1. Discovery to Delivery: enabling an unmediated resource discovery and delivery service in a collaborative context Cathie Jilovsky & Michael Robinson

2. CAVAL About CAVAL Major programs include – CAVAL Reciprocal Borrowing Program – CARM Shared Collection Fee for Service activities CAVAL – Relais International partnership – Relais ILL support, HelpDesk, implementation – Relais D2D / CAVAL D2D

3. Relais D2D Functionality – Unmediated discovery, request & delivery, load balanced, no ‘dead ends’ for users System neutral application Uses NCIP protocol In operation through several resource sharing networks in North America

4. Pilot Implementation Aims Proof of concept Timelines Initial participants – RMIT, ACU, CAVAL CARM Shared Collection

5. Project Challenges & Issues ALMA – Relais integration Additional participant (UNSW) Relais ILL & D2D back-end integration Development by Ex Libris & Relais International Loans policies & management

9. If the item is available locally – redirection to library catalogue deeplink

10. If the item is not available via D2D – redirection to local ILL system

11. A requestable title is found – select pick-up campus from drop-down and hit request

12. A book band is emailed to the supplying library as a pdf – to be printed and attached to the item. This incorporates address labels that can be used for posting the material.

13. Library staff log in to the web portal and scan the book strap barcode to loan out the item.

14. An NCIP transaction is initiated to the LMS – which records the item as checked out. Due date stamped on the book strap before posting. Audit history updated to shipped.

15. The book arrives at the requesting library

16. Requesting library loan the item to their patron – NCIP can be used to initiate a transaction to the LMS

17. Book is returned by the patron, returned in CAVALBorrow (the system anticipates the next action required and sends NCIP message as required) and sent back.

18. Item available in D2D – clicking request initiates a redirection to in-house Relais ILL system

19. Project Outcomes CAVALborrow network established Delivers un-mediated seamless access to users across disparate library systems Back-end integration of Relais ILL & D2D First live transactions December 2014 Full operational mode 2015

20. CAVAL Developmental Stages Opportunity to join established network Need for critical mass of resources Integration with CAVAL Reciprocal Borrowing Program (for CAVAL members) Linking of CAVALborrow and BONUS+ networks - potential and challenges National unmediated resource sharing?

21. Thank You!