1. An Overview of Microsoft Business Solutions - Great Plains - Great Plains Standard

2. Microsoft Business Solutions – Great Plains Product Overview Welcome! Carey Campbell - CFO, USA Computer Systems

3. Microsoft Business Solutions – Great Plains Product Overview Agenda Great Plains Target Market Great Plains Customer Profile Connected Business Solutions Great Plains Positioning Services Testimonials Call to action

4. Microsoft Business Solutions – Great Plains Product Overview Presentation Objectives  Identify common business issues  Discover how Microsoft ® Business Solutions can help improve your business success  Introduce you to Microsoft ® Business Solutions – Great Plains

5. Microsoft Business Solutions – Great Plains Product Overview Targeting Underserved and Fragmented Markets Small Business $2.1B Worldwide # Entities Midmarket $7.5B Worldwide # Entities Corporate $9.1B Worldwide # Entities Enterprise $X.XB Worldwide # EntitiesUnderserved TCO too high Underserved Narrow footprint Fragmented No clear leader Business Solutions Market Upper End of Target Market Served Microsoft Strategic ISV Partnerships

6. Microsoft Business Solutions – Great Plains Product Overview If you are a business focused on growth … With $5 and $500 million (US) in annual revenue With around 25 – 2000+ employees that operate in a distributed computing, multi-national and/or multi-site environment With employees who want to be able to personalize and use their software without hassle Have goals of: Maintaining high employee productivity and excellent customer satisfaction Eliminating duplication of effort and redundant systems Accessing key information for reporting and decision making Streamlining integration to other new and legacy systems Maximizing ROI and improve contribution to organizational profitability … Great Plains can help

7. Microsoft Business Solutions – Great Plains Product Overview Connecting Customers Empowering Employees Integrating Business Partners An Interconnected Business Solution Analytics EnterpriseResourceManagement Supply Chain Management CustomerRelationshipManagement Solution Categories: Financials, Human Resources, Payroll, Professional Services Automation Solution Categories: Analysis and Reporting, Forecasting, Budgeting Solution Categories: Marketing, Management, Sales Force Automation INDUSTRY Solution Categories: Inventory, Sales Orders, Purchasing, Retail Management, Manufacturing, Warehouse Management

8. Microsoft Business Solutions – Great Plains Product Overview ROIInformed AgileConnected Experience a lower total cost of ownership Services that increase your efficiency Streamlined Implementation Easy to use Access information from any location at any time. Leverage analytic tools you already know Empower employees to make Informed, timely decisions Integrate global operations across the enterprise Streamline workflow Efficiently plan, coordinate and execute Improve profitability while increasing customer satisfaction Achieve inherent, system-wide integration Connect with customer and partners Scalable and customizable Great Plains provides integrated solutions for financials, business analytics, e-commerce, distribution, supply chain, manufacturing, project accounting, field service, CRM, and human resources/payroll. Personalized account management and self-support services empower users to fully utilize Great Plains with a low total cost of ownership. How can Great Plains benefit you?

9. Microsoft Business Solutions – Great Plains Product Overview Great Plains Standard New price point for companies having limited number of users with less complex needs 1 - 10 users (1 st user free) MSDE, *Pervasive.SQL, *c-tree databases 2GB Database limit Pricing Starting at $4,500 USD Users priced at $750 USD (1 st user free) *Available until December 31, 2003

10. Microsoft Business Solutions – Great Plains Product Overview Known For Remarkable Service Customer Experience Outstanding services that enable customers to realize their full potential. Consulting, Training and Support Collaboration between Microsoft Business Solutions and Partners gives customers the best of both worlds

11. Microsoft Business Solutions – Great Plains Product Overview Thousands of Customers Worldwide Everton Football Club Peet’s Coffee & Tea Cinnabon Bakeries Shell Oil-Sulfur Division AmeriKing Alpha Industries Bayer Corporation Salvation Army Franklin Quest Co. Computelec Freedom Communications, Inc. Allegheny Health Choices, Inc. Black Entertainment Television NFL Players Association Performance Contracting Group Ochsner Clinic Bartlett Nuclear, Inc. Hoechst Celanese NY Yankees Oshawa Public Utilities MB Technologies Girl Scouts of America Multiple Sclerosis Society Honeywell Norris Communications Corp. London Drugs Adidas (UK) Ltd. Winnebago Industries, Inc. Stahl’s Union Energy Boston Symphony Orchestra BUY.com CitiCorp Texaco Tyco International Team Rahal Harpo Productions (Oprah Winfrey) American Heart Association ehobbies.com Vodafone Meissner Porzellan Valliant Credit Suisse Christian Dior Hershey MP3.com

12. Microsoft Business Solutions – Great Plains Product Overview Return on Information: Huntingdon Life Sciences, Inc. MBS Great Plains – Financials, Distribution, Fixed Asset Management, Bank Reconciliation, FRx Reporting Business Goals: Reduce the time needed to generate key reports Be able to customize invoices Reduce complexity of business solution Reduce cost of maintaining software Technology Impact: Difficult financial statements produced 2 days faster than before Decision making improved among managers utilizing FRx reports Utilization of Microsoft Business Solution Services keeps system up and running

13. Microsoft Business Solutions – Great Plains Product Overview To enable people and businesses throughout the world to realize their full potential

14. Microsoft Business Solutions – Great Plains Product Overview Moving Forward Engage with a Partner USA Computer Systems 169 Bar Harbor Rd Trenton, ME 04605 800-306-2750 Email: usainfo@usacomputersystems.comusainfo@usacomputersystems.com www.usacomputersystems.com Learn more about Microsoft Great Plains http://www.microsoft.com/businesssolutionswww.microsoft.com/businesssolutions http://www.microsoft.com/greatplainswww.microsoft.com/greatplains http://www.greatplains.com/customersource (requires authentication) Email: mgpinfo@microsoft.commgpinfo@microsoft.com

15. Microsoft Business Solutions – Great Plains Product Overview Thank You

16. Microsoft Business Solutions – Great Plains Product Overview © 2002 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.