1. CONFIDENTIAL Copyright © 2010 Constant Contact, Inc. 1

2.  Hover over the icon to get more information  This feature is in BETA, which means we are testing it as an option in order to gain user feedback  User checks box to allow registrants to print tickets  Click “Create Event”! Users can now allow registrants to print tickets (BETA version) CONFIDENTIAL Copyright © 2009 Constant Contact, Inc. 2

3.  Once someone has registered for the event, they will be able to view and print their tickets from: The Registration Confirmation Page The Confirmation Email they receive  Clicking either of these links will open a window with a ticket for the registrant as well as each guest (if any) CONFIDENTIAL Copyright © 2010Constant Contact, Inc. 3 Users can now allow registrants to print tickets (BETA version) cont’d

4. Tickets include:  Event Name, Location, and Start time  Ticket Holder Name and email address (if main registrant) CONFIDENTIAL Copyright © 2010 Constant Contact, Inc. 4 Users can now allow registrants to print tickets (BETA version) cont’d

5.  From the Registration details page, the user can: Resend the email confirmation to the registrant Email the registrant with a link to the ticket(s) View the registrant’s ticket(s) CONFIDENTIAL Copyright © 2010 Constant Contact, Inc. 5 Users can now allow registrants to print tickets (BETA version) cont’d

6.  Click “Create an Event”  There will be a section where user can choose whether or not a registrant can bring others  User clicks “Yes – a registrant can bring others” User can allow registrant to add up to 20 other individuals (default is 1) Clicking the info icon displays the FAQ CONFIDENTIAL Copyright © 2010 Constant Contact, Inc. 6 Users can now allow event registrants to register guests FAQ 3301: Allowing registrants to bring a guest on the registration form

7. CONFIDENTIAL Copyright © 2010 Constant Contact, Inc. 7  Select “Yes – there will be a fee”  Select the currency for the fee  Create different fee options: Registrants – fee applies to the registrant themselves Guests – fee applies to guests only Everyone – fee can be chosen for anyone registering Users can charge a different fee for a registrant vs. his/her guest

8. CONFIDENTIAL Copyright © 2010 Constant Contact, Inc. 8  If user sets only one fee, it must apply to Everyone  If user sets all fees to apply only to Registrants or only to Guests, an error message displays Some things to keep in mind about fees

9. CONFIDENTIAL Copyright © 2010 Constant Contact, Inc. 9 Collecting a registrant’s guest information  When editing the Registration Form, there will be a “Guest Information” section if the user has allowed guests  User clicks “Guest Information”  User may change the Section Label (default is “Guest Information”)  User can create up to 10 fields to collect information about guests First Name and Last Name can not be changed and are visible by default (not required) 8 custom fields with same functionality as custom fields for registrant information (Question or Text Block)

10. CONFIDENTIAL Copyright © 2009 Constant Contact, Inc. 10 Collecting a registrant’s guest information (cont’d) Example: Fee Options

11.  Members will only be able to select the fee that applies to them or everyone  The Payment Summary Section will keep track of their total payment  To register a guest, the registrant clicks “add” Example: Guest Information CONFIDENTIAL Copyright © 2009 Constant Contact, Inc. 11 Collecting a registrant’s guest information (cont’d)

12.  Registrant enters guest information  Note: Cannot choose Members fee for guests  Registrant clicks “Add Another” to continue registering people  Payment Summary area will automatically add up the total fee  Registrant can click “Remove” to Undo the addition of a guest CONFIDENTIAL Copyright © 2010 Constant Contact, Inc. 12 Collecting a registrant’s guest information (cont’d)

13.  Clicking on the chart will bring you to the Manage Registrations page  Hovering over the chart will give the percentages for each category CONFIDENTIAL Copyright © 2010 Constant Contact, Inc. 13 New Pie Chart graph distinguishes between Registrants and Guests  There will now be a “Guests” column (when registering guests is allowed) displaying how many guests each registrant is bringing  A “Payment Status” column will now also display on this page  Clicking “details” will bring up all of the registrants’ information, including guest information

14. New “Payment Amount” Column shows amount paid vs. fee amount CONFIDENTIAL Copyright © 2009 Constant Contact, Inc. 14 Payment Status Report  Payment Status report only lists the actual registrant (not guests)

15. New “Guest of” column allows users to see who is bringing guests Registration Status Report CONFIDENTIAL Copyright © 2010 Constant Contact, Inc. 15

16. Registration Details Report has three new columns Registration Details  New “Guest of First Name” and “Guest of Last Name” columns  A “Payment Status” column has been added to the Registration Details report (does not show payment method) CONFIDENTIAL Copyright © 2009 Constant Contact, Inc. 16 FAQ 3301: Allowing registrants to bring a guest on the registration form FAQ 4709: Editing the guest registration form for an event FAQ 4010: Viewing guest’s information who registered for an event

17. When an event is published there will be a “Tweet this event” option available below the event URL  When the SO attempts to use this feature for the first time, there will be an “Allow” option SO clicks “Allow” This takes them to a page where they can enter their login credentials and allow CTCT to send tweets Clicking “Allow” on this page will bring them back to CTCT with the ability to tweet directly from the Event Details Page “Tweet this event” is now a clickable link Users can now “tweet” an event directly from the “Event Details” page CONFIDENTIAL Copyright © 2010 Constant Contact, Inc. 17

18. CONFIDENTIAL Copyright © 2010 Constant Contact, Inc. 18 Users can now “tweet” an event directly from the “Event Details” page (cont’d)  Click “Tweet this event”  A text box will display with a short URL and text User can edit/add to the text 140 character limit  Click “Tweet” to send

19.  “Tweet this event” will now always be a clickable link  You can tweet an event multiple times  You will need to log into your Twitter account to see the actual “tweet”  FAQ#4655: Tweeting an event CONFIDENTIAL Copyright © 2010 Constant Contact, Inc. 19 Users can now “tweet” an event directly from the “Event Details” page (cont’d)

20. CONFIDENTIAL Copyright © 2010 Constant Contact, Inc. 20 Customers can use different currencies when charging registrants  Create an Event  In the “Is there a FEE to attend your event?” section, select “Yes”  A “My Currency” section will appear with a dropdown of different currency types  21 currency options  All are supported by PayPal  Currency symbol and three letter code will appear on the Registration form and reports

21. List of currencies users can select CAD - $ EUR - € GBP - £ USD - $ JPY - ¥ AUD - $ NZD - $ CHF - Fr HKD - $ SGD - $ SEK - kr DKK – kr PLN - zł NOK – kr HUF – Ft CZK - Kč ILS - ₪ MXN - $ PHP - ₱ TWD - $ THB - ฿ Canadian Dollars Euros British Pounds U.S. Dollars Japanese Yen Australian Dollars New Zealand Dollars Swiss Francs Hong Kong Dollars Singapore Dollars Swedish Kroner Danish Kroner Polish Zloty Norwegian Kroner Hungarian Forints Czech Koruna Israeli New Shekels Mexican Pesos Philippine Pesos Taiwan New Dollars Thai Baht 21 CONFIDENTIAL Copyright © 2010 Constant Contact, Inc. FAQ 4708: Accepted currency for an event FAQ 4706: Changing the accepted currency of an event fee