1. Information Technology Services Division of Technology Information and Learning Support CRICOS No.00213J University Software Licensing Consortium Mark Noonan Software Licensing - Birds of a Feather SPUSC 2008

2. Information Technology Services CRICOS No 00213J SPUSC 2004 to 2008 Why am I here? Where it started! You are not alone! Need input! The answer is always NO to the question you don’t ask!

3. Information Technology Services CRICOS No 00213J Licensing Workshop Who R U? Why R U here? Give me the name of a software package!

4. Information Technology Services CRICOS No 00213J Australia Aust Catholic Aust National Bond CQU Charles Darwin Charles Sturt Curtin Deakin Edith Cowan Flinders Griffith UWA UWS James Cook La Trobe Macquarie Monash Murdoch QUT RMIT Southern Cross Swinburne Adelaide Ballarat Sunshine Coast Wollongong Canberra Melbourne New England New South Wales Newcastle Notre Dame Australia UQ UniSA USQ Sydney Tasmania UTS Victoria

5. Information Technology Services CRICOS No 00213J But seriously!!! 2008 Educause Top 10 IT Issues listed at No. 3 Funding IT Educause Review – Dec 2004 –showed that 56.2% of US Unis were considering joining consortia or sharing purchases. –detailed how software licensing was moving to subscription based payments from the usual perpetual licensing option.

6. Information Technology Services CRICOS No 00213J Software Purchasing Centralised Discounts through increased volume. Allows strategic planning Improved control and management and reduce financial and legal risks. Reduces time spent on choosing products and vendors. Develops an expert team Decentralised Software acquired from multiple vendors by various business units is difficult to accurately track. Risk of inadequate consultation and lack of needs assessment. Failure to use existing licences. Increased costs through additional staff resources required.

7. Information Technology Services CRICOS No 00213J Asset Management You can’t manage what you don’t know you have!!! Do you need a Software Asset Register??? Software Media Management Contract Register Licence Details Discovery and deployment tools and processes.

8. Information Technology Services CRICOS No 00213J The Acronym Challenge CAL SQL DSL ITIL MOE SOA CD DVD CMDB SOE TARDIS SAR MSLE

9. Information Technology Services CRICOS No 00213J Software Collaboration Talk, talk, talk…..action? (Linden, 2002) …there is far more talk about collaboration than actual collaboration.

10. Information Technology Services CRICOS No 00213J Collaboration Advantages A forum of people all doing similar unique jobs. Sharing the workload, discussing the problems, providing new initiatives and ideas and cutting costs. Building negotiating power and strength through volume and consolidation. Size doesn’t matter Same deal for everybody

11. Information Technology Services CRICOS No 00213J Future of Collaboration Agreements that are suitable for University environments. Combined purchasing power for better discounts and benefits. Collaboration website of software contracts and shareable resources. A coordinated national purchasing schedule and negotiating team. The ability to interactively meet in real time to discuss issues, opportunities and make group decisions.

12. Information Technology Services CRICOS No 00213J Collaboration Summary There needs be a shared goal, product or service. The goal must be unachievable alone. The right people must be involved and committed. There needs to be a driving force, a champion of the cause. Be prepared for hard work and it does cost.

13. Information Technology Services CRICOS No 00213J The PAST Remember when we just bought software? It came in a box with manuals, media and sat on a shelf. Not very green! But it was easy to prove you owned it.

14. Information Technology Services CRICOS No 00213J Resellers Now The latest brochure pack from a reseller wanted me to buy: Technology Assessment Services including –Enterprise systems, Lifecycle, Mobility, Security and Storage Licence Assessment Service –Ensure licence compliancy –Discovery and reconciliation Software Asset Management – Reduce costs through increased utilization – how could I resist?? Licence Reconciliation Service eCommerce via online purchasing

15. Information Technology Services CRICOS No 00213J And there’s more! SAM Integration Framework which integrates procurement data, inventory data, distribution technologies, end-user requests and workflow. Helps reclaim and reallocate licences. When did our job get so complex??? MSLE (Managed Software Lifecycle Environment) combines SAM with IT service management to achieve software infrastructure management focussing on, software performance through incident management and software changes through controlled software deployment….. And there is more!!!

16. Information Technology Services CRICOS No 00213J ISO/IEC 19770-1,2 & 3 Asset management comes of age. 1.Describes an integrated set of requirements as a starting point for SAM programs. 2.Describes a standard that specifies the structure of software identification tags. 3.Will describe a standard to specify the structure of software entitlement tags. These will provide identifying information about software licensing rights. You need an ISO 19770 Primer!

17. Information Technology Services CRICOS No 00213J Top 5 Issues Name the vendors Name the problems –Mobile devices –Work/life balance –Home and personal use –Software as a Service USLC has a website and a mailing list.

18. Information Technology Services CRICOS No 00213J The End?