1. 4/23/2015 Department of Computer Science and Communications Technology PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Methodologies for Social Media for Collaborative Work SMCW Introduction Twitter, Wikipedia and Facebook have millions of international users. Self-motivation to interact and collaborate using: emergent requirements social relationships are of interest to researchers and business. HOW CAN WE USE SM FOR COLLABORATIVE WORK?

2. 4/23/2015 Department of Computer Science and Communications Technology PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce SMCW Presentation Contents 1.Introduction 2.Contents 3.Hypotheses 4.Research Questions 5.Our Proposals 6.Collaborative Work versus Collaborative Work Definitions 7.General Collaborative Work Purposes 8.CSCW and Groupware 9.The SMCW Categorisation 10.Requirements Engineering for SMCW 11.Collaborative Work and SMCW Requirements 12.Collaborative Work and SMCW Requirements continued 13.The established fields of CSCW 14.The established field of Sociotechnical Systems 15.SMCW e.g. 1 16.SMCW e.g. 2 17.SMCW e.g. 3 18.Our Research Methodology 19.Methodologies for using SMCW 20.Methods for using SMCW continued 21.Future Research 22.Conclusion

3. 4/23/2015 Department of Computer Science and Communications Technology PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Hypotheses There are specific types of SM: which are better than others for collaborative work. functions which are best suited to particular types of collaborative work. searches which are more effective than others for collaborative work. interactions which are better than others for collaborative work.

4. 4/23/2015 Department of Computer Science and Communications Technology PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Research Questions Can we develop: 1. A TAXONOMY FOR SMCW? 1.1. TAXONOMIES FOR SMCW FUNCTIONS, SEARCHES AND INTERACTIONS ? 2. METHODOLOGY FOR BUILDING, USING, AND ANALYSING SMCW 1. USING S OFT S YSTEMS M ETHODOLOGY, EMPIRICAL ANALYSES, ETC ?

5. 4/23/2015 Department of Computer Science and Communications Technology PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Our Proposals This paper proposes: A new categorization of Social Media Collaborative Work SMCW Differentiates between Cooperative versus Collaborative Work To Develop Social Media for Collaborative Work as a field of research in its own right Discusses Requirements and Methodologies for the use of SMCW

6. 4/23/2015 Department of Computer Science and Communications Technology PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Collaborative Work Versus Cooperative Work Collaborative work (CW) is unstructured Cooperative work

7. 4/23/2015 Department of Computer Science and Communications Technology PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce General Collaborative Work Purposes These collaborations operate beyond the structured, fixed rules of engagement of cooperative work: the power of collaboration. Purposes for these collaborative interactions range across social needs for power, money, etc.

8. 4/23/2015 Department of Computer Science and Communications Technology PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce CSCW and Groupware Collaborative work is different from the cooperative work of CSCW or Groupware Collaborative work (which may or may not be large-scale) does not suffer from these constraints and encourages a multitude of algorithmic, creative, evolving or emergent work solutions.

9. 4/23/2015 Department of Computer Science and Communications Technology PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce The SMCW Categorisation

10. 4/23/2015 Department of Computer Science and Communications Technology PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Requirements engineering for SMCW Requirements engineering within the context of SMCW systems is a considerable challenge in view of the evolution of the relationships between the participating actors and stakeholders. Rigour and formality would help us to analyse the requirements and understand them better.

11. 4/23/2015 Department of Computer Science and Communications Technology PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Collaborative Work and SMCW Requirements Requirements and the Zachman Framework

12. 4/23/2015 Department of Computer Science and Communications Technology PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Collaborative Work and SMCW Requirements Requirements we need to consider Actors and Stakeholder needs Social relationships between Actors and Stakeholders Business and communication requirements Functions and types of applications

13. 4/23/2015 Department of Computer Science and Communications Technology PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Collaborative Work and SMCW Requirements To model the requirements for SMCW we need to consider specifically : Actors and Stakeholder needs Social relationships between Actors and Stakeholders

14. 4/23/2015 Department of Computer Science and Communications Technology PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce The established Fields of CSCW Computer Supported Cooperative Work offers us an established field for insights and limitations to be overcome

15. 4/23/2015 Department of Computer Science and Communications Technology PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce The established Field of Sociotechnical Systems Sociotechnical Systems offers the ability to change the way we do collaborative work and solve collaborative problems

16. 4/23/2015 Department of Computer Science and Communications Technology PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Social Media and Collaborative Work Type e.g. 1 DARPA Red Balloon Challenge and UK Find the Langley Knights e.g. finding objects located over large areas quickly

17. 4/23/2015 Department of Computer Science and Communications Technology PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Social Media and Collaborative Work Type e.g. 2 Building Systems e.g. Systems developers collaborating around the globe to make open source systems free, e.g. a system where users can scan their grocery purchases on a device in their kitchens and printout a purchase list at the end of the month so in effect a better grocery budget system

18. 4/23/2015 Department of Computer Science and Communications Technology PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Social Media and Collaborative Work Type e.g. 3 Maintaining systems e.g. Programmers across the world working together to debug critical Healthcare systems

19. 4/23/2015 Department of Computer Science and Communications Technology PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Our Research Methodology includes: Surveys will be used to collect data from SMCW users about their CW interactions for analysis and further SMCW development. Previous SM surveys have shown SM such as Email being used more than: Twitter, Instant messaging, Internet Relay Chat Blogs

20. 4/23/2015 Department of Computer Science and Communications Technology PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Methodologies for the use of SMCW The positioning of the human being at the centre of SMCW also creates the bridge between the social and technical aspects. Are there Methods for CSCW use that can be used for SMCW usage? We also wish to pursue SMCW systems data analysis and validation within the context of well-established qualitative methodologies from the business and social sciences

21. 4/23/2015 Department of Computer Science and Communications Technology PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Methods for using SMCW continued Computer Supported Cooperative Work may offer us a method that we can develop further

22. 4/23/2015 Department of Computer Science and Communications Technology PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Future Research This research is very relevant for the further development of SMCW Systems Taxonomies Analysis & Visualisation tools Methodologies

23. 4/23/2015 Department of Computer Science and Communications Technology PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Conclusion SMCW is here to stay Follow us on Twitter @BazilSolomon Add us on Facebook Checkout our website https://sites.google.com/a/brookes.ac.uk/bazilsolomon-social-media-research/ Email us Bazil.Solomon-2011@brookes.ac.uk Rachel.Harrison@brookes.ac.uk Thank You