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2. Department of Homeland Security The USCG Auxiliary has chosen Everbridge as it’s rapid notification service for both emergency and non-emergency communications. January 31, 2012 2

3. Department of Homeland Security Everbridge is the leading provider of Emergency Notification Systems (ENS). Everbridge is used by many schools, fire departments, and federal, state and local government agencies, including the Departments of Defense and Homeland Security. January 31, 2012 3

4. Department of Homeland Security Everbridge is a tool to allow Auxiliary leadership to rapidly and easily reach members for both routine and emergency communications. We can use it for: Standard notices (meetings, reminders, etc.) Emergency notices regarding major incidents Personnel Accountability after major incidents January 31, 2012 4

5. Department of Homeland Security To easily send important messages to either all or selected groups of 5NR Auxiliarists. To quickly send emergency messages to ALL 5NR Auxiliarists. To account for and deploy members in the aftermath of major incidents. January 31, 2012 5

6. Department of Homeland Security Previously, the Auxiliary’s emergency communications were hindered by time- consuming, manual one-by-one calling trees. Our diverse membership required an additional method of reaching Auxiliarists in emergency situations. Individual preferences must be recognized and accommodated. January 31, 2012 6

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9. Most common. Simply delivers the message. With or without confirmation. Regular Delivers message and asks for feedback. Polling Message requests participation. After sufficient confirmations, the system automatically informs others that the quota has been reached. Quota January 31, 2012 9

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11. Department of Homeland Security Let’s define: Your contact methods can be via email and/or telephone. Your contact information is your actual email address or phone numbers. Your contact methods are chosen in Everbridge. Your contact information is updated in AUXDATA. January 31, 2012 11

12. Department of Homeland Security You can limit the contact information Everbridge gets from AUXDATA, but you can’t change it or add to it in Everbridge. Currently, our contact methods are: Email Home Phone Cell Phone Which methods are the most effective? January 31, 2012 15% 50% 35% 12

13. Department of Homeland Security You have the option of choosing your contact methods, their priority and whether or not to receive emergency and/or non-emergency messages. Simply have your Flotilla Commander arrange to make any changes for you. Or, you may decide to accept the defaults and make no changes at all. Its your choice. January 31, 2012 13

14. Department of Homeland Security You can change the order, or delete any contact method in Everbridge. Homes with more than one Auxiliarist may wish to opt out of Everbridge for all contact methods for the duplicate member(s). This will limit unnecessary, redundant contacts. If your business number is answered by a machine, or an attendant who might not know who the message is for, you may wish to have that contact method deleted. January 31, 2012 14

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16. Department of Homeland Security  When receiving an Everbridge phone message, always wait until the voice says “Goodbye”.  Confirming receipt (if prompted) will halt further contact attempts.  You can override your Contact Paths (or even choose not to be contacted at all.)  Your FC can handle Everbridge changes for you. January 31, 2012 16

17. Department of Homeland Security January 31, 2012 If we can’t contact you, we can’t alert you as to the emergency. 17

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32. Department of Homeland Security Remember, all contact information in Everbridge comes from the Auxiliary’s information system, AUXDATA. See your FSO-IS if you need to update your contact information in AUXDATA, just as you always have. January 31, 2012 32

33. Department of Homeland Security Unless you choose to change it, the order is: 1.Email 2.Home phone 3.Cell phone However, the system is so fast, the order might not matter. We try to space them about 3 minutes apart. January 31, 2012 33

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