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A De-Centralized Approach for Diverse Organizations
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Presented by The Port of Seattle Kristine Ball – COOP Coordinator Alisha Griswold – Training Specialist Ron Harmon – Emergency Manager
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The Port Mission Economic interdependencies Logistics of a complex enterprise What drives our increased COOP focus Unique and diverse regional role Critical infrastructure Other key features Our Organization
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To have each Port workgroup operational at the “Essential Function” level within 12 hours after a catastrophic event, at a location other than their daily work site. Our Planning Purpose
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The Port enterprise is largely divided geographically and operationally Diverse personnel and team function Historical attempts at planning were inconsistent across the enterprise Scale of planning efforts were not feasible for one staff member to manage Project Justification
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Division-specific COOP teams Workgroup-specific COOP plans Piggy-backing on pre-scheduled exercises and disaster drills Interactive and incentivized participation Establishing buy-in from upper- management and supervisory staff Collaborative Strategies
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Workshops across the enterprise have garnered positive feedback from Port staff. Representatives from Security, Operations, Environmental, Public Affairs, Information and Communications Management were present at the most recent sessions. All workgroups are preparing to test their COOP plans following the 2012 “Great WA ShakeOut”. Project Status
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Our Prepared Staff
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COOP for Port Tenants “All Carrot and No Stick”
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Comprehensive business continuity planning, with limited jurisdictional authority, among stakeholders who vary significantly in geographic location, fiscal capacity, and staffing count. Our Challenge
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COOP for Port Tenants
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Previous offers of support with continuity planning were well received by tenants but few followed-up Continuity planning often challenging for small and local-only businesses; limited time, staff, etc. Limited jurisdictional authority to require COOP from tenants; Port relationship operates as a landlord Tenants vary in size, function, and location Local bagel shop, regional retailer, national coffee chain COOP for Port Tenants
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Additional Justification Small businesses are incredibly vulnerable to operational hiccups, increasingly so during disasters The Port’s mission is to provide opportunities for local business; to safeguard these engines of our economy Public and private sector benefit from COOP Enhanced resilience to unforeseen incidents Closer partnerships due to planning process More reliable resources to support recovery
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Impact to Small Business
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One-on-one coaching for COOP plans Customized templates for tenants New Port website with preparedness information and planning guidance Public recognition and achievement badges for “COOP Certified” businesses http://www.portseattle.org/Business/Airport- Tenants/Pages/Business-Continuity.aspx http://www.portseattle.org/Business/Airport- Tenants/Pages/Business-Continuity.aspx Strategies and Incentives
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Emergency Management and Public Affairs formally launched the program with a presentation to a tenant group on September 13 th, 2012 Interested companies include: local restaurants, national food chains, an international language education retailer, and national rental car agencies Potential project reach of over 100 businesses Project Status
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Both COOP initiatives, internal and external, represent an investment in our stakeholders, which include our staff, our tenants, and our partners throughout the Puget Sound region. We believe that positive-focused and cooperatively- structured preparedness activities will help us build more resilient Port Communities. Final Analysis
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Thanks for Listening! Questions and Follow-up to: Kristine Ball (206) 787-4632 Ball.K@PortSeattle.org
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