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Printing and Personal Systems Group (PPS)- Michael Finnigan The Personal Systems Group (PSG) and Imaging and Printing Group (IPG) Joined forces to create: $65 billion business More Flexible To remain competitive Streamline processes Reduce cost and complexity for the customer
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LOT 1 Desktops, Monitors, Workstations, thin Client Lot 2 Notebooks, Tablets, Ultrabooks Lot 3 Desktops and notebooks (Direct) Contract starts August 2013 Chosen Partners DTP Misco XMA HP - NDNA
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Most popular Service available Business PC Notebook Workstation Monitors 3/3/3 1/1/1 3/3/3 1/1/0 1/1/1 3/3/0 3/3/3 Base Warranty Parts / Labor / On-site Care Pack Services Overview HP Care Pack OptionsBusiness PCWorkstationNotebookMonitor Return to HP Pick-up & Return Post Warranty Service Next Business Day Onsite Battery Replacement Defective Media Retention (DMR) Accidental Damage Protection Traveler Service 24h or 48h Call to Repair Limited 4-Hour Response (9x5, 13x5, 24x7) Computrace – Theft & Loss Protection Data Recovery Services
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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Product Portfolio PPS EMEA PPS EMEA category Date: August 2013
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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. CEP/MM 1-Notebook 2-Desktop 3-Workstation 4-Thinclient 5-Retail Point of Sale 6-Monitor 7-Accessories HP CONFIDENTIAL – NDA REQUIRED
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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. CEP/MM 1-Notebook HP CONFIDENTIAL – NDA REQUIRED
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Notebooks and tablet CEP/MM HP CONFIDENTIAL – NDA REQUIRED Business class warranty, service and reliability, energy efficient technology
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Global Support One for strategic customers A premium call center High caliber technical support Top of queue access to resources Toll-free phone access Unique PIN Web access via HP Support Portal (was ITRC) Highlights Shorten the troubleshooting time Skipping basic troubleshooting steps Direct access to higher skilled engineers Trusted relationship to resolve problems easier and faster Best effort support for discontinued and out of warranty products Available in 54 countries in 16 languages Benefits Customer has IT Help Desk Direct sales revenue thresholds by region or global Qualifications © Copyright 2012 HP Confidential
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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. CEP/MM 2-Desktop HP CONFIDENTIAL – NDA REQUIRED
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Desktops CEP/MM HP CONFIDENTIAL – NDA REQUIRED Business class warranty, service and reliability, energy efficient technology
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All in One CEP/MM HP CONFIDENTIAL – NDA REQUIRED Business class warranty, service and reliability, energy efficient technology
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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. CEP/MM 3-Workstation HP CONFIDENTIAL – NDA REQUIRED
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Business class warranty, service and reliability, energy efficient technology Workstations Commercial HP CONFIDENTIAL – NDA REQUIRED
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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. CEP/MM 4-Thinclient HP CONFIDENTIAL – NDA REQUIRED
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Easiest to Deploy and Manage Greater Hardware &Software Flexibility, Performance Thinclients Commercial HP CONFIDENTIAL – NDA REQUIRED
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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. CEP/MM 5-Retail Point of Sale HP CONFIDENTIAL – NDA REQUIRED
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Retail Point of Sale Commercial HP CONFIDENTIAL – NDA REQUIRED
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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. CEP/MM 6-Monitor HP CONFIDENTIAL – NDA REQUIRED
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Monitors CEP/MM (& Consumer leveraged) HP CONFIDENTIAL – NDA REQUIRED
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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. CEP/MM 7-Accessories HP CONFIDENTIAL – NDA REQUIRED
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Accessories Commercial HP CONFIDENTIAL – NDA REQUIRED Business class warranty, service and reliability, energy efficient technology
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Accessories 2 Consumer HP CONFIDENTIAL – NDA REQUIRED
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BACK UP
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HP Innovations and technologies HP SimplePass Your fingertip is your password HP CoolSense Automatic air conditioning for your notebook. Cool. HP ProtectSmart Data stays safe from accidental bumps and bruises Beats Audio TM Enhanced audio. Hear the music as the artist has intended. HP ImagePad Simply touch to scroll, zoom, and rotate images and web pages HP Connected Photo It quickly delivers the photos you take with your smartphone or tablet to your linked HP PC. Near Field Capability (NFC) Connect with other devices like never before (pending final feature capabilities) Software Hardware HP Notebooks HP Desktops, AiO and Towers HP TrueVision HD Webcam Makes you look good in any light. Whether you are on an HD video call or filming an HD blog post, you will look your best. HP TouchSmart Touch screen HP FHD Full HD Display Desktop All-in-One Notebook Go back to : HP CONFIDENTIAL – NDA REQUIRED HP e-Print Print from your smartphone or tablet from virtually anywhere Long battery life Work or play for hours without recharging.
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