1. MULTI-VENUE EXCLUSION Moving Towards a Nationwide System

2. Intro MVES

3. 1. Exclusion. What it is around the world. 2. MVE Working Group. 3.MVE – Nelson, Dunedin, Invercargill. 4.MVE Pathways. 5.Who needs to do what – the Matrix. 6.Auckland MVE. 7.Moving Forward. Outline

4. Use of the Exclusion Process around the World Many Countries have rules for self-exclusion from Gambling Venues Intended for self protection against problem gambling Pre commitment not to gamble Intended to be enforceable Typically include: – Forfeiture of chips, – Removal from mailing lists – Removal from the venue

5. Self Exclusion DO Think of it as an Advance Mental Health Directive Recognise this as an effective treatment tool Be clear about what the Act requires DONT Think of it as a Contract or Trespass order Not the first treatment intervention for clients Make up your own system Depart from the Act Exclusion Process In New Zealand

6. MVE in Nelson Initially First exclusion in 2003. 2 year ban period. Low compliance rate from venues = resistance. Breach of Order = DIA involvement Now Most Exclusion Orders via PG Services 6 month ban. 95% venue compliance rate.

7. Gambling Act Exclusion Order Clients Name Address DOB Order Expires

8. MVE in Invercargill 6 Trusts/ Societies 4 Clubs 23 Venues 329 Gaming Machines 50,328 Population 25 S/E per year  2x Hui (2008) – Trusts/Societies/Clubs, DIA, Phaseill, PG Counsellor

9. MVE in Dunedin

10. Adaptation on our part from pot-shot mentality to collaboration. Mutual problem identified Listening to the problems the societies and venues were having with exclusion. Creatively finding solutions. Continual dialogue and follow up, especially in cases of a breach. Making it Work – Relationships

11. MVE Working Party Focus of Group Shared desire to ensure exclusions, specifically multi-venue exclusions, are used appropriately and effectively Greater consistency between regional MVES Greater availability of MVE

12. Multi-venue Exclusion Pathways

14. Provider Facilitated MVE

15. Who’s Involved? Multi Venue Exclusion Matrix of Stakeholder Contributions

16. Problem Gamblers Legal Obligations Not to enter areas from which they are excluded Roles and Responsibilities Initiate self exclusion and provide personal information to coordinator and venues Philosophy Developing a Robust System to empower problem gamblers Competencies

17. Venue Managers Legal Obligations ID, Approach and Inform potential problem gamblers Issue exclusion orders Enforce orders Roles and Responsibilities Know who is in the gambling area Provide info on MVE Collect information Communicate with the MVE coordinator Philosophy Developing a Robust System to empower problem gamblers Competencies Ability to motivate staff

18. Corporate Societies (Gambling Trusts) Legal Obligations Nil Roles and Responsibilities Training and promotion of Harm Minimisation and the MVE Philosophy Developing a Robust System to empower problem gamblers Competencies A through knowledge of the MVE system

19. MVE Coordinator Legal Obligations Privacy Act Roles and Responsibilities Liaise with the PG and venues Screening for co-morbidities etc Educate venues Follow-up with the PG Monitor and act on breaches Complete admin functions Philosophy Developing a Robust System to empower problem gamblers Competencies Understand the complexity of PGing and the Act Reliability and thoroughness

20. Treatment Service Providers Legal Obligations Nil Roles and Responsibilities Refer to, and receive referrals from the MVEC Complete MVE process as required Build a relationship with venues Philosophy Developing a Robust System to empower problem gamblers Competencies Understand the benefits of a public health approach Ability to work with venues

21. Department of Internal Affairs Legal Obligations Ensure compliance with the Act Roles and Responsibilities Work with and educate Service providers and venues to facilitate MVE Philosophy Developing a Robust System to empower problem gamblers Competencies Balance education and enforcement

22. Ministry of Health Legal Obligations Develop and implement MVE as part of the Triennial Harm Minimisation Plan Roles and Responsibilities Educate Service Providers Develop a MVE funding and recording system Produce and fund a pack for MVEC’s Philosophy Developing a Robust System to empower problem gamblers Competencies A through understanding of the Public health and clinical contribution of MVE

23. Initial Consultation: Request by DIA to takeover SkyCity Class 4 MVE Process - Dec10 DIA meeting with Societies re SkyCity MVE Project and potential Auckland MVE - Feb11 Met with Auckland Service Providers re SkyCity and potential Auckland MVE - Feb11 Develop process and forms for SkyCity MVE Process - Feb/Mar MVE Collective Working Group meetings - develop consistency in process/forms Feb/Apr Meeting to confirm the provider/s for Auckland MVE Coordination Service - April Auckland MVECS

24. Implementation Rollout Utilise MVE Collective Process and Forms Follow up Society meeting - TBC Mid May and by DIA invite Regional Venue Meetings i.e. North, South, West, East - TBC May-June Follow up with individual service providers - explain process/forms - TBC June JAM Meeting - TBC June Estimated 1 July 2011 start date Auckland MVECS

25. Moving Forward Queenstown Far North Invercargill Nelson Hamilton Dunedin Rotorua Tauranga Auckland CBD

26. Moving Forward Queenstown Far North Invercargill Nelson Hamilton Dunedin Rotorua Tauranga Auckland CBD Lower Hutt Auckland Gisborne New Plymouth Palmerston North Wanganui

27. Auckland MVECS