1. Senior CHAT: Consumer Health Awareness Training Based on NIHSeniorHealth and MedlinePlus Ladonna Guillot, Mary Lou Strong, Jean Caswell Southeastern Louisiana University South Central Chapter/Medical Library Association Annual Meeting October 19, 2010

2. Senior CHAT: Consumer Health Awareness Training Project is funded by a 2010-2011 NN/LM SCR Express Consumer Health Outreach Award

3. Senior CHAT Program Objectives Improve health information literacy Promote better health outcomes Create portable health profiles Create a senior citizen consumer health information LibGuide Teach basic computer and Internet skills Promote use of NIHSeniorHealth and MedlinePlus

4. Community Assessment 86% of Louisiana parishes are designated health professional shortage areas Louisiana is ranked 49 th in the nation in health status 11% of the Tangipahoa Parish population are 65 years or older 20% of Tangipahoa Parish senior citizens have incomes below the federal poverty level Hurricane Katrina demonstrated need for portable health records

5. Medically Underserved Areas

6. Target Population Persons 60 or older residing in Tangipahoa Parish 1800 clients served by the Tangipahoa Voluntary Council on Aging (TVCOA) TVCOA staff from the 5 parish senior centers

7. Hammond Senior Center

9. Hammond Senior Center Computer Lab

10. Summer 2010 - Basic Computer Class Pilot program Basic computer skills Basic Internet searching Evaluation of Internet sources E-mail

14. What We Learned Geaux slow Basic computer skills are essential to success Mouse exercises Things you think are obvious are not Handouts and hands-on are important

15. What We Loved Extremely appreciative students Highly motivated students Seniors helped and encouraged each other Waiting list of 75

16. TVCOA Staff Training Class September 29, 2010 NIHSeniorHealth Trainer’s Toolkit Instruction on NIHSeniorHealth and MedlinePlus Evaluating health websites Staff serve as a long-term resource for their clients

17. Senior CHAT Class Consumer health information training using NIHSeniorHealth Trainer’s Toolkit 6 week session to be offered twice Class of 25 filled immediately Will administer pre-test, post-test, and 3 rd test to assess impact

18. Preliminary Staff Training Results (Pre/Post Test Surveys) Staff report more confidence in finding reliable health information on the Internet post-training Only one had used MedlinePlus or NIHSeniorHealth prior to class 5/6 report they plan to use databases frequently in the future

19. Senior Citizen Consumer Health LibGuide Compilation of authoritative consumer health information online sites geared to senior citizens Accessible 24/7 Visit the LibGuide at: http://selu.libguides.com/seniorchat http://selu.libguides.com/seniorchat

20. Senior Citizen Consumer Health LibGuide

22. Contact Information Ladonna Guillot Health Sciences Librarian lguillot@selu.edu Mary Lou Strong Reference/Instruction Librarian mary.strong@selu.edu Jean Caswell Systems Librarian jcaswell@selu.edu