1. Collaboration Demo Script featuring Jabber, Outlook integration, WebEx, CMR and Video
Cliff John
Collaboration PDM

2. Agenda Demo Requirements Demo Script – At A Glance and Walkthrough
Best Practices for Cloud Collaboration Meeting Room Demos
Additional Resources

3. Understanding WebEx / CMR Demo Requirements
WebEx Collaboration Meeting Room Account
Telepresence Video Endpoint (EX, MX, DX) registered to CUCM or a VCS on intranet and a mobile device with Jabber registered via Collaboration EDGE
Reflector App or appropriate dongle to share your mobile device on projector
WebEx Client at Customer Site, or shared remotely over Video
Someone to support the various methods of participating in a Collaboration meeting

4. Demo Script
Start from Mobile device and share your screen to show the Jabber client.
Show the consistency of the look and feel of the mobile and PC/MAC client
Show connection to Call Manager and Voic – do this if you can from a non-cisco wireless connection to demo the ease of the Collaboration Edge feature
Talk about the ease of retrieving voic through the Jabber client – even when on the road and not connected to the corporate network VPN
Show the Buddy list and show it is consistent with the PC/MAC client
IM with a Demo partner and escalate the IM to a call – great time to show Jabber/Telepresence integration by connecting to a far end DX/EX or Room video system.

5. Demo Script
Go to Tablet and share your screen to show the Jabber client.
Show the consistency of the look and feel of the mobile and PC/MAC client – same as the other mobile client
Show the Buddy list and show it is consistent with the PC/MAC client
IM with a Demo partner and escalate the WebEx call from Jabber client. Have your demo partner join the WebEx from their desktop. Show ease of connectivity and intuitive use. Close.
Basically showing same app, different device. Same Look, Same Fell, Same intuitive use and design

6. Demo Script Go to your PC/MAC
Bring up Jabber client and show the same look feel. No questions about what to press to do something all the same commands and same icons.
Show the drop down Telephone selector in bottom left hand corner – and show your ability to use the PC or the Desktop phone to launch calls
Show ability to dial via phone number or URI – Make SIP video connection to your demo partner
Open Outlook and go to from your Demo partner.
Show presence from Outlook – explain we use the same hooks that Lync does as they are OPEN standards. We can do all that Lync can and more
Hover over name and show Jabber capabilities without having to go back to Jabber
Click on chat and let it take you to the Jabber Chat window
Chat with Demo partner
Talk about the screen sharing capability in Jabber – and explain this is for 1-1 interactions.
ADD a person to your chat and have a three way chat (requires another participant – possibly in the room)
If Demoing WebEx Only, go to next page – If Demoing CMR, go to slide 9

7. Demo Script - WebEx WebEx on iPad From Jabber, click on the WebEx icon
Opens Instant WebEx meeting and invites the participants you are chatting with.
Go to Outlook and show that you were sent an with the meeting information to forward to others if you wish
Go to WebEx meeting
Turn on your cameras
Show ability to show video in whole screen and full screen
Have room participants join from their mobile devices
Demo new in-meeting features in WebEx T29.8 Release:
Consistent user interface
Dial in hints for 1st time users / memorize telephone audio sources
Resizable viewport (Liquid Layout) for video and content
Ability to multitask and take notes
Content zoom for spreadsheets/PPT
Participant Icons for what device they are joining on
Join via mobile on iPad and explain content share via cloud, whiteboard
Show content and video on Tablet and Phone – and resizing capability
WebEx on iPad

8. Demo Script At A Glance – UI Enhancements & Video
Show Video full screen
Lock CMR room for addl. security
New dial-in hints & frequently used numbers
Liquid Layout (resize video and content independantly)
Consolidated roster & mute control – WebEx, TP, Jabber, Lync

9. Demo Script - CMR
Type in your CMR address into the IM chat window Dial into CMR bridge and share your desktop over video
Start at landing page in browser:
Explain connection options: Browser (shortened link), Video, Mobile and Lync URIs
Click to Join WebEx meeting
Demo new in-meeting features in WebEx T29.8 Release:
Consistent user interface
Dial in hints for 1st time users / memorize telephone audio sources
Resizable viewport (Liquid Layout) for video and content
Ability to multitask and take notes
Content zoom for spreadsheets/PPT

10. Demo Script At A Glance – CMR Portal Page
Customizable Room Lobby
Persistent Room – Static Web Link
Video URI for Jabber & Telepresence – single click to join
Local Audio Dial In Numbers

11. Demo Script At A Glance – UI Enhancements & Video
Lock CMR room for addl. security
New dial-in hints & frequently used numbers
Liquid Layout (resize video and content independently)
Consolidated roster & mute control – WebEx, TP, Jabber, Lync

12. Demo Script At A Glance – Content View
Content Zoom (focus on spreadsheets & PPT)
Content embedded inside window so you can see other apps
Ability to present from WebEx, Telepresence, Jabber or Lync

13. Demo Script
Add a Telepresence endpoint into meeting (preferably a separate endpoint)
Walk through consolidated roster for WebEx, mobile and Telepresence users
Join via mobile on iPad and explain content share via cloud, whiteboard
Explain room control experience – start via TP, mute video endpoints, recording, lock CMR
Optional:
Demonstrate two way content sharing over Telepresence w/ dual stream
Demonstrate flexible endpoint layouts using touchpad (or dial *2 from soft client)
Demonstrate Microsoft Lync Edge dial in support from customer site using URI

14. Best Practices for CMR Demos
Focus on landing page experience – joining from multiple types of devices
Emphasize ease of use of persistent vanity URLs – move towards more casual use cases w/ standing meetings & lock room
Emphasize on eliminating collaboration islands w/ interop – tie in customer existing investments of non-Cisco technologies (Microsoft, Polycom, LifeSize, ShoreTel)
Emphasize sizing and scaling requirements with move to cloud – no need for customer to size bridge ports with shift to user based model

15. Best Practices for CMR Demos
Emphasize ability to focus on video only experience w/ Full Screen view and Video View (continuous presence)
Emphasize WebEx mobile client capabilities – full content sharing from Dropbox, Google Drive, local device content, as well as pointer tools
Emphasize ability to focus on content specific view with new zoom tools and ability to multitask without going full screen
Use auto dial script or web into your endpoint to bring in remote Telepresence room and desk systems if its not possible to be in front of one
Lync SIP URI format is different: (Lync 2010/2013 Edge server required with Federation – not available at FCS)

16. Additional Resources Cisco Cloud CMR Product Page:
Product Manager Contacts, TDM decks, battle card, promotions
1=0
Cisco Cloud CMR At A Glance
Set up and customize your ACE WebEx CMR portal (where available)