1. Department of Highway Safety and Motor Vehicles Driver Privacy Protection Act

2. Objectives By the end of this training you will:  Know what steps to take when personal information is requested and cannot be released  Know the categories of information covered by DPPA  Know how to identify forms, letters or materials in your work setting that contain personal information  Know the most common circumstances under which information can be released  Know procedures for redacting confidential information  Know how to describe to customers how to opt out or opt back in to DPPA coverage

3. The Driver Privacy Protection Act (DPPA) is a Federal Act, adopted in Florida law which prohibits the release of personal information obtained by the department in connection with a motor vehicle or driver license function must not be disclosed. Introduction

4.  DHSMV Policy 9.02  DHSMV Policy 9.03  DHSMV Policy 9.04  Section 119.0712(2), Florida Statutes  DPPA Law, 18 U.S.C. 2721-2725 Authority

5. Congress enacted the Driver’s Privacy Protection Act (18 U.S.C. 2721-2725) in 1994 after the murder of Rebecca Schaeffer. Her assailant had gotten her address from a California DMV employee. Why DPPA?

6. Personal information contained in a record pertaining to a motor vehicle and driver licenses. What information is covered by DPPA?

7.  Photograph;  Social Security number;  Driver identification (Dl/ID) number;  Name;  Address (but not 5-digit zip code);  Telephone number;  Medical or Disability information;  Emergency contact information. What information is covered?

8. Materials in your work setting that may contain personal information: *Driving Records *Registrations *Forms *Letters *Emails *Notes What contains personal information ?

9. What DPPA does not Cover?  Vehicular crashes or accidents; Driving Violations; Driver’s status, including:  *Revocations  *Suspensions  *Citations

10. * Government Agencies * Attorneys * Private investigators * Automobile manufacturers doing recalls * Researchers * Insurance Companies. * A person or agency to whom the customer has written permission; * Towing Companies * Businesses verifying information for employment Purposes; * Companies need information about their commercial driver. There are 15 Exemptions

11.  Steps to take when personal information is requested but cannot be released:  Agency must state the basis for the exemption, Including the statutory citation. Additionally, when asked, the agency must state in writing the reason for concluding the record is exempt. What if the request is not permitted?

12. Personal information is automatically blocked by the department.

13.  Opt Out: * Fill out form HSMV 96104; * Mail the complete form to DHSMV. Department of Highway Safety and Motor Vehicle Requests for Disclosure 2900 Apalachee Parkway, Room B231, MS 91 Tallahassee, Florida 32399 How to opt out of DPPA Coverage?

14.  Opt in: * Fill out form HSMV 96104; * Mail the completed form to DHSMV. Department of Highway Safety and Motor Vehicle Requests for Disclosure 2900 Apalachee Parkway, Room B231, MS 91 Tallahassee, Florida 32399 How to opt back in to DPPA Coverage?

15.  Using a black marker to black out the protected data  Printing certain forms without the protected information  Using software (e.g.: Word, Acrobat) to black out protected information in an electronic copy. Procedures for redacting confidential information

16. Questions? Maureen Johnson, Chief Deborah Todd, Program Manager Bureau of Records Bureau of Records Division of Motorist Services Division of Motorist Services (850) 617-2702 (850) 617-2702 maureenjohnson@flhsmv.gov deborahtodd@flhsmv.gov maureenjohnson@flhsmv.govdeborahtodd@flhsmv.gov