1. Business Health-Check : SME
Today’s business has many similarities of a Human Body
Assembly of various processes – Each Business Process is like an important body part
For every trouble, there is a specialist

2. Business Health-Check : SME
Human Body Symptoms
Business Body Symptoms
Fever
Losing Orders
Restlessness
Over Stock , Full warehouses
Pain – Headache
Creditors - Growing
Unbalanced – Positions
Credits / Liquidity crisis
Emergency – call /Hospitalization
Bankruptcy / Sell – Off / Close down
Who can help? Who is the doctor for a business?

3. Business Health-Check : SME
Answer is : Auditors
Audits as known to us are;
Statutory and Management
External or Internal
MIS – Where do I stand – is a Health-Check report
Yearly / Qtrly or Monthly Financial Statements indicating Profits, Expenditure Quantum and most important the status of Cash and Bank
Statutory Compliance review – Taxes due v/s paid date, amount

4. Business Health-Check : SME
What is a standard checklist to assess a normal business?
Overall working of a unit
Stock audit
Debtors collection
Purchase – order, receive, consume, pay
Provisions – tax / interest / charges / commission
MIS / Account closing- Half-yearly /Qtrly review
Fund utilization – CC / Current / FD / BG
Cash transactions
Branches’ / other units’ expense checking

5. Business Health-Check : SME
System Audit – Preventing Identity Theft \ Hacking
Do not respond to unsolicited (spam) .
Do not click on links contained within an unsolicited .
Be cautious of claiming to contain pictures in attached files, as the files may contain viruses. Only open attachments from known senders. Virus scan all attachments.
Avoid filling out forms contained in messages that ask for personal information.
Always compare the link in the to the link you are actually directed to and determine if they match and will lead you to a legitimate site.
There are legitimate mystery/secret shopper programs available. Research the legitimacy on companies hiring mystery shoppers. Legitimate companies will not charge an application fee and will accept applications online.
No legitimate mystery/secret shopper program will send payment in advance and ask the employee to send a portion of it back

6. Business Health-Check : SME
Balancing Act or
Undecided – where to go
What should be the priority first?
Have a complete checkup done by internal auditors – departmentally or by an external firm
Identify the activities which can be implemented easily – just do them through your staff, departmentally
There will be a few activities for which your staff will require training – again we are available AND
For a few, unmanageable actions ?

7. Business Health-Check : SME
For the few, unmanageable actions –
Take whatever help required from specialist
Many times business go through such phase that an expert’s presence, participation for a “Limited Period” (unless it’s like Diabetes or BP), is necessary

8. Business Health-Check : SME
So. ….
When is your business getting checked ?