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Sarah Mbatha & Marc Molloy Juliet Grant – Family Mosaic
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Why we do it The journey so far Our offer Employment Boot Camp The future
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2012 Process mapped customer journey Developed value for money baseline Initiated employment control group study
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L aunched 1000 into Jobs linked to Family Mosaic manifesto ‘Health, Wealth and Wellbeing’ Employment target linked to staff annual bonus Created staff ‘pledge’ events Track individual outcomes
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Service Ethos: Jobs for people, not people for jobs Customer led relationship Non competitive team culture
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Personalised support Pre & Post employment training Employer engagement (not a brokerage) Support transition to employment
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Innovative Courses: Get that Job Get that promotion Business Boot Camp Employment Boot Camp
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Employment Boot Camp: What is it? How does it work? Outcomes
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Designed to challenge medium to long term unemployed to: Rethink their lifestyle Identify and address personal barriers Change their attitude Feel positive about the future
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Challenge, Invigorate and Inspire customers through practical workshops designed to improve: Confidence, motivation & job search Money management skills & financial awareness Personal fitness & nutrition
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Targeted Recruitment Pre Course Interview 1 hour workshops 2 Days per week 6 week Course Incremental Holistic Learning Programme Personalised Follow Up Support Package In Work Support
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Making a Difference: “I’d given up on myself and Boot Camp saved me. I’m working again, can pay my way and hold my head up high” Daniel 42
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Confidence Module: Self Confidence Self Presentation Self Motivation
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Nutrition and Wellbeing Module: Understanding different types of nutrition Healthy eating Wellbeing
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Health Module: Fitness Health Vitality
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Money Management Module: Money and debt management Lending & loans - avoiding the sharks Finding the right financial product Personal action plans - 1:1 support
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Employability Module: Effective job search Application and CV’s Interview practice
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Making a Difference: “I’d given up on myself and Boot Camp saved me. I’m working again, can pay my way and hold my head up high” Daniel 42
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Making a Difference: “I’d given up on myself and Boot Camp saved me. I’m working again, can pay my way and hold my head up high” Daniel 42
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Courses: EBC: 31% into work Youth EBC: 45% into work GTJ: 40% into work Care & Support staff training
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People in work: 736 into Work (April 2012-Present) 160 Apprentices 110 Care & Support Customers
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Outputs: 301 into work (2012-13) 148 into work (2013-14; Q1-2) 91 apprentices 80% retention rate (3months)
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Reduction in arrears 3 3
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Support career progression Support affordable childcare Focus on over 50s Business start-up courses Fixed term tenancy offer
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