1. Safety Training for Managers & Supervisors
Accountability and Safety Culture –
Fundamentals
Part 1
Disclaimer: These safety materials, resources and PowerPoint® presentations are not intended to replace your company's health and safety policies or to substitute for specific state and federal standards. We do not guarantee the absolute accuracy of the material contained within these resources. Please refer to applicable state and federal standards for regulatory compliance.

2. The Business Case for Safety
Humanitarian need
Regulatory compliance
Liability and cost control
Operational risk reduction
Improved productivity
“Valued neighbor”

3. Leadership – The Starting Point
Establish company values
Set and enforce company policies
Consistently demonstrate commitment
Be the “role model” for desired behavior
Communicate expectations
Create desired work culture
Stay on top of things, and follow up

4. The Four A’s
Attitude
Awareness
Action
Accountability

5. Safety Awareness Level
Relaxation
Relaxation
Incident
Incident
Awareness level that steadily rises

6. Safety Awareness Level
What is your attitude toward safety?
Do your actions reflect a steady awareness?

7. Management Responsibilities
Assume primary responsibility for the safety program
Establish policies, goals, objectives and measurements
Push authority and accountability down to supervisor level

8. Manager Tips Do you really hold your supervisors accountable?
Supervisors will only perform to the level they are measured:
Tie accountability to incentives and performance evaluations
“Provide training on cost basis so they better understand the direct and indirect costs” – Doyle Weldon, roundtable member

9. Manager Tips Peer pressure can leverage accountability
“Measure supervisors amongst their peers in a group setting” – David Etchelecu, roundtable member

10. Supervisor Responsibilities
Know all safe work practices/rules pertaining to his / her job
Accept responsibility to ensure the application of safe work practices
Explain all applicable safe work practices
Ensure employees are trained and competent

11. Supervisor Responsibilities
Consistently enforce safety regulations
Perform daily inspections of his/her respective work
Report / correct unsafe conditions
Assist in incident investigations

12. Supervisor Responsibilities
Support management and employees in their efforts to establish a proactive safety culture
Be familiar with laws, directives and policies mandated by the company and customers, OSHA and other regulatory agencies
Be visible to your employees

13. Supervisor Tips
Review policies and procedures, and make sure you understand
Freely ask questions of management for clarity
“Do it once instead of twice – it can cost 125% more”- Bill Flynt, roundtable member
Lose production
Lose efficiency
Lose customer rapport

14. Communicate Responsibilities to Your Employees
Do you understand that safety is a condition of employment?
Work safely to the best of his / her ability
Report unsafe conditions immediately
Obey safe work rules, and follow safety instructions
Do you understand your safety responsibilities?

15. Communicate Responsibilities to Your Employees
Regardless of the type of work you are doing, do you know that you can never deviate from an established safe work procedure?
Do you know you have the right to discuss any work assignment with your supervisor that you think is unsafe or you are unsure of?
Assist in correcting the problem
Do I have your complete commitment to work safely at all times?

16. Who Should Be Held Accountable?
Managers and supervisors
Employees
Pay attention to employees who deviate from known safe work procedures either before, during or after completion of their assigned tasks

17. Accountability: Intervention
Whenever an employee is behaving in an unsafe or unhealthy way, supervisors have a moral and legal obligation to intervene immediately
The employee may get hurt
If the employee knows the supervisor has seen the unsafe behavior and has not intervened, the employee (and everyone else watching) will think the supervisor does not regard working safely as essential

18. Accountability: Intervention
Intervention should accomplish several goals:
Stop an unsafe act before it leads to an incident or illness
Replace an unsafe behavior with a safe one
Help employees learn to make better choices about working safely

19. Supervisor Tips Key steps in performing an effective intervention:
Point out the unsafe behavior
Get the employee to acknowledge the unsafe behavior
Get the employee to suggest proper safe behavior

20. Supervisor Tips Key steps in performing an effective intervention:
Have the employee explain the risks of working unsafely
Get the employee to agree that the gains were not worth the consequences
Establish a formal action plan for improvements

21. Accountability: Positive Reinforcement
Reinforcing safe work habits is just as
important as eliminating unsafe behavior
Most people tend to repeat behaviors that result in positive consequences and discontinue those that result in negative consequences
Positive reinforcement is the only means available to maintain existing good behavior

22. Accountability: Positive Reinforcement
There are several ways in which
supervisors can reward safe behavior
Verbal acknowledgment
Public praise
Material rewards

23. Accountability: Disciplinary Actions
Keys to Success
Be consistent and unbiased
Evaluate the frequency and severity of the act
Approach employee with his or her best interests in mind
Remind employee about external effects of incidents

24. Supervisor Tips How do you communicate with your employees?
You will get less mileage if you yell and shout at your employees when you spot unsafe behaviors
“Don’t automatically draw conclusions”- Rick Webb, roundtable member

25. Creating a Culture How do we define a culture?
A common set of attitudes, values and beliefs shared by an organization
The way things are around here

26. More Than a Regulation
By developing a strong safety culture, we ultimately create an environment where each employee becomes responsible for their safety and the safety of their fellow employees

27. Safety Culture Benefits
Unsafe behavior stands out
Unsafe behavior is unacceptable
Safe work is influenced through peer pressure
Consistent planning and task execution
Cost avoidance

28. Common Beliefs Safe work cultures start with simple, common
beliefs that are supported by all employees in an
organization
Every incident could have been avoided
No job is worth getting hurt over
Every job will be done safely
Most importantly, we believe that safety is
everyone’s responsibility
“I am my brother’s keeper” – Joann Natarajan,
roundtable member

29. Safety Program Fundamentals
A safety culture is built through the
establishment of a fundamentally sound
safety program
Management commitment
Policy statement
Program goals
Employee recognition
Employee training
Hazard analysis / correction
Behavior-based safety

30. Supervisor Role in a Safety Culture
Task planning
Employee education
Enforcement
Leadership by example
Clear communication

31. Safety Culture: What it Isn’t
Created in the absence of visible leadership
Exclusive
Created by mandate
A regulatory requirement
Created in a short time
Created with little effort
Maintenance-free

32. Transforming a Safety Culture
Who does it start with?
Everyone, including You

33. Signs of a Safety Culture
Management leading by example
Reduced injury rates
Changes in employees’ attitudes regarding safety

34. Signs of a Safety Culture
Heightened participation by employees in safety meetings
More conversations regarding safety
Employees adhering to safe work practices in the absence of the supervisor

35. How Can We Get There?
Long-term achievement is a product of day-to-day effort

36. Safety Culture
Asking me to overlook a simple safety violation would be asking me to compromise my attitude toward the value of your life

37. Quiz All Questions True or False
Q: Management responsibilities do not include assuming primary responsibility for the safety program.
A: False

38. Quiz All Questions True or False
Q: Supervisor responsibilities include ensuring the application of safe work practices.
A: True

39. Quiz All Questions True or False
Q: Safety is a condition of employment.
A: True

40. Quiz All Questions True or False
Q: Regardless of the type of work you are doing, you can deviate from an established safe work procedure if you want to.
A: False

41. Quiz All Questions True or False
Q: Managers, supervisors and employees should all be held accountable.
A: True

42. Quiz All Questions True or False
Q: Reinforcing safe work habits is just as important as eliminating unsafe behavior.
A: True

43. Quiz All Questions True or False
Q: A safety culture is a regulatory requirement.
A: False

44. Quiz All Questions True or False
Q: Everyone adhering to safe work practices in the absence of the supervisor is a sign of a safety culture.
A: True

45. Safety
Safety has no final destination………
….. It is a constant journey

46. Resources Stop Work Card Behavior-Based Safety
Safety Pays:
Stop Work Card
Behavior-Based Safety

47. Lower Incidents No one gets hurt at work through LOWER* incidents
*(Limiting Oilfield Workers' Exposures and Risks)
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