1. What Works in Behaviour Change? Scottish Government, Edinburgh, 28 June 2010 Long-term and robust shifts in understanding and practice: the need for deliberation Stewart Russell Institute for the Study of Science, Technology & Innovation University of Edinburgh stewart.russell@ed.ac.uk

2. What Works in Behaviour Change? Scottish Government, Edinburgh, 28 June 2010 Moving to a cultural and sociotechnical perspective shared values and meanings routines, habits, traditions, expectations, standards conditions of practice and choice interactions (at limited points) with technological systems

3. What Works in Behaviour Change? Scottish Government, Edinburgh, 28 June 2010 providing better mechanisms for consultation developing understanding situating responses deliberation understanding public responses

4. What Works in Behaviour Change? Scottish Government, Edinburgh, 28 June 2010 Sydney Water WA Water SOPA S Russell

5. What Works in Behaviour Change? Scottish Government, Edinburgh, 28 June 2010 S Russell Primary treatment: aeration and sludge processing YUCK!

6. What Works in Behaviour Change? Scottish Government, Edinburgh, 28 June 2010

7. What Works in Behaviour Change? Scottish Government, Edinburgh, 28 June 2010 blogtoowoomba.com Toowoomba QLD Tourism Queensland ABC FP Manners & JA Dowson

8. What Works in Behaviour Change? Scottish Government, Edinburgh, 28 June 2010 Discussion groups 2 x 2 hour sessions second meeting –presentation in response to agenda from first meeting –questions and discussion –reflection on process first meeting –knowledge of schemes & issues –discussion –questions raised & information required

9. What Works in Behaviour Change? Scottish Government, Edinburgh, 28 June 2010 Observations on views and process level of knowledge keenness to learn and question range of questions and issues views: consolidations, shifts, nuances, qualifications reassessments of applications ability to deal with information and arguments framing and criteria

10. What Works in Behaviour Change? Scottish Government, Edinburgh, 28 June 2010 Requests – information on technics and issues water recycling treatment and distribution processes potential contaminants and associated health hazards social and environmental costs and benefits institutional structure and responsibilities economics of the scheme and of water recycling in general regulatory regime for water quality and safety experience of other schemes and in other countries comparisons with levels of risk in other systems and activities alternative means of achieving water management goals

11. What Works in Behaviour Change? Scottish Government, Edinburgh, 28 June 2010 Requests – guidance on thinking about information and arguments limitations, uncertainties, controversies in assessment of health and environmental impacts different criteria for judging safety; assumptions involved in risk comparisons or risk-benefit trade-offs way quantitative information is framed and presented; different methods of valuing externalities ethical and political issues in judging alternative courses of action influence of organisational structures and responsibilities, regulatory instruments trustworthiness of organisations interests behind particular viewpoints, possible biases in information

12. What Works in Behaviour Change? Scottish Government, Edinburgh, 28 June 2010 Long-term and robust shifts in understanding and practice: the need for deliberation Stewart Russell Institute for the Study of Science, Technology & Innovation University of Edinburgh stewart.russell@ed.ac.uk