1. Presented by Lydia Nolan, Broker Realtor Listing Your Home ___________________ Date: _____________ tng© 2011. All rights reserved. The Nolan Group 

2.  Our Company Established in 1981 Worked throughout the California areas Locally owned and operated in Chino Hills Neighborhood knowledge and market expertise Serving all areas and property types  Benefit: Full-service company with real estate experience and real concern for our clients.  Nolan Group  Standards of Practice We embody our commitment to the highest standard of service to clients Ethical standards for the conduct of business  Benefit: You can be assured of a premium level of service, integrity and ethics when buying or selling your home through The Nolan Group 

3.  From our Family to Your Family  The Nolan Group office at your service Virtual office accessible anywhere in California Committed brokerage in real time  Benefit: Our family culture encourages in- house referrals and team work  Benefit: You are able to access a qualified Nolan Group agent who comes from your region  Benefit: You can stop by the Nolan Group office online:  www.nolan-realtors.com, receive full relay information to your personal agent, and complete support and knowledge to facilitate your transaction. www.nolan-realtors.com

4.  The Nolan Group Working to raise awareness in multiple charity options through establishing a foundation, therefore, A portion of every sales commission goes to our Foundation to help these charities (ask us about this) Providing assistance to non-profit agencies in areas we want to partner with  Benefit: Building a future for homeless, low-income, and less than functional families changed by misfortune  Community Service Day Since 2004, we dedicate a day of work to neighborhood improvement projects, which Gives back to communities where we live and work  Benefit: Improving our neighborhoods gives us all a better national community

5.  Is there a best time to market your home? Yes, when you’re ready! Although Spring does see an up- tick each year in pending sales, a large supply of new homes often outpaces the number of buyers, which can soften prices Let’s discuss current market conditions and your personal goals to help us establish the right time for you  Benefit: The Nolan Group  can help you position your home so that it stands out in the market and sells quickly

6.  Multiple Listing Service (MLS) One of the most important and effective tools to get your home sold Accurate, detailed and timely data input is essential We will ensure your listing is entered properly, giving you the advantage  Real Estate Websites Your property will also be listed on Nolan- Realtors.com and other sites like Yahoo, Facebook, etc. And we have access to exclusive tools that can keep your home posted consistently near the top of the list on craigslist.  Benefit: Vital information about your home will be available to the largest pool of buyers

7.  Nolan-Realtors.com has: Online collaboration with your Nolan Group agent On average 1.4 million monthly visits Information about every MLS listing available in your area Enhanced search capabilities and image viewer RSS feeds of new listings that match your search criteria Open House search Featured “Showcase” homes on homepage  Benefit: Reach potential buyers and get your home sold quickly with detailed information and photos on Nolan- Realtors.com, and Nolan- group.Listingbook.com

8. Another way to get your home sold quickly is through detailed information and pictures on our office website. Our office website has: Online collaboration with me when you create your own account on nolan-group.listingbook.com On average 475,000 property listings Information about every MLS listing available in your area Enhanced search capabilities and image viewer A “save your favorite” feature RSS feeds of new listings that match your search criteria Open House search Our office’s featured “Showcase” homes on homepage Share tools for email and social media Discover Your Neighborhood page, for users to search local information Benefit: Reach potential buyers and get your home sold quickly with detailed information and photos. www.nolan-realtors.com

9. Nolan-group.listingbook.com When you visit our website, the most current real estate listing information available is within your reach. Sign up for your own nolan- group.listingbook.com account Create multiple saved searches and favorite listings Receive automatic emails Collaborate with me directly on the site My website also offers: Information about every MLS listing available in your area Easy around-the-clock access to my featured listings Buying and selling tips My contact information and professional profile The Windermere blog and Windermere Foundation blog Benefit: Have your listing featured on my website to help sell your home more quickly, and work with me directly on the site to find the home of your dreams

10.  We use a state-of-the-art keybox system Allows access to members in good standing Controls access times Immediately tracks agents as they show the home  Benefit: Safe, secure and tracked access to your home

11.  You only get one chance to make a first impression 95% or more of a seller’s marketing efforts take place online Photographs make the difference We display professional, quality photography. Notice difference in professional(upper) vs. homemade (lower) camera shots.  Benefit: Your home will get more views and be more appealing to buyers

12.  Selling your property means the careful orchestration of advertising, marketing and public relations Getting buyers to your home and impressing them is our number one goal We use only the finest high-resolution print quality materials Over the years, our signage has become synonymous with quality listings

13.  Seeing is believing 45%* of buyers use open houses as an information source when looking for a home Open houses create a “buzz” in your neighborhood  Benefit: We create traffic to enhance your home’s exposure to real buyers   *National Association of REALTORS ® 2010 Profile of Home Buyers & Sellers

14. Allows immediate exposure to local brokers and their buyers Provides immediate feedback from local professionals  Benefit: Brokers opens provide real life, accurate exposure to the brokers before they show your home to buyers

15.  Our job is to guide you through the complex closing process with ease and awareness Proven systems and follow-up Timely updates communicated to you Extensive coordination between all closing service providers  Benefit: Timely closing of the sale of your home

16.  Prior to listing your home: Order a preliminary title report from a reputable title company Review the report for: o Unforeseen liens or judgments o Boundary disputes o Unresolved title issues o Restrictions, easements, ▪ CC&Rs  Benefit: Discovering issues sooner, rather than later, can save your transaction!

17.  Home inspections are very important and we’ll need to consider: Pre-inspection options Budgeting 1-2% of sales price for potential repairs How not to be offended when unknown problems are discovered Negotiating for fair and appropriate solutions Finding reputable contractors  Benefit: Realistic recommendations and solutions from Windermere

18.  We will discuss whether proper inspections are warranted prior to marketing your home Your buyer will want to know if your septic and well are fully operational and free of defects and code violations  Benefit: Having all of this information can save time during sales negotiations

19.  We keep in touch to keep you informed Weekly updates by phone or email to communicate our progress Bi-weekly written reports to give you an update on the market and agent feedback 45 day analysis to re-evaluate where we’ve been and how we proceed  Benefit: Knowing the current market conditions will help you make the right decisions about marketing strategies for your home

20.  About me  I have been a Realtor since 1981. I have had some easy and wonderful, and some not so wonderful, complicated transactions, but always I have enjoyed the people I represented in either selling their home, finding their dream home, or helping them invest in real estate properties.  Throughout my career I have obtained education that only complimented my profession, such as a Bachelor’s Degree in English, a Master’s Degree in Education, and a Teaching Credential in English.  All of these educational pursuits, along with my professional experience has helped me to present my work better, communicate to clients better, and to officiate on proper procedures better.  Much more so when I became a broker, everything I have ever done was to make me a better informed person, but my integrity and ethics have been with me since birth. When you hire me, you can believe I will be your support, your communicator, and negotiator. With all your hopes and concerns in a real estate transaction.... I am here for you. As our moto says: We’ll get you there!