1. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com WrapCT in Partnership with FAVOR PRESENTS: WELCOME TO YOUR LOCAL COMMUNITY COLLABORATIVE

2. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com WRAPAROUND MILWAUKEE’S VISION STATEMENT: To help build healthy and strong communities by enhancing children and families’ ability to meet life’s challenges and to foster resiliency and hope for a better future.

3. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com WHAT IS WRAPAROUND MILWAUKEE? Program which offers support and services to families with children with emotional, behavioral or mental health needs Care Management Organization Responsive to family’s needs Strength-based Offers Traditional and Non- traditional mental health services

4. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com HOW WE GOT STARTED Federal Grant Reverse Trend of Institutionalization Pilot Project Partnering with Families and Community Success lead to where we are today

5. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com VALUE BASE Build on Strengths to Meet Needs One Family - One Plan Community-Based and Culturally Responsive Increase Parent Choice and Family Independence Care For Children in Context of Families Never Give Up

6. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com PROGRAM COMPONENTS Care Coordination Mobile Urgent Treatment Team (MUTT) Community Resources Provider Network Families United of Milwaukee/Youth Council

7. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com HOW DID YOU GET HERE … One of two ways: 1)Enrolled following Court Order. CHIPS, JIPS, Delinquency (Defined in Glossary of Terms) That court order usually expires after a year. Orders may be changed or extended depending on circumstances. 2)Self referral – REACH (Reaching, Engaging & Assisting Children (and families) )Program Call Pauline Spencer at 257-7607

8. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com THEN WHAT HAPPENS … Assigned a Care Coordinator First visit with Care Coordinator Begin to get to know each other Identify immediate needs or safety concerns Go over enrollment folder including Family Handbook Sign consents

9. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com CARE COORDINATOR WILL … Provide Phone Numbers Office Pager or Cell Emergency Supervisor Coordinate services with probation and/or bureau workers and other team members Help identify resources in your community Attend school meetings (at parent request)

10. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com CARE COORDINATOR’S ROLE Meet with you and your family Weekly contact -more often as needed Help you assemble your child and family team Meet monthly - more often if needed Prepares written plan of care based on child and family team meeting Within 30 days Every 60-90 days thereafter

11. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com WHAT IS A CHILD AND FAMILY TEAM A group of people identified by your child and family who will work with you while you are in the program. Composed of informal and formal members who will continue to support your family after leaving the program. Teams are used to make sure families get the support they deserve and to make sure everyone is on the same page.

12. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com WHAT WILL BE EXPECTED OF YOU? State your Family’s Vision for a better future What would you like things to look like in 6 mo. to a year Identify family strengths and needs Identify Child and Family Team Members to attend meetings and assist your family as needed With the Child and Family Team Develop Crisis Plan Plan of Care Maintain regular contact with your Care Coordinator

13. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com PLAN OF CARE MEETINGS Strengths List Family Vision Statement Needs Statements Strategies to meet the needs Crisis Planning for when times get tough

14. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com WHO CAN PROVIDE SUPPORT? Community Resources, Friends and Family Agencies available through the Provider Network Families United of Milwaukee/Youth Council Mobile Urgent Treatment Team Family Choice is Paramount

15. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com MOBILE URGENT TREATMENT TEAM (MUTT) Crisis Response Team Psychologists, Social Workers, Nurse Available by phone 414-257-7621 Meet with you at home, school, or in the community Hours 24 hrs. a day/seven days a week

16. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com PROVIDER NETWORK  Daily Living Skills  Parent Aide  Job Coach  Child Care  Housekeeping  Mentoring  Tutor  Recreation  Specialized Camps  After School Programs  Crisis Stabilization  Care Coordination  Medication Management  Outpatient Individual/Family  Outpatient - Group  Outpatient - AODA  Psychiatric Assessment  Psychological Evaluation  Inpatient Psychiatric Care  Flexible Funding for Special Needs  Group Home Care  Respite (Foster Care, Residential, Group Home)  Crisis Bed - RTC  Crisis Home  Foster Care  Treatment Foster Care  In-Home Treatment  Day Treatment  Residential Treatment  Transportation

17. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com ACCESSING INFORMATION ABOUT VENDORS Families can access Wraparound Milwaukee’s internet- based Resource Guide You can search for services or providers You can look up information on provider’s specialties. Instructions are in your packet; call the Help Desk if you get stuck at 257-7547.

18. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com WHAT TO EXPECT FROM A PROVIDER Participate in Child and Family Team Meetings Honest and open communication in a strength based manner Provide agreed upon services stated in your Plan of Care Provide ample notice in scheduling and canceling appointments

19. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com FAMILIES UNITED OF MILWAUKEE, INC. Advocacy for Parents and Children Offer Trainings and Specialty Groups Participate in child and family team meetings at the family or care coordinator’s request Special Education Advocate – Chris Shafer at 257-6799 Family Oriented Social Events Members of Wraparound Milwaukee Committees Assist with Trainings and Workshops Assists Mobile Urgent Treatment Team as needed

20. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com WRAPCT YOUTH INVOLVEMENT Mission Statement “To Have Fun and Learn New Things”

21. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com WHO ARE WE We're youth enrolled in the Wraparound Milwaukee and REACH Programs. It doesn't matter what agency your Care Coordinator works for - the Youth Council is open to everyone.

22. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com YOUTH COUNCIL BYLAWS 1.Respect Everyone 2.Take Responsibility to attend every meeting 3.No Swearing 4.Phones on Vibrate 5.Group Accountability (team approach that we are all in this together)

23. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com WHAT DO WE DO The Youth Council is a youth run organization that has monthly activities planned by the Youth Council Board. The Youth Council's motto is "to have fun and learn new things". Each month the Youth Council will hold an activity that is designed around that motto. This allows for all youth enrolled in Wraparound Milwaukee and REACH to use their leadership and creative skills. In the past we've done activities such as bowling outings, summer picnics, car washes and skating parties. We've also brought in speakers to talk about things such as budgeting and career paths.

24. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com WHAT YOU SHOULD KNOW ABOUT THE YOUTH COUNCIL Fun place to be It allows me to be vocal and to have people listen to my ideas This is not forced Not therapy No one judges me. Don’t focus on the reasons that I am on probation or in Wraparound

25. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com WHAT YOU SHOULD KNOW ABOUT THE YOUTH COUNCIL, CONT. I am seeing how I can use my leadership skills in a positive manner Provides me new experiences and activities that I have not done or may not have been able to too! You can take risks and be supportive Chance to show people what I can do Community Service/ raise money

26. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com WHAT YOU SHOULD KNOW ABOUT THE YOUTH COUNCIL, CONT. The Youth Council can be used in court. Judges will be impressed. It has helped explain what youth are about and helps show what type of leaders these youth are.

27. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com WHAT HAS THE YOUTH COUNCIL DONE FOR ME? Allowed me to be more vocal on my teams and not fear what others will say Stand up for what I believe in and myself Made me think before I act Allowed me to be a part of a group and given me the opportunity to feel like I belong to something and my opinion matters

28. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com UPCOMING MEETING/ACTIVITY SCHEDULE The meeting and activity schedule for the Youth Council is on the Wraparound Milwaukee website: www.wraparoundmilwaukee.org Scroll down to the Program Specific Information – and select Youth Council OR Call Brian McBride at St. Charles Youth & Family Services with your questions or ideas for future events. Brian can be reached at 358-4120

29. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com HOW ARE YOUR MEDICAL AND MENTAL HEALTH SERVICES PAID?

30. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com WRAPAROUND MILWAUKEE COVERS  Mental Health Services  Alcohol and Drug Related Services  Inpatient Psychiatric Care  Other Provider Network Services

31. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com TYPES OF MEDICAL COVERAGE YOU MAY HAVE Medicaid (Title 19) and Badger Care Private Insurance No Insurance

32. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com MEDICAL ASSISTANCE & BADGER CARE  Continue to use ForwardHealth Card  Physical Health and Dental Care (Including hospitalization for physical health needs.)  Medications  Medical Transport Services

33. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com PRIVATE INSURANCE  Remains Primary Payor for covered physical and mental health services No Insurance  Care Coordinator will work with you to determine if eligible for coverage

34. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com MONTHLY STATEMENT Will receive monthly Lists all Services Review for accuracy Questions or Concerns Call your Care Coordinator or the Wraparound Finance Office

35. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com ` Parent Name Street Address City, State Zip STATEMENTSTATEMENTSTATEMENTSTATEMENT

36. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com HOW YOU CAN BE HEARD… Discuss your Concern or Complaint with Care Coordinator Care Coordinator Supervisor Families United of Milwaukee Wraparound Administration Written Feedback (In Enrollment Folder) Positive Recognition Form Complaint / Suggestion Form Grievance Procedure (See Handbook and Family Orientation Folder) For assistance in logging a concern, complaint or grievance call Quality Assurance at 257-6024

37. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com LEAVING WRAPAROUND MILWAUKEE… Transition Planning done ongoingly by Child and Family Team Final Plan of Care Plan for Paid Services to continue using another payor source Continue working with Natural Supports on remaining needs Complete disenrollment documentation/surveys

38. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com HOW YOU CAN GET MORE INVOLVED… Attend Families United activities Help plan special events Assist with training Encourage your youth to be part of the Youth Council Be available to offer support to other families Participate on Wraparound Committees For More Information Contact Families United of Milwaukee - 414-344-7777

39. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com Thank you for attending! We look forward to working with your family!

40. Learning Collaborative WrapCT.org Mary Jo Meyers-2011 consultmjm@hotmail.com WrapCT LEARNING COLLABORATIVE Our vision as a statewide learning collaborative is that all children, youth, and families are able and capable of achieving optimal levels of functioning at home, in the community, at school and/or work. WrapCT Steering Team Jan Bendall, Rushford; Ray Bieber, Child & Family Guidance; Tim Bowles, SEMHSOC; Jill Coffin, U CF S; Dorothy Contrastano, FAVOR; Tim Cunningham, Wellpath; Paloma Dee, NAMI, CT; Nicole DeRobertis, MFCGC; Hal Gibber, FAVOR; Victor Gonzalez, Wheeler Clinic-Hrtfd; Gabrielle Hall, Clifford Beers; Mary Held, Waterbury FFP; Katy Keegan, West Haven – Bridges; Virginia Lopez, Child & Family Guidance; Tim Marshall, DCF; Tabor Napiello, Wheeler Clinic-Plainville; Kristen Penta, Bridgeport Schools; Mark Plourd, Wheeler Clinic-Hrtfd, Cheryl Tedesco, Child & Family Guidance; Paige Trevethan, Bridges; National Consultants: Verneesha Banks, Wraparound Milwaukee; Mark Horwitz, Westfield State Univ.; Mary Jo Meyers, Wraparound Milwaukee Contact information for WrapCT: Tim Marshall 860-550-6531; tim.marshall@ct.gov Contact for training material: Mary Jo Meyers 414-251-7521; consultmjm@hotmail.com