2. Communicating in Recovery Pre-Course Work

3. Pre-course work Welcome! The pre-course work will take about 45 minutes. You will need:  A copy of the guide - use your hard copy - or open the PDF on the right side of this website  Take notes in your book, or on note paper, and bring to the workshop

4. Pre-course work Welcome!  There are four activities in the pre-course work

5. Objectives This course aims to:  Raise awareness of recovery and different recovery audiences  Enable you to communicate more effectively post-emergency  Familiarise you with the Communicating in Recovery guide  Help you apply a range of different communications skills to your recovery work  Build your confidence in this subject area  Build your recovery contacts and provide opportunities to network  Provide practical tips to take back to your workplace (compile a take-away list of things to follow up or reflect on)

6. Pre-course work Section 1  Read pages 12 – 15  An introduction to recovery communications

7. Pre-course work Section 1  Now you have some general information  The guide is based on three rules  Read pages 16 – 17

8. Recovery Communications Page 16 -17

9. Principles of Recovery Communications Page 18-19

10. Pre-course work Section 2  Read pages 18 – 19, Principles of Communicating in Recovery  Choose three principles which stand out for you as most important or relevant

11. Pre-course work Section 3  Watch the video of Marysville residents Watch the video of Marysville residents  Choose one thing that stands out for you in the video, particularly around how the disaster affected their ability to receive information

12. Pre-course work Section 3  Read pages 20 – 22  This explores the psychological and physical challenges you may face when communicating after emergencies

13. Pre-course work Section 4 Read page 28 about building a feedback loop  Here are four images  You need to answer two questions about each image: 1. What might their needs or priorities be at this time? 2. What might you need to consider before communicating with them?

14. Pre-course work Section 4 Image 1  What might his needs or priorities be at this time?  What might you need to consider before communicating with him?

15. Pre-course work Section 4 Image 2  What might their needs or priorities be at this time?  What might you need to consider before communicating with them?

16. Pre-course work Section 4 Image 3  What might their needs or priorities be at this time?  What might you need to consider before communicating with them?

17. Pre-course work Section 4 Image 4  What might their needs or priorities be at this time?  What might you need to consider before communicating with them?

18. Summary  That concludes the pre-course work  Let’s recap! Conclusion

19. Summary Introduction to recovery communications (pages 12 – 15)  Access to quality information can have a profound effect on the resilience and recovery of people Section 1 Three rules to recovery communications (pages 16 – 17)  Remember - relevant, clear and targeted

20. Summary Principles of Communicating in Recovery (pages 18 – 19)  Which three principles are most relevant to your work? Section 2 Section 3 Psychological impacts (video + pages 20 – 22)  Write down two examples of the effects of the disaster

21. Summary Building feedback loops (page 28)  You have seen four images  You have answered two questions for each image Section 4

22. Thank you! If you have further questions, please contact the Red Cross representative in your state. See you at the workshop!