1. National Health Service Planners Forum What’s new up north: Queensland Health service planning 7-8 April 2011 Colleen Jen Acting Executive Director Policy, Planning and Asset Services Health Planning and Infrastructure Division

2. Overview Preliminary evaluations New service planning guidelines Statewide Health Service Plan Clinical Services Capability Framework v3.0 Service planning benchmarks

3. Priority Service Planning Projects 2010 six priority projects includes 18 service plans and preliminary infrastructure plans areas of focus: high growth areas: Caboolture, Logan and Beaudesert, Hervey Bay and Maryborough, and Ipswich Hospitals Rural and Remote Infrastructure Renewal (12 sites) Statewide Mental Health

4. Whole-of-Government approach Health service planning

5. Strategic Assessment of Service Requirement Purpose: Provides information to the agency CEO to assist in making an informed decision on whether to initiate a project to meet an identified service need Facilitate a considered response to an identified service need, and clear articulation of the outcome sought

6. Strategic Assessment of Service Requirement Process: Define the need to be addressed and outcome sought, and identify its contribution to government priorities and outcomes Scope the outcome sought Identify potential solutions to achieve the outcome Develop a detailed plan and budget for next step i.e. Preliminary Evaluation

7. Preliminary Evaluation Purpose: Evaluate options Determine project priority and affordability Clearly identify the decision to progress the project to a business case Determine the preferred project approach i.e. traditional delivery or PPP

8. Preliminary Evaluation Process: Confirm the outcome sought Define the options to be evaluated Conduct a preliminary evaluation of the costs, risks and benefits of the options Determine project approach Develop a detailed plan and budget for progressing to the next stage i.e. business case

9. Preliminary Evaluation Outcome: Five projects completed in 2010 and one in early 2011 Two projects have progressed to CBRC submission

10. Health Service Planning guidelines Planning guidelines and templates support consistency and rigour in health planning processes.

11. Guide to Health Service Planning new supplements Recently developed supplements: Implementation and review Priority setting

12. Implementation Supplement Includes: implementation, monitoring, evaluation and review relevant governance embedding implementation and review processes by integrating into operational planning links with related enabling, support and other health plans developing an implementation plan (with template and worksheets) elements of successful change management

13. Implementation Supplement Includes: practical aspects of project management for implementing health service plans (including roles and responsibilities and resource, risk and communication management) what should be monitored, how and by whom role of stakeholders in monitoring, evaluation and review types and methods of evaluation and importance of development during planning and initiation at beginning of implementation reporting – levels, timeframes and content review – at least three yearly, responsibility of custodian Currently being piloted with Pathology Services statewide plan.

14. Priority Setting Supplement Outlines priority setting process designed to: improve the quality and consistency of decision-making relating to planning support a strategic approach to planning and resource allocation enhance fairness in priority setting processes optimise the allocation of planning resources in Queensland Health.

15. Priority Setting Supplement Includes : preliminary considerations (goals, objectives and timeframes involved) principles priority setting methods (employing Queensland Government Initiative Assessment methodology) selecting and tailoring criteria to current context, issues steps in process for accountable priority setting recommendations for strategies to support effective implementation

16. Queensland Health Services Plan 2011-2026 The Plan: is designed to guide the development and delivery of public sector health services in Queensland up to 2026 replaces the existing Queensland Statewide Health Services Plan 2007-2012 aligns with Queensland Health's and Queensland Government’s strategic directions to guide Corporate Divisions and Health Service Districts on service delivery reforms and the short, medium and long-term strategies to support their implementation outlines key objectives, strategies and service models to enable Queensland health to meet future demand including requirements for sustainable workforce, infrastructure, and information reform details timeframes, responsibilities and resourcing requirements to successfully implement the strategies.

17. Clinical Services Capability Framework (CSCF) Outlines a coordinated approach to minimum safety requirements for public and licensed private health facilities in Queensland Provides a standard set of capability requirements for most health services Provides consistent language for health care providers and planners

18. Clinical Services Capability Framework (CSCF) Version 2.0Version 3.0 Introduction sectionFundamentals of the Framework underpinning document Five levels (primary, 1, 2, 3 and superspecialty) Six levels (1-6) 18 service capability profiles27 service modules Three new adult modules (mental health, perioperative and cardiac services) Children’s information incorporated into adult capability profiles Preamble to children’s services and seven children-specific modules

19. Clinical Services Capability Framework (CSCF) Released 4 March 2011 Available on the Quensland Health website: http://www.health.qld.gov.au/cscf/ http://www.health.qld.gov.au/cscf/

20. Service planning benchmarks Designed to provide service planners, clinicians and managers with common agreement on methodologies to be used in determining service requirements. Endorsed benchmarks will be applied in all future service planning projects ensuring a progression towards benchmark goals across Queensland Health.

21. Service planning benchmarks Currently endorsed benchmarks: Neonatal Intensive Care and Special Care Nursery Adult Intensive Care Mental Health Inpatient Services Adult Medical and Surgical Beds Overnight, Same Day and Bed Alternatives Adult Rehabilitation Beds Adult Renal Dialysis Palliative Care Beds Adult Cardiac (Coronary) Care beds Adult Endoscopy Services Adult Emergency Department Treatment Spaces and Short Stay Beds Delivery Suite Rooms and Beds used in Maternity Services Medical Imaging Services

22. Service planning benchmarks Benchmarks under development: Adult Cancer Services - Inpatient and Ambulatory Cancer Services - Positron Emission Tomography (PET) and Linear Accelerator Provision Adult Interventional Cardiac Care Beds and Cardiac Catheter Laboratories Paediatrics Adult Operating Theatre Suites Benchmarks to be developed: Neonatal Intensive Care and Special Care Nursery Specialist Outpatients Community Health Pathology Services Pharmacy Services Nuclear Medicine Services Interventional Radiology Services Anaesthetic Services