1. The World of Business Information
Cynthia Churchwell
Baker Library Services
July 25, 2011

2. Welcome! Today’s session will:
Provide you with materials to increase your learning this week:
GloColl booklet
Web guide that outlines top resources to support course development
Introduce you to KLS resources and services used to support research, teaching and learning:
Resources that will allow you to leverage your time at HBS
Freely available and licensed databases available at KLS

3. Our dilemma
If learning is the process of turning information into knowledge, in order to take effective action, then we need to be strategic about our use of information.

5. KLS Organizational Structure
Baker Library Services
Baker Research Services
Curriculum & Information Research Services
Historical Collections
Information Products
Information Management Services

6. Role of Information Professionals in Supporting Teaching and Learning
Identify course content – identify data sets and resources for course content, supplementary readings, and teaching preparation (e.g., readings lists, annotated bibliographies) Develop activities, assignments, collaboration spaces - identify ways to integrate the use of data sets and information resources to meet learning objectives based on critical thinking, problem-solving/decision making, analysis, synthesis, critical reflection skills development (e.g., class activities, projects, papers, field study engagements) Create information products - package resources in custom information products to support assignment/learning objectives (e.g., information portals, knowledge centers, research guides, wikis, etc.) Provide information research skill development - delivery customized class, small group, and/or individual student instruction (e.g., presentations, small group/individual consultation, self-help tools) Provide teaching support – using the world of business information, support faculty teaching preparation throughout a course (e.g., case/company/industry updates, exhibit or course content updates, fact-checking, literature search, teaching or technical co-authoring).

7. Achieving Your Learning Objectives
GloColl provides a valuable opportunity for participants to:
Discuss the appropriate scope of management education
Understand the major differences between participant-centered learning and traditional teaching methods
Rethink personal assumptions about what constitutes effective teaching
Explore better ways to connect with students
Acquire innovative skills and tools for practice-oriented teaching and learning
Develop case studies and design relevant courses

8. Acquire innovative skills and tools
Quelch, John A., and Rohit Deshpande The Global Market: Developing a Strategy to Manage Across Borders. The Jossey-Bass Business & Management series. 1st ed. San Francisco, CA: Jossey-Bass.
Datar, Srikant M., David A. Garvin, and Patrick G. Cullen Rethinking the MBA: Business Education at a Crossroads. Boston, Mass.: Harvard Business Press.
Malhotra, Deepak, and Max H. Bazerman Negotiation genius: How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond. New York, N.Y.: Bantam Books.
Roberts, Michael J New Business Ventures and the Entrepreneur. 6th ed. Boston, Mass.: McGraw-Hill.
Delong, Thomas Flying without a Net: Turn Fear of Change into Fuel for Success. Boston, Mass. : Harvard Business Press.

9. Harvard Business Review (HBR)
Develop case studies
Harvard Business Review (HBR)
Full access to the HBR archive from 1922 – present via
Business Source Complete database
McKinsey Quarterly
Print and online subscriptions; full access from 1965
present via Business Source Complete; see also the
China McKinsey Quarterly (on the McKinsey website)

10. Design relevant courses
Berk, Jonathan, and Peter DeMarzo. Corporate Finance. Boston: Pearson Addison Wesley, 2007.
Tushman, M., & O'Reilly, C.III. "Managerial Problem Solving: A Congruence Approach.” in Winning Through Innovation: A Practical Guide to Leading Organizational Change and Renewal. Boston, MA: HBS Press, 1997.
Kotler, Philip. A Framework for Marketing Management. Upper Saddle River, NJ: Prentice Hall, 2003.
Christensen, C. R., David A. Garvin, and Ann Sweet Education for Judgment : The Artistry of Discussion Leadership. Boston, Mass.: Harvard Business School Press.

11. GloColl Booklet
Faculty Unit/Department Overview: faculty unit/department background, RC (MBA Required) course name and a list of EC (MBA Elective) courses taught by faculty within the unit. The faculty unit overviews and EC course lists are gathered from the HBS website and source information is included to encourage further exploration of the faculty unit, including recent publications and more in-depth information about the EC courses. RC Course Overview: course descriptions, developed by the teaching group, that were made available to students. RC Case List: the modules, cases and case descriptions for each day. Resource Guide: additional references and sources of information about the RC courses prepared by Knowledge and Library Services.

12. The World of Information for Course Development

13. Course support: Ongoing support
Research assistance
Phone: (617)
In-person: Stamps Reading Room (Baker | Bloomberg, 3rd floor)
Stamps Reading Room summer hours:
Monday – Friday am – 5pm

14. KLS Web site - http://www.library.hbs.edu/

15. KLS Research Guides
Baker Library Research Guides -
Use our guides to find the best library resources for your course development all guides include both licensed and free resources

16. KLS Fast Answers Examples of Fast Answers:
Baker Library Fast Answers -
Search and browse about 300 answers to library service and substantive research
questions. New answers are added throughout the year.
Examples of Fast Answers:
How do I find information about the HBS case method?
Where can I find the GloColl course development resource?
Baker Library Research Services

17. KLS Resources of Interest: Working Knowledge
HBS Working Knowledge
Highlights new research conducted by HBS
faculty; offers a look at cutting-edge
business research trends, insights and
Innovations:
See the GloColl web resource for
links to other business school publications
that highlight faculty research:

18. Baker Library | Bloomberg Center
de Gasṕe Beaubien Reading Room
The Exchange
Stamps Reading Room
Stacks (open access)

19. de Gasṕe Beaubien Reading Room
Books, manuscripts, official HBS records & publications, visual materials, artifacts
15th Century to present
Exhibits
Level 1

20. Large screen financial content financial television coverage
The Exchange
Large screen financial content financial television coverage
Daily business/financial US and International newspapers
A place to connect with colleagues
Research workstations
Level 1

21. Stamps Reading Room Baker Library Services Desk
Photocopiers, print stations
Crimson Cash VTS for copies/printouts
Workstations, wireless network, power at every seat
Microforms/Media
Entrance to the stacks – Contemporary Collections, open access
Virtual tour available at provides more details about the library building.
Level 3

22. Thank you! This presentation will be available on the GloColl website.
Cynthia Churchwell