1. How can I get more information?  There are 3 ways to get more information on the selected data refresh:  The home pages of the following applications:  https://ic.n3cn.org https://ic.n3cn.org  https://portal.n3cn.org https://portal.n3cn.org  https://ph.n3cn.org https://ph.n3cn.org  The IC Update website – https://share.n3cn.org/icupdate/https://share.n3cn.org/icupdate/  The hover language over each field in Provider Portal and PHARMACeHOME 1

2. Links on the Home Page  For a complete listing of the IC Reports that are current or historical, go to:  Practice level standard reports - NCTracks Conversion Impact contains a listing of all practice reports and which contain current vs historical data Practice level standard reports - NCTracks Conversion Impact  This link is on the IC Update website and at the bottom of home page for each IC application – IC, Provider Portal and PHARMACeHOME

3. Links on the landing page -  There is a link directly to the IC Update page when you log in to the IC:

4. Other Resources  In each CCNC network, please contact the following people  Network Administrative Managers (NAMs)  CMIS Site Administrators (CMIS SAs)  QI Directors

5. How can I identify the refreshed data?  The IC Update page contains a lot of information to identify the refreshed data:  Review the home page of the IC, Provider Portal and PHARMACeHOME  Go to: https://share.n3cn.org/icupdate/https://share.n3cn.org/icupdate/  Review the Frequently Asked Questions  See Screen shots for each IC Application - Provider Portal and PHARMACeHOME data refreshProvider Portal and PHARMACeHOME data refresh  See the IC Reports link here - Practice level standard reports - NCTracks Conversion Impact contains a listing of all practice reports and which contain current vs historical dataPractice level standard reports - NCTracks Conversion Impact

6. How do I provide feedback for missing data?  Start by contacting your Network Administrative Manager (NAM), CMIS site administrator or QI Director  See the IC Update page on how to submit a secure Feedback Request to the CCNC Central Office