2. www.svsu.edu/careers About Me Parents Essexville, MI

3. My “Criminal Justice” Experience www.svsu.edu/careers Michigan Army National Guard 1997-2002 United States Navy Reserve 2008-Present

4. Who is your competition? www.svsu.edu/careers

5. Winning Résumés www.svsu.edu/careers

6. What is the purpose of a resume? www.svsu.edu/careers

7. What will you bring to the organization? Do you have the skills necessary to do the work? Do you have the experience that the organization desires? Value Proposition www.svsu.edu/careers

8. Layout Primer Eyes tracing Down From left to right Use of bold Use of italics White space Clear headings No large text blocks Use of bullets www.svsu.edu/careers

9. Name and Contact Information Objective Education Relevant (Fieldwork) Experience Work Experience Community Involvement & Accomplishments References Standard Resume Headers www.svsu.edu/careers

10. Susan Student 7400 Bay Road University Center, MI 48710 (989) 222-2222 (Cell) (989) 555-5555 (Home) careers@svsu.edu *cell only is appropriate Name and Contact Information www.svsu.edu/careers

12. Objective/Personal Summary Be sure that it is customized specifically for each job that you are applying for “To apply my exceptional interpersonal, creative and teamwork skills as a police officer.”  Too Vague Study the Job Description to see what qualities they are looking for and accentuate those aspects of your professional capabilities www.svsu.edu/careers

13. Objective/Personal Summary “To apply my exceptional leadership, interpersonal, and teamwork skills as a court services liaison with the Underground Railroad.” Being very specific in an objective statement is helpful when resumes go into a CENTRALIZED HR office with DECENTRALIZED hiring managers www.svsu.edu/careers

14. It’s not always required. If you use one, make it count. Objective www.svsu.edu/careers

15. What is most important? Standard format Bachelor of Arts in Criminal Justice Anticipated: May 2015 Saginaw Valley State University, University Center, MI Minor: Political Science President’s List: Eight semesters Deans’ List: Fall 2008, Winter 2009 GPA: 3.55 Education www.svsu.edu/careers

16. Importance of Effective Bullet Statements  “A picture is worth 1,000 words”  Paint a picture in the employer’s mind  Statements should be clear, concise and detailed  “Presented to a group of students” vs. “Presented to a group of 35 college freshmen” www.svsu.edu/careers

17. Three Levels of Bullet Statements  Level One Lists duties, tasks and responsibilities  Helped customers  Stocked shelves  Used cash register  Cleaned store  Dealt with students  Not very impressive  Tasks implied by the title  Add no value to résumé www.svsu.edu/careers

18. It is our recommendation that you do not use Level One bullet statements at any time on your résumé. www.svsu.edu/careers

19. Three Levels of Bullet Statements  Level Two  Explain how or in what way you perform level one tasks exceptionally well  Additional duties that you initiated?  Assisted customers in a warm and friendly manner  Stocked shelves during down times to ensure a professional environment  Processed financial transactions through the cash register in a fast and efficient manner  Cleaned store to maintain an appealing atmosphere to enhance customer satisfaction www.svsu.edu/careers

20. While it is acceptable to use Level Two bullet statements from time to time, you will not want to rely on these to earn you an interview. www.svsu.edu/careers

21. Three Levels of Bullet Statements  Level Three  Describe accomplishments and achievements  Increase something good or decrease something bad?  Employers want individuals who will make a difference  Earned Associate of the Month honors for outstanding service in June 2012  Created effective displays which increased monthly sales by 200% in a two-month period www.svsu.edu/careers

22. Bullet Statements for Criminal Justice  Speak the language of your profession  Managed team of 9 police officers and supervisors that investigated police officer misconduct  Observed through internship a multi-agency task force to reduce violent crime through the service of outstanding arrest warrants in the Saginaw City area  Promoted from intern within six months of service following acquisition of excellent in law enforcement duties  Responded to alarms, fires or other immediate threats to life or property at the Corporate Headquarters with 5,000 employees and over 25,000 square feet of land www.svsu.edu/careers

23. What is most important? Use previous experiences that are relevant to the position you are applying for: Acceptable format: Security / Loss Prevention Co-op Aug. 2011 – May 2013 The Dow Chemical Company, Midland, MI Monitored over 40 camera screens covering over 25,000 square ft. of property from the command center Responsible for facilitating a safe corporate environment by working the front gate, registering guests and verifying identify for over 700 persons per 8-hour shift What kind of position could I consider this “relevant” for? Relevant Course work can also be listed in this section Related Experience www.svsu.edu/careers

24. Work Experience Match skill sets with new position Example: Crew Member May 2010 – April 2013 McDonald’s Restaurant, Bay City, MI Prepared 500 orders during the daily lunch hour Effectively dealt with stressful situations in a team environment www.svsu.edu/careers

25. Highlight appropriate accomplishments Example: HONORS / AWARDS / ACTIVITIES Volunteer, Big Brothers / Big Sisters of MidlandMay 2006 – Present * Received ultimate brother award by successfully logging over 1,000 hours of volunteer service, assisting four youths who all went on to attend college Member, SVSU Criminal Justice SocietySept. 2008 – Present * Served as treasurer for an on-campus organization of over 50 members and $10,000 in resources Recipient, SVSU Award for Excellence Scholarship Aug. 2007 – May 2008 Other Activities www.svsu.edu/careers

26. Resumes – Two pages max (“old school” philosophers still say 1 page) CVs – Longer, more elaborate, used in higher education and graduate school Use the additional space with purpose Accomplishments / Achievements Do NOT include “tasks” that don’t add value Resumes vs. CVs www.svsu.edu/careers

27. Ask permission!! Choose wisely Keep your references informed of your job search Dr. Someone Who-knowsyouwell, Professor Department of Criminal Justice Saginaw Valley State University 308 Wickes Hall 7400 Bay Road University Center, MI 48710 (989) 964-4000 (Office) swhoknou@svsu.edu References www.svsu.edu/careers

28. Will be read after résumé Emphasize characteristics that are supported in résumé Keep it short and simple Cover Letters www.svsu.edu/careers

29. Pay attention to length requirements Grammar/Syntax must be perfect Does not summarize resume or write in generalities (ie “I learned the value of hard work) Avoid the “fluff” Do tell your personal story Do demonstrate a passion for the field AND a desire to contribute http://owl.english.purdue.edu/owl/resource/642/01/ Graduate School Essays www.svsu.edu/careers

30. Review, review, review! Career Services 964-4954 Appointments with staff for review SVSU Writing Center Faculty members Guidelines and Tutorials available: http://www.svsu.edu/careers Last words on documents… www.svsu.edu/careers

31. Top quality résumé & cover letter Use a professional voicemail message and email address What’s on your FACEBOOK? Reply promptly to messages from potential employers Networking! Are you on LinkedIn? Earning the Interview www.svsu.edu/careers

32. Boston Marathon bombing victim Halloween costume makes Michigan woman target on social media A photograph posted to Alicia Lynch's Twitter account, @SomeSkankinMI, shows the Michigan woman wearing an SVSU race shirt with fake scars on her legs. The photograph has gained national attention and led to death threats following the costume tweet. http://www.mlive.com/news/saginaw/inde x.ssf/2013/11/boston_marathon_bombing _victim.html Manage your online presence

33. Common Dress Code Mistakes Don’t be THAT person! MEN suits that don’t fit properly and are wrinkled mismatched socks mismatched belt and shoes facial hair that is not trimmed or shaven properly inappropriate ties strong scented cologne WOMEN skirts that are too short strong scented perfume too much make-up no hosiery with skirts lack of hygiene improper jewelry large, mismatched purse www.svsu.edu/careers

34. Research the organization Internet – how do they present themselves? Contact HR for company packet Assess culture through current employees Prepare copies of résumé Select or purchase proper attire Develop sample questions and answers Videotape practice interview Preparation before the Interview www.svsu.edu/careers

35. Firm handshake Eye contact Posture and grace Do not sit until offered a seat Greet everyone you meet with a smile, introduction & handshake Treat everyone as though they are a decision maker General Rules of Ettiquette www.svsu.edu/careers

36. Step 1: Introductory State First impressions are made Building a rapport Step 2: Review your qualifications 30 Second Pitch Focus on your strengths & skills Use your research and establish that you are a good fit in their culture Give concise and thorough responses Interview Process www.svsu.edu/careers

37. Step 3: Matching Will you fit in the corporate culture Are you coach-able Do you have the passion and drive to be successful in the position Interviewer may explain job in detail Step 4: Conclusion Ask questions and discuss selection timeline Collect business cards for writing thank you notes Interview Process www.svsu.edu/careers

38. Types of Interview Questions www.svsu.edu/careers 1.Traditional 2.Behavioral 3.Situational 4.Experiential

39.  Common interview questions  “Tell us a little bit about yourself.”  “Where do you see yourself in five years?”  “If you were a type of salad dressing, what one would you be?”  Describe yourself with 30 second pitch  Clear, concise and thorough  Describe thought process when necessary Traditional Questions www.svsu.edu/careers

40.  Question about something that happened  Past actions are predictors of future behavior  “Describe a time when you had to work in a team environment.”  “Tell me about a time you had to deal with a co-worker who didn’t complete their ‘fair share’ of the workload  Be specific: “A time” is one event Behavioral Interviewing www.svsu.edu/careers

41.  Hypothetical circumstances  Predictor about how you would handle an event if it actually happened  “What would you do if you had a dispute with a co- worker?”  “How would you handle a client who is upset with the organization?”  Tell a story of anecdote if one is available Situational Interviewing www.svsu.edu/careers

42. Experiential Interviewing  Experience with a certain task  “Have you ever completed tax audits?”  “What type of experience do you have managing clients?”  “Have you ever completed a marketing plan?”  Be thorough and specific  Elaborate upon the depth of your experience www.svsu.edu/careers

43. Situation Briefly provide a broad description of the background where your example is taking place Task Share more details about the problem, challenge, or task that you needed to address Action Describe several possible courses of action and explain why the one you chose was best. Give details that illustrate what you were like in action Result Analyze the outcome of your action and the resolution of the situation. Indicate whether or not you would follow the same course in the future S.T.A.R Approach www.svsu.edu/careers

44. Interact with the entire panel  Make direct eye contact with the individual asking the question  Begin by directly responding to the interviewer  Make eye contact with remaining panel members as you answer  Finish response with initial interviewer Steps for Managing an Interview www.svsu.edu/careers

45. Resources available from Career Services Resume and cover letter building and critiques Online Tutorials Resume, Cover Letter, Interviewing, Job Search Strategies Mock interviews and interview coaching Network development Career fairs on campus exclusively for SVSU students to network with potential employers Internship/Co-op advising Job search strategies Developing personal brand On-campus student employment www.svsu.edu/careers

46. Cardinal Career Network www.svsu.edu/careers

47. Cardinal Career Network Activity Summary (17 JUN 12 – 05 MAY 13) Total Employers3,489 (+33%) New Employers*574 Total Contacts5,937 (+15%) New Contacts*1,156 Total External Jobs Posted*4,298 (+39%) Unique Student/Alumni Logins*7,035 (+14%) Total External Job Views*256,774 www.svsu.edu/careers

48. 2012-2013 Jobs by Position Type FrequencyPercent Career/Degreed 0-5 yrs experience1,93745.1% Career/Degreed 5+ yrs experience1,12726.2% Co-op1553.6% Full Time2,53358.9% Internship / Externship3568.3% On-Campus Student Employment2485.8% Part Time93221.7% Seasonal / Temporary2365.5% Volunteer360.8% *Jobs posted between 6/17/12-5/6/13 #Unique jobs posted = 4,298 www.svsu.edu/careers

49. Login at http://www.svsu.edu/careershttp://www.svsu.edu/careers Cardinal Job Postings Recruited / posted exclusively for SVSU NACElink Extended Job Search National Association of Colleges & Employers Create Job Search Agents Personalize resumes/cover letters for positions that accept them in CCN Cardinal Career Network Tips www.svsu.edu/careers

50. My Advice Take MATH! Keep an open mind Follow your passions Connect with Career Services wherever you go Get involved Student life, co-op/internship, faculty advising It’s OK to be worried and even a little scared Manage your online presence (Facebook/LinkedIn) Have FUN! www.svsu.edu/careers

51. T H A N K Y O U mmajor@svsu.edu 989.964.7130 www.svsu.edu/careers 51