2. Objectives Describe behaviors indicative of bullying at work Explain the two types of harassment Establish a barometer for humor at work Identify the two types of third party harassment Develop skills for working with multiple generations Delineate procedures for addressing harassing behaviors Identify behaviors and practices that put you at risk of offending and ways to avoid doing so

3. A Bully is Often… Relentless Disrespectful Assertive Abrasive Opinionated Critical Offensive Vocal Physical

4. Quid Pro Quo Harassment When someone in authority requests sexual favors or engages in unwelcome advances or other sexually related behavior, and The submission to or rejection of the behavior by the employee is used as a basis for a tangible employment action

5. Tangible Employment Action Any action that results in a significant change to the employee’s job status or working conditions such as: –Hiring –Firing –Promotion –Demotion –Denial of training –Undesirable reassignment –Change to benefits or compensation

6. Hostile Environment Harassment When an employee is repeatedly exposed to behavior that causes a person to feel uncomfortable, disrespected or threatened to the point that focusing on work is difficult

7. Title VII of the Civil Rights Act of 1964 Prohibits discrimination based on: Race Color Religion Sex National origin And other Federal laws prohibit discrimination based on: Age Disability Pregnancy

8. Costs of Harassment Lawsuits, fines and settlements Decreased productivity Lowered morale Increased employee turnover

9. Reasonable Person Standard Would a reasonable person find the behavior offensive?

10. Humor at Work Do not share jokes at the expense of another person Avoid joking about sensitive topics at work Think twice before forwarding humorous emails Do not use humor to intimidate others

11. Third Party Harassment When an employee is harassed by someone who is not an employee of the organization, such as: –Suppliers and vendors –Contractors –Customers and visitors When an employee is harassed by behavior they cannot avoid being exposed to

12. Age Discrimination in Employment Act (ADEA) Prohibits discrimination based on age against employees who are 40 years of age or older Several states have enacted legislation protecting younger workers

13. Four Generations at Work Traditionalists (Born 1930-1945) Baby Boomers (Born 1945-1964) Generation X (Born 1965-1981) Generation Y (Born 1982-today)

14. Digital Harassment Things a person wouldn’t do or say face-to-face are done via technology without a second thought Use care with: –Email and instant messaging –Forums, discussion boards and blogs –Social networking sites –Photo and video sharing –Text messaging

15. Avoid Digital Harassment Read your message before sending or posting it Don’t upload anything you wouldn’t want your IT department to see Remember technology leaves a record, even if deleted Posting a harassing comment after hours or on personal equipment can still be considered harassment Guard your passwords and personal information Keep a record of any harassing materials you receive

16. If You Are Being Harassed If you can, talk directly to the offender Be specific Ask offender to stop Involve your supervisor or HR as necessary Follow organization grievance procedures; utilize compliance department, legal or a hotline

17. If You Think You Have Harassed Someone Think before you speak Apologize if you think you offended Don’t repeat the behavior

18. Summary Understand the two types of harassment Be aware of how your behavior affects others Avoid joking about sensitive topics Use technology with care Speak up when you are harassed or witness harassment