1. Welcome to Dudley Borough Healthcare Forum Tuesday 3 rd December 2013

2. Urgent Care Consultation  From 1 st October 2013 through to 24 th December 2013  CCG Board will make a decision in January taking your views into account  Looking for your views on how urgent care should work locally  Over 1000+ surveys received  Spoken with 800+ people

3. Urgent Care Consultation Further drop in sessions:  Thursday 12 th December – 12noon to 2pm @ Dudley Council plus  Thurs 12 th December - 6.30pm to 8pm @ Stourbridge Town Hall  Tuesday 17 th December - 6.30pm to 8pm @ Dudley College

4. Urgent Care Consultation Still time to have your say  Conversation on twitter: @dudleyccg #urgentcaredudley  Facebook: www.facebook.com/dudleyccgwww.facebook.com/dudleyccg  Visit the website: www.dudleyccg.nhs.ukwww.dudleyccg.nhs.uk  Fill in a survey and return in the freepost envelope  Ring us on 01384 321297

6. Patient Participation Groups  30/49 practices have a PPG  10 practices setting up a PPG  4 development sessions have been facilitated  We have a Patient Opportunity Panel (POPs) – made up of 1 or 2 representatives from each PPG  5 th December is POP/PPG event with practice staff & CCG Board

7. Choose Well  Unwell and not sure where to go – look at our Choose Well guide  Range of local NHS services available – it doesn’t have to be A&E  You will also be able to download the free Choose Well app for iPhones and Androids for information about the nearest GP, walk-in centre, dentist, pharmacy, and A&E department wherever you are in Dudley from the 20th December 2013.  For more information go to www.dudleyccg.nhs.uk/choose-well/ www.dudleyccg.nhs.uk/choose-well/

8. COMING SOON from Friday 20 th December 2013 www.dudleyccg.nhs.uk/choose-well/ @DudleyCCG www.facebook.com/dudleyccg