmare  Status of IT projects Source: The Standish Group (1996-2013)

4. The Nightmare (Contd.)  Overruns Source: The Standish Group (2013)

5. The Nightmare (Contd.)  Comparison between small vs Large projects Source: The Standish Group (2013) Large (more than $10M in labor content) Small (less than $1M in labor content)

6. Why?

7. Uniqueness of Information Systems  Information system is similar to software, i.e. it is very different from other engineering products  Abstractness  Unpredictability  Requirements  Involvements of users  Etc

8. Information System Projects are Different How the customer explained it How the project leader understood it How the analyst designed it How the programmer wrote it How the business consultant described it How the project was documented What operation was installed How the customer was billed How it was supported How the customer really needed Source: http://www.projectcartoon.com/

9. System Development Life Cycle Information Systems Development Source: Systems Development Life-Cycle Policy, U.S. House of Representatives (1999) Project Definition User Requirements Definition System Requirements Definition Analysis and Design System Build/Prototype/Pilot Implementation and Training Sustainment Project Management Planning & Organization Acquisition & Implementation Delivery & Support Monitoring

10. Challenging Issues  Customers  Technology  Development process  Budget  Time  Functions  Quality  Security  Etc.

12. Factors of Success in Small Projects  Executives support  User involvement  Optimization  Skilled resources  Project management expertise  Agile process  Clear business objectives Source: The Standish Group (2013)

13. Information System Project Development Game: A Logistics and Supply Chain Version

14. Acknowledgement  This game is inspired by a workshop by Dr.Suradet Jitprapaikulsarn, Naresuan University

15. Background & Goal  You are to simulate an information system development project by building a “house”  The company with the highest fund at the end of the workshop wins

16. Instruction  Form 4 groups  Name your company’s team and appoint each member’s position  Please note that the customer will only talk to the project manager  Each company starts with 5,000,000 Kaak  Each company can take a maximum loan of 10,000,000 Kaak from the bank  The interest rate is 10%

17. Expected Product  Suitable for an area of 20 cm x 20 cm  Number of rooms, floors, decorations, etc are based on user requirement  The customer has a budget of 25,000,000 Kaak  The customer will pay in a proportional ratio of completed requirements

18. Equipments  All equipments are non-refundable  Please return all equipments after the game finished Equipments (ea.)Price (Kaak) Corrugated Plastic Board (30 x 40 cm)1,000,000 Scissor500,000 Cutter1,000,000 Chopsticks500,000 Tape500,000

19. Time Limitation  The project needs to be completed in 4 months  Each 20 minutes real-time represents 1 game- month

20. Caution  The customer does not have much knowledge about a house  Do not use game equipments to harm your colleagues, your teachers or yourselves

21. Summary of Information  The company with the most money at the end of the game wins  The customer only talks to the project manager  Financial  Company budget 5,000,000 Kaak  Maximum loan 10,000,000 Kaak  Bank interest rate 10%  Target  Build a house for 20 x 20 cm vacant area  The customer can afford 25,000,000 Kaak  Equipments  Future board 1,000,000 Kaak  Scissor 500,000 Kaak  Cutter 1,000,000 Kaak  Tape 500,000 Kaak  Chopsticks 500,000 Kaak  Time limitation  4 months (80 minutes real-time)