1. Homelessness Prevention Programs

2.  RAPID REHOUSING Referral: Shelters/DV Shelters Assessment Identify Landlord Provide short-term rental assistance Connect with local community services Program expired December 2012

3. Services provided include:  Education on landlord/tenant rights and responsibilities;  Life skills workshops on issues such as parenting and money management;  Assistance procuring food and furniture;  Securing mental health and substance abuse treatment Program expired December 2012

4.  Program for chronically homeless single adults with mental health or co- occurring disorders.  Strengths-based approach toward independent living and housing stability.  Community outreach and interagency collaboration with other Access programs to provide customer assistance.

5.  Negotiate leases  Provide crisis intervention  Help with benefits (DSS, Health Mental/Physical, fuel assistance, food assistance)  Extensive work with housing authority and landlords

6.  Support for every customer includes extensive case management to address matters of housing, income, education, legal, and treatment issues.  A holistic, strengths-based approach to empowering homeless persons and rapid re-housing

7.  HEALTH  Generations Family Health Care  Perceptions Program  Day Kimball Hospital  United Services  Pathways  Hartford Dispensary  EMPLOYMENT  Bureau of Rehab Services  Climb the Ladder Program (Access)  Dept. of Labor CTWorks  Goodwill  Local businesses  Transit districts

8.  Family of six, with two parents.  MOM wakes children and gets breakfast.  Sends 3 children off to school  MOM completes her chores  DAD returns from 3 rd shift job and watches the baby  MOM leaves to go to CTWorks for employment  MOM returns at lunch  DAD goes to sleep  MOM gets children off bus and supervises homework  Dinner is shared with the whole family

9. NEW THIS YEAR  INTEGRATED SYSTEM  Access participates with the southern region service providers. A true HSI (Human Services Infrastructure) approach to housing the homeless.

10.  COMPUTER LAB: Allows for residents to search for housing, jobs, complete applications, homework assignments.

11.  Customers believe they are treated with dignity and respect  Customers feel the facility is safe, clean and well maintained  Customers believe they can make decisions about what happens in the program House meetings held bi-weekly and a suggestion box is located in the dining area.