1. Labour Relations, Collective Bargaining and Contract Administration
HRM
Labour Relations, Collective Bargaining and Contract Administration

2. Labor management relations
the ongoing economic and social interactions between labor unions and management in organizations.

3. labor union An officially recognized Association
of employees practicing a similar trade or employed in the same company present a united front and the collective voice in dealing with management.
Pros and cons

4. Labor relations strategy (LR)
An organization’s overall plan for dealing with unions, which sets the tone for its union management relationships

5. Union acceptance strategy
A labor strategy based on management’s view that the union is the legitimate representative of the company’s employees

6. Union avoidance strategy
A labor relations strategy based on management’s preference to operate in a non-union environment. There are two possible approaches: unions substitution or union suppression

7. Union substitution
A union avoidance strategy that involves removing the incentives for unionization by ensuring the needs of employees are met.

8. union suppression approach
A union avoidance strategy involving the use of hardball tactics, which may or may not be legal, to prevent unions from organizing the firm’s employees or to get rid of an existing union

9. Labor relations board
The legally recognized body in every Canadian jurisdiction (except Quebec) responsible for interpreting, administering, and enforcing the labor relations legislation. In Quebec, a labor court of 20 commissioners perform similar functions

10. The purpose of Canadian labor laws
there are two general purposes
to set common rules for fair negotiations
To ensure the protection of public interest by preventing the impact of labor disputes from inconveniencing the public
Protection of the public interest- police officers hospitals employees and firefighters are denied the right to strike in most jurisdictions

11. Why Employees Unionize
Influence HR policies
Improved compensation
Improved conditions
Greater control
Increased security 11

12. Sample Question
Studies show that unions _____ employee turnover and ______ the productivity of workers:
a) Increase; increase
b) Increase; decrease
c) Decrease; increase
d) Decrease; decrease
Answer = C 12

13. Legislation Canada Labour Code
Provincial/Territorial Labour Relations Acts
Certification
Bargaining in good faith
Dispute resolution
Unfair practices
Restrictions on strikes
Union security
Labour relations boards 13

14. LR – Essential Elements
Unionization
Structure
Philosophy
Certification
Process
Collective Bargaining
Agreement Administration
Dispute resolution 14

15. LR – Terminology Some include: Bargaining Agent Business Agent
Business Unionism
Craft Union
Rand Formula
Union Acceptance Strategy
Union Avoidance Strategy
Union Suppression Approach
Union Substitution
Yellow Dog Contract 15

16. Response to Organizing Drive
Factual and lawful information
Prohibit distribution of materials during work hours
Business as usual
No unplanned enhancements
TIPS: No Threats, Intimidation, Promises or Spying
Certification process follows the organizing drive 16

17. LR – More Terminology Some include: Bargaining Zone
Concessionary Bargaining
Distributive Bargaining p359
Interest-based Bargaining
Pattern Bargaining
Final Offer Arbitration
Interest Arbitration
Rights Arbitration
Mediation
Conciliation
Whipsaw 17

18. Contract Negotiations
Review union’s campaign
Audit past grievances
Get supervisory input
Have strike plan
Establish authorities
Prepare bargaining proposals
Identify strategy
Gather information
Conduct wage & benefit surveys
Assess budgetary impacts
Analyze other agreements 18

19. Negotiation
opening position
yours
theirs
bottom lines
 3
 3

20. Sample Question
Which of the following is not a good suggestion to follow in negotiations:
a) Start with easy issues
b) Enlist the support of the conciliator or mediator
c) Settle quickly and efficiently
d) Stress past progress
Answer = C 20

21. Union Security Closed Shop Union Shop Modified Union Shop
Management Rights clause
Rand Formula
Open Shop 21

22. Grievance Handling
Investigate each case as if it might lead to arbitration
Write short answers
Keep an open mind
Collect facts
Involve the shop steward
Visit and inspect work area
Review previous complaints
Identify past practices
Follow policy and agreement 22

23. Sample Question
The type of arbitration most likely to be used to settle grievances is:
a) Final offer arbitration
b) Binding arbitration
c) Interest arbitration
d) Expedited arbitration
Answer = b 23

24. Employee Relations Handling Complaints and Grievances
Positive Employee Relations
Employee Communications
Employee Discipline
Progressive Discipline 24

25. Sample Question The final step in progressive discipline is:
a) Constructive dismissal
b) Wrongful dismissal
c) Just cause dismissal
d) Severance
Answer = C 25

26. Termination Due Process Guidelines Dismissal with cause
Dismissal without cause
Wrongful dismissal
Bad Faith Conduct – Wallace Damages
Constructive dismissal 26