1. Cultural Competency & Recovery Ramiro (Ray) Guevara Director NAMI Support Technical Assistance and Resource (STAR) Center 2107 Wilson Blvd #300 Arlington VA 22201 ramiro@consumerstar.orgramiro@consumerstar.org or ramiro@nami.orgramiro@nami.org 703-516-7996

2. Individual Sensitivity Do I reflect on my own personal cultural background? I continue to Learn about other cultures? I am aware of cultural factors that may influence the recovery journey for consumers/survivors of diverse ethnically and racially underserved cultures?

3. Individual Sensitivity I am flexible, adaptive and will initiate changes, which will better meet the recovery needs of consumers of diverse cultures. Personhood : Do I recognize that a part of practicing “Personhood” is taking someone’s cultural preference beliefs and values into consideration when presenting recovery values to them.

4. Organizational Cultural Competence Is cultural competence included in the mission statement policies and procedures of my organization ? Do I have a cultural competence oversight committee for my organization to oversee efforts? Does my organization support the allocation of resources in CC efforts?

5. Organization Cultural Competence Are there resources in place to support initial and ongoing training for personnel to develop cultural competence? Are there fiscal resources available to support translation and interpretation services?

6. Organization Cultural Competence Pictures, posters, printed materials reflect the culture and ethnic backgrounds of all consumers/survivors in my community? When identifying needs of consumers from racially and ethnically underserved populations consumers and community leaders from these communities are utilized. Are you marketing what you offer through appropriate cultural outlets? (e.g. newspapers, community fliers, churches, etc.)