1. Daniel Curran & Emma Peagam

2. Ice Breaker The SU Your role Structure Who you will work with Communication Reporting problems Chairing meetings Scenarios

3. 1. Understand your role and responsibilities 2. Feel confident to attend and chair SSC meetings 3. Lead on improvements for fellow student’s learning experience

4. Desert Island One piece of music One book One luxury item (No boats or planes…)

5.  Run By elected students  Many events and activities  Welfare and advice  ULet Housing  Student Media  Sports Club  Societies Facebook.com/SURHULsu.rhul.ac.uk@SURHUL

6.  What do you think the key tasks are and what skills are good for them?

7.  Accurate  Depersonalised  Balanced  Constructive

8. Students Course Reps Department Reps Faculty Reps President Education & Campaigns Emma Peagam Academic Affairs Officer Chris Wall Student Staff Committee Academic Board & other Uni Committees Department Forums Academic Affairs Forums

9.  Department Rep  Faculty Rep  Academic Affairs Officer (Student Executive)  Sabbatical

10.  Course  College  Union STUDENT/STAFF LIAISON COMMITTEE DEPARTMENTAL BOARD EDUCATION COUNCIL FACULTY ADMINISTRATORS STUDENTS’ UNION STAFF STUDENTS ACADEMIC STAFF SU EXCUTIVE & SABBATICAL OFFICERS OTHER COURSE REPS

11. Communicating with your department  Be diplomatic  Always keep a record of your correspondence  Always remember you are representing students  Try to solve problems at the lowest level Communicating with your fellow Classmates  Ask for 5 mins in lecture  Facebook  Face to Face  Emails  Surveys/Polls

12.  SSC meetings  Key contact staff  Lecturers  Central services

13.  Resources available  How realistic  Innovation  Ask around

14.  What to do Before/During/After  3 per year  Chairing  Agenda

15. Department of Modern Languages, Literatures and Cultures Student Staff Committee Meeting  Absences/Apologies  Matters Arising  Review of Academic Year 2012/13 (Document 1 Attached)  Proposed Modern Languages Course Restructure (Document 2 Attached)  Change to College Exam Schedule. Department Feedback. (Document 3 Attached)  Staff-Student Behavioural Agreement  Student Feedback  A.O.B.

16. Discuss the following your Groups  What is a good meeting?  What rules could you follow?

17. Get into groups and discuss your scenario Think of what can be done in each case

18.  A Student comes to you and tells you that they are depressed as a result of moving away from home  A Student tells you they are finding it difficult budgeting and is worried they may have to quit their course if this doesn’t change  A student with mobility problems wants to know what support the University offers  A Student has told you they are having problems with their old landlord who refuses to return their deposits without a justified reason  A student ask you if there is a group or society for the course they are on

19.  Union Advice Centre (SU upstairs)  Financial Advice service (Founder’s West 150)  ULet Housing service (SU upstairs)  Disability and Dyslexia support (Founder's West 151)  Medical care & Advice (Founder’s East 1 st floor)  Counselling (Founder’s West 17)

20. Training Holloway Passport Course Rep awards Practical Experience New skills & Networks Career Development Certificate Increased Confidence Social events

21.  Education Council ◦ 18 th November 6pm ◦ 24 th February 6pm ◦ 19 th May 6pm  General Meetings this term ◦ 11 th November ◦ 2 nd December

22. 1. Understand your role and responsibilities 2. Feel confident to attend and chair SSC meetings 3. Lead on improvements for fellow student’s learning experience

24. Think of what we can do for you Future training/support? Website and what on it? Resources to provide?

25.  Daniel Curran – Representation & Engagement Coordinator  Daniel.Curran@su.rhul.ac.uk Daniel.Curran@su.rhul.ac.uk  Emma Peagam – President Education & Campaign  Emma.Peagam@su.rhul.ac.uk Emma.Peagam@su.rhul.ac.uk  Chris Wall – Academic Affairs Officer  AcademicAffairs@su.rhul.ac.uk AcademicAffairs@su.rhul.ac.uk