1. Disciplinary and Grievance Procedures

2. Situation – employee working below the normal standard Reasons for poor work Being lazy Not being properly trained Being ill Having problems at home

3. Stages in the Disciplinary Procedure Informal Discussion Formal Verbal Warning Formal Written Warning Notice of Dismissal Instant Dismissal

4. Grievance Procedure Grievances = Complaints against the employer Unfair treatment by managers Unfair pay Unfair dismissal

5. Grievance Procedure Must be WRITTEN and available to all employees, and state: Person to go to – informal chat Senior Manager - Formal Complaint Employment Tribunal – independent informal court Trade Union Support